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Installation and Setup
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If you need assistance during or after the product installation, visit the Xerox website for online
solutions and support
www.xerox.com/office/worldcontacts
If you require further assistance, contact our experts at the Xerox Welcome Center:
• Xerox US Welcome Center: 1-800-821-2797
• Xerox Canada Welcome Center: 1-800-93-XEROX (1-800-939-3769)
Note:
A local representative telephone number is provided when the product is installed. For
convenience and future reference, record the telephone number.
When contacting Xerox, the Welcome Center needs the following information:
• the nature of the problem
• the serial number of the printer
• the fault code, if any
• the name and location of your company
To learn the serial number of the printer, follow these steps:
1. On the Control Panel, press
Machine Status
.
2. The
Machine Information
tab appears. The serial number appears on the left side of the touch
screen.
Note:
If the serial number cannot be read from the printer touch screen, you can find the
serial number on the machine frame, inside the lower left cover of the printer.
If you need any additional help to use the printer:
• Refer to this User Guide.
• Contact the Key Operator.
• Visit our Customer website at
, enter
Xerox Color EC70
Printer
in the
Search
or
Choose
field and select the required documentation or contact the
Xerox Welcome Center.
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Before you can use the printer, you have to:
1. Ensure that the printer is connected correctly and switched on.
2. Install software print drivers and utilities.
Xerox
®
EC70 Color Copier/Printer
User Guide
29
Содержание EC70
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