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177

Solving problems when sending
faxes

Problem

Solution

I cannot send a fax.

Do one or more of the following:

Check your telephone line connec-
tions and make sure you have a dial
tone.

Depending on your telephone
system, make sure the Dial mode
(tone or pulse) is set correctly on
the Phone Line property page.

If the WorkCentre’s memory is low,
print or delete the documents stored
to memory or in a mailbox.

The page background on
the faxes received by
other fax machines
is gray.

Clean the platen cover in the scanner.

Vertical lines appear on
the faxes received by
other fax machines.

Clean the automatic document feed
rollers and platen cover.

Содержание Document WorkCentre 450c

Страница 1: ...Safety Requirements and Legal...

Страница 2: ...keys How to navigate the WorkCentre menus Using the numeric keypad Understanding the document flow icons Using the ControlCentre software Setting the ControlCentre properties Selecting and Ordering S...

Страница 3: ...tronic faxes Print color and black and white documents Copy collate reduce and enlarge documents Scan paper documents and convert them to fully editable electronic documents The WorkCentre CD ROM incl...

Страница 4: ...our click the Help button in the WorkCentre Status window and then double click the WorkCentre 450c Guided Tour Document WorkCentre 450c Online Help Concise explanations and procedures on WorkCentre t...

Страница 5: ...open the folders directories English Pagis Tutorial Double click Tutorial exe For best results your PC should be equipped with a sound card and multimedia speakers http www teamxrx com Visit the Docu...

Страница 6: ...mpatible PC with the following specifications Xerox ControlCentre an Intel or compatible 80386 80486 or Pentium microprocessor VGA SVGA or Multi sync color monitor 8 megabytes Mb of random access memo...

Страница 7: ...20Mb of free space in which to install Pagis Pro the 20Mb minimum disk space requirement enables installation of all Pagis Pro application software and one OCR language pack Please allow 700Kb for ea...

Страница 8: ...entre 450c features an easy to use control panel that simplifies your routine tasks With the press of a few keys you fax print copy and scan documents Paper tray Printer output tray Document tray Scan...

Страница 9: ...ice environment The control panel includes function keys a numeric keypad document flow icons and a liquid crystal display LCD that shows menus and system messages Control panel keys Press this key To...

Страница 10: ...ken photo lighten photo normal photo darken RESOLUTION Switch among the resolution settings for out going faxes standard fine superfine LEFT ARROW Display the previous menu or option or when entering...

Страница 11: ...choose the option or text you entered MENU Display the first top level menu SPEED DIAL Enter a speed dial number from your Phone book PAUSE Insert a timed interval in the dialing sequence REDIAL Redi...

Страница 12: ...Menu 1 6 2 Reports Press the ENTER key to choose the Reports menu and display the first Reports menu Reports 1 2 1 Print report Press ENTER to choose the Print report menu and display the first Print...

Страница 13: ...x number To enter a number at the control panel press the number key you want The primary letters corresponding to each number key are shown above the key Additional characters and symbols are also as...

Страница 14: ...scanning the indicator lights between the PC and the WorkCentre icons illuminate Using the ControlCentre software The ControlCentre software on your PC enables you to easily view the WorkCentre s sta...

Страница 15: ...re icon in Windows 95 a ToolTip window displays The ToolTip provides a brief description of the WorkCentre s status The WorkCentre is ready to use You can fax copy print or scan a document The WorkCen...

Страница 16: ...ws 95 double click the WorkCentre icon in the notification area on the taskbar In Windows 3 1 or 3 11 double click the WorkCentre icon on your desktop Note You can also find the WorkCentre icon in the...

Страница 17: ...w You can find out more about the WorkCentre s status including how to correct a problem by clicking the Help button WorkCentre 450c graphic that changes depending on its status Helpful status message...

Страница 18: ...o choose which scanning application to run when you press the SCAN key on the WorkCentre control panel 1 At your PC do one of the following In Windows 95 click the WorkCentre icon on the taskbar with...

Страница 19: ...rkCentre icon on your taskbar or desktop do one of the following In Windows 95 click Show icon on the taskbar to remove the check mark In Windows 3 1 or 3 11 click Show icon on the desktop to remove t...

Страница 20: ...l 1 800 832 6979 If your retailer is out of stock you can order supplies through Xerox In the United States call 1 800 822 2200 In Canada call 1 800 668 0199 English or 1 800 668 0133 French Item Desc...

Страница 21: ...quantities You can order plain paper and media from your local Xerox retailer To find the location nearest you call 1 800 832 6979 If your retailer is out of stock you can order supplies through Xerox...

Страница 22: ...erox Image Series LX 8 5x11 in 24 lb 3R4284 Xerox Select Ink Jet Paper 8 5x11 in 24 lb 3R5433 South America Brazil Papel Xerox 216x279 mm 75 g m2 3R70024 Papel Xerox 210x297 mm 75 g m2 3R70033 Papel X...

Страница 23: ...rmal fax paper as frequent paper misfeeds may occur With all specialty media read and follow the instructions for proper loading into the document feeder tray You can order specialty print media from...

Страница 24: ...o Glossy Paper 6 mil 10 sheets 3R5877 Ink Jet Fabric Transfer 10 sheets 3R5878 A4 210x297 mm Ink Jet Transparency 4 2 mil 20 sheets 3R93880 Ink Jet High Resolution Paper 104 g m2 200 sheets double sid...

Страница 25: ...range 50 F 10 C to 90 F 32 C Humidity range 20 to 80 non condens ing Fax Specifications Transmission speed 6 seconds per page CCITT Document 1 14 400 bps standard resolution Memory 23 pages CCITT Doc...

Страница 26: ...ith high capacity ink jet cartridge 12 7 mm with color print head with black ink cartridge Printer Specifications Technology Thermal ink jet drop on demand Compatibility Windows 3 1 3 11 Windows 95 DO...

Страница 27: ...50 sheets of paper 20 lb 75 g m2 10 sheets of transparency film 10 envelopes Printer output tray capacity 50 sheets of paper 20 lb 75 g m2 Emulation PCL3c Resident fonts Courier portrait and landscape...

Страница 28: ...ish Cyrillic 3R Cyrillic 10N Unprintable area PC printing Top left and right margins 5 mm Bottom margin 12 7 mm Copier Specifications Copy speed Up to 3 pages per minute Multiple copies Up to 99 copie...

Страница 29: ...uth America and Europe Paper sizes for document tray 20 sheets maximum Letter 8 5x11 in 216x279 mm Legal 8 5x14 in 216x356 mm A4 8 3x11 7 in 210x297 mm Unprintable area Copying Top left and right marg...

Страница 30: ...for North and South America Press the appropriate key several times until the character you want displays on the control panel LCD Key Assigned characters North and South America 1 1 2 A B C 2 a b c 3...

Страница 31: ...ric key for Europe Press the appropriate key several times until the character you want displays on the control panel LCD Key Assigned characters Europe 1 1 2 A B C 2 a b c 3 D E F 3 d e f 4 G H I 4 g...

Страница 32: ...ax options Customizing the Control Panel Changing the control panel default settings Maintenance Procedures Cleaning a color print head or high capacity ink jet cartridge Installing a high capacity bl...

Страница 33: ...properly decide how you will use the WorkCentre and then follow the appropriate steps I will receive fax calls only on the telephone line dedicated fax machine Insert one end of the telephone cord su...

Страница 34: ...use an answering machine 1 Insert one end of the telephone cord supplied with the WorkCentre into the Line jack at the rear of the Work Centre and insert the other end into your telephone wall plug 2...

Страница 35: ...o the Line jack at the rear of the Work Centre and insert the other end into your telephone wall plug 2 Insert your answering machine s cord into the Tel 2 jack at the rear of the WorkCentre If your a...

Страница 36: ...cept phone cables Connect a phone cord from your modem s Line jack to one jack on the Y cable and another phone cord from the WorkCentre s Line jack to the other jack on the Y cable Plug the Y cable c...

Страница 37: ...e parallel cable connects the WorkCentre to your PC and the power cord connects the WorkCentre to an electrical outlet Note Before connecting the cables make sure your PC is turned Off Power cord to a...

Страница 38: ...tor body IEC 320 style to connect to the WorkCentre Make sure the electrical outlet is near the WorkCentre and easily accessible The power cord is used as the main disconnect device Xerox WorkCentre 4...

Страница 39: ...ada regulations require you to enter the WorkCentre s fax number Make sure you provide the number before using the WorkCentre 1 Turn on your PC 2 Do one of the following In Windows 95 double click the...

Страница 40: ...1 At your PC double click the WorkCentre icon 2 In the WorkCentre Status window click Settings 3 Click the Panel tab 4 Change the defaults for any of these options Language Sets the language used to d...

Страница 41: ...mal darken photo lighten photo normal and photo darken Size Reduces or enlarges copies by the percentage you choose Options are 95 100 same size enlarge 125 enlarge 150 75 80 85 and 90 Pause Defines h...

Страница 42: ...options at the WorkCentre and keep the WorkCentre Settings window open Note To use the factory defaults click the Restore Defaults button Maintenance Procedures To keep your WorkCentre in good operati...

Страница 43: ...e is cleaning When cleaning is complete you can run a printer test to check your print quality 3 Press the MENU key 4 Press 6 Printer and ENTER 5 Press 5 Make test print and ENTER 6 Check the test pri...

Страница 44: ...ly used ink jet cartridge when changing from color to black and white printing Note If you run out of ink while printing faxes or documents stored to memory any pages printed before you change the ink...

Страница 45: ...45 3 Remove the document tray and open the printer cover 4 Pull the green carriage lock lever forward and remove the cartridge...

Страница 46: ...nstalling a new cartridge remove the ink jet cartridge from the box peel back the foil cover and lift out the cartridge Remove the green nozzle protector tab and the tape from the cartridge 6 With the...

Страница 47: ...a new high capacity ink jet cartridge press START If you reinstalled a previously used high capacity ink jet cartridge press STOP The cartridge returns to the home position far left side of printer an...

Страница 48: ...the WorkCentre 450c Status window and on the control panel LCD You should replace the black ink cartridge as soon as possible to ensure your incoming faxes will continue to print Note If you run out...

Страница 49: ...n reconnect it 3 Remove the document tray and open the printer cover 4 With the color print head installed in the printer remove the empty ink cartridge from the color print head by lifting it up and...

Страница 50: ...ink cartridge into the correct location on the color print head as shown The ink cartridges and corresponding locations are color coded and numbered 7 Snap the ink cartridge into position Caution Do...

Страница 51: ...t is time to install a new color print head The color print head is the black plastic housing that contains the color ink cartridges You can reuse the same ink cartridges if they still contain ink Use...

Страница 52: ...printer cover 4 Pull the green carriage lock lever forward and remove the color print head Note If you are changing from black and white to color printing place the high capacity ink jet cartridge in...

Страница 53: ...53 6 Insert the ink cartridges into the new print head as shown The ink cartridges and corresponding locations are color coded and numbered...

Страница 54: ...by aligning the hole in the print head with the green post on the printer carriage Gently lower the print head into position 8 Push the green carriage lock lever backward to secure the print head Do...

Страница 55: ...ART If you reinstalled a previously used color print head press STOP The color print head returns to the home position far left side of printer and the WorkCentre cleans the head After a few moments t...

Страница 56: ...should replace the ADF pad The ADF pad allows a single page to be scanned while any remaining pages stay in the document tray To order an ADF pad In the United States call 1 800 822 2200 In Canada cal...

Страница 57: ...57 6 Squeeze the two sides of the plastic housing that holds the pad and remove the housing with the pad ADF pad...

Страница 58: ...s on the housing into the slots in the back side of the scanner cover and snapping the pad into place 8 Close the scanner cover 9 Do one of the following If you installed a new ADF pad press START If...

Страница 59: ...ch can cause paper misfeeds When frequent misfeeds occur you should clean the paper exit and automatic document feed rollers Use a lint free cloth dampened with water to clean the rollers 1 Remove the...

Страница 60: ...es into place 5 Close the printer cover and replace the document tray 6 Open the scanner cover 7 Wipe the rollers located on the back side of the scanner cover and opposite the back side of the scanne...

Страница 61: ...61 9 Close the scanner cover ADF rollers Platen cover...

Страница 62: ...one dialing during a dialing sequence Combining several numbers during a single dialing sequence Faxing long documents Sending confidential faxes Faxing documents from your PC Changing the default set...

Страница 63: ...eiving a fax Receiving confidential faxes in mailboxes Retrieving your faxes and printing them on another fax machine Automatically forwarding your faxes Distributing copies of your faxes to a Phonebo...

Страница 64: ...ing the fax you can press the EXIT CLEAR key to remove the document from the WorkCentre 1 At the WorkCentre 450c load up to 20 pages face down in the document tray 2 Do one of the following Using the...

Страница 65: ...fax number 3 Press START The WorkCentre dials the fax number sends the fax and sounds a confirmation beep when the transmission is complete By default the WorkCentre prints a report if the fax could...

Страница 66: ...ent tray 2 To include a cover page with the fax press the COVER PAGE key to display yes and then press ENTER 3 To print a confirmation report after the fax is sent press the CONFIRM key to display yes...

Страница 67: ...r documents with font sizes of 10 points and larger fine and superfine improve readability of documents with font sizes smaller than 10 points 6 Do one of the following Using the numeric keypad enter...

Страница 68: ...mber You can send the same fax to more than one fax number You can use a combination of both direct and speed dialing Note If you routinely send faxes to the same group of fax numbers you can create a...

Страница 69: ...m number of entries is ten Press START to begin the fax transmission Sending a fax at a later time You can set up a fax at the WorkCentre and have it sent at a later time You might want to delay a fax...

Страница 70: ...r document remains in the document tray the Always send from memory option is not selected on the ControlCentre s Fax Out property page To select the option see Changing the fax out options later in t...

Страница 71: ...s 5 Setup and ENTER 3 Press 7 Control panel and ENTER 4 Press 4 Pause key and ENTER 5 Press RIGHT ARROW to display dial options and ENTER The WorkCentre sounds a confirmation beep 6 Press STOP to exit...

Страница 72: ...T to begin the fax transmission Press ENTER add another fax number and then press START Note After the fax is sent you may want to change the PAUSE key setting to pause only Repeat steps 1 through 5 a...

Страница 73: ...5 Press RIGHT ARROW to display dial options and ENTER The WorkCentre sounds a confirmation beep 6 Press STOP to exit the menus 7 Load up to 20 pages face down in the document tray 8 Begin dialing the...

Страница 74: ...r speed dial numbers and access numbers during a single dialing sequence For example you may have created a speed dial number for your long distance service and another speed dial number for your char...

Страница 75: ...ou must use the WorkCentre s long original feature This feature lets you fax a long document without causing a paper jam or an error condition After you ve faxed the document the long original feature...

Страница 76: ...WorkCentre A WorkCentre 450c can provide up to five mailboxes to which you can send faxes To send a fax to a mailbox on another user s WorkCentre a telephone must be connected to your WorkCentre and...

Страница 77: ...START 7 Hang up the telephone Note You can send the fax to more than one mailbox on the same WorkCentre by separating each mailbox number with the character For example you would press the following k...

Страница 78: ...and press ENTER Inform the remote user of this password 6 Press START See Retrieving documents from another fax machine to the WorkCentre later in this chapter for information on how to retrieve a doc...

Страница 79: ...Fax you need to set up the WorkCentre 450c as your fax modem 1 Click the Start button point to Programs and then click Microsoft Exchange The Inbox window for Microsoft Exchange opens 2 Click Tools p...

Страница 80: ...ument in Microsoft Word 2 Click the application s File menu and then click Print 3 In the Name box select Microsoft Fax and then click OK The Compose New Fax wizard opens 4 Use the Compose New Fax wiz...

Страница 81: ...tting Fax Out Add cover page No Options Include send header Yes Include cover page and send header No Retry failed faxes Yes Always send from memory Yes If memory fills Continue fax job Setup Comm Fax...

Страница 82: ...ame if specified in your Phonebook and fax number from your Phonebook or entered using the numeric keypad and the number of pages being faxed The cover page is the first faxed page Include send header...

Страница 83: ...ue fax job or end fax job if there is not enough memory to store the entire document If you choose continue fax job the document remains in the document tray and is sent as memory becomes available 5...

Страница 84: ...the number Do not include parentheses or hyphens in the number Your fax number is included on the send header and cover page and displays on the fax machine receiving your fax Name Type a name for the...

Страница 85: ...r occurs resends any portion of the document until the transmission is complete When using ECM the fax transmission time can be longer but the complete fax is sent Permit remote test Allows a Xerox Cu...

Страница 86: ...hese options Redials Specifies the number of times from 0 to 9 you want the WorkCentre to redial a fax number after a failed fax transmission Redial interval min Specifies the interval from 1 to 255 m...

Страница 87: ...l tone quickly or uses a different type of dial tone you can clear Detect dial tone to have the WorkCentre send a fax without waiting for a dial tone 5 Do one of the following Click OK to change the o...

Страница 88: ...ent carrier when faxing these types of originals Photographs Torn or wrinkled documents Thin originals such as invoices Graphic art such as newsletter paste ups and collages Load the document carrier...

Страница 89: ...an include up to 94 individual entries and 5 group entries The Phonebook identifies the names and fax numbers assigned to the individual speed dial numbers and the people assigned to the group speed d...

Страница 90: ...feature is useful when sending faxes to a person located in a different time zone or if you know that the fax connection performs better at a speed other than 14 4 Kbps the default speed 1 At your PC...

Страница 91: ...ck Enter now Type your charge code in the Enter charge code box and click OK The charge code displays as a series of vertical bars and is entered automatically when you use the speed dial number Click...

Страница 92: ...is different usually lower than the maximum fax speed set on the Setup Comm property page select a maximum speed in the Maximum fax speed box 8 Click OK The name and fax number you assigned to the spe...

Страница 93: ...9 for group entries Each group can consist of a maximum of ten people and the same person can be in more than one group If your Phonebook includes group speed dial entries you also can distribute the...

Страница 94: ...e Phonebook box and click 6 To remove an individual from the group do one of the following Double click the name in the Group members box Select the name in the Group members box and click 7 Click OK...

Страница 95: ...Phonebook property page do one of the following To edit an individual entry double click the name in the Individuals box Go to step 4 To edit a group entry double click the name in the Groups box Go t...

Страница 96: ...following Click the individual or group name you want to delete Click Delete In the confirmation box click Yes 4 To delete all the entries click Clear All and then click Yes in the confirmation box 5...

Страница 97: ...l the individual and group information in your Phonebook Each field for example name or fax number is separated with a tab and each Phonebook entry is separated with a carriage return This format lets...

Страница 98: ...ebook make sure you have a backup copy of your current Phonebook You can open a Phonebook file saved in one of the following file formats Phonebook files phn cfg The Phonebook format used on the WorkC...

Страница 99: ...or more fields on a line be sure to include a tab for each field that precedes a field containing information For example the character represents a tab 01 1 Denise Franks 3247594 02 1 Jane Brown 324...

Страница 100: ...saved in Phonebook format Delimited text files txt to open a text file that contains Phonebook information 6 In the Look in box select the location for the saved Phonebook 7 Click Open The Phonebook...

Страница 101: ...e are either printed stored to the WorkCentre s memory received in a mailbox or if you are using a PC fax application stored to your PC Receiving an incoming fax The WorkCentre is set to automatically...

Страница 102: ...ceiving faxes The following section Printing a fax stored to memory explains how to print stored faxes The WorkCentre notifies you when memory is full by displaying a message on the control panel LCD...

Страница 103: ...assword and press ENTER The WorkCentre prints the fax and deletes it from memory Manually receiving a fax If you are receiving both fax and voice calls on the same telephone line and the Answer mode i...

Страница 104: ...rovide your mailbox number to other fax senders You ll need to enter your mailbox password to retrieve your faxes from the mailbox To send a fax to a mailbox see the section Sending a fax to a mailbox...

Страница 105: ...ord 6 Do one of the following Click OK to create the mailbox on the WorkCentre and close the WorkCentre 450c Settings window Click Apply to create the mailbox on the WorkCentre and keep the WorkCentre...

Страница 106: ...remote fax user can retrieve the document when needed 1 At the WorkCentre 450c load up to 20 pages face down in the document tray 2 Press the START key 3 Press ENTER to select mailbox retrieve 4 Ente...

Страница 107: ...lbox you can delete it Before deleting a mailbox you must delete its contents The previous section Deleting the contents of a mailbox describes how to delete the documents stored in a mailbox 1 At you...

Страница 108: ...of mailboxes If you want to keep a printed record of the mailboxes created on the WorkCentre you can print the information If security is enabled the mailbox list includes the user s password If secur...

Страница 109: ...ettings 3 Click the Mailbox tab 4 Do one of the following Double click the mailbox you want to edit Click the mailbox you want to edit and click Edit 5 In the Mailbox dialog box make the changes you w...

Страница 110: ...he same call If the fax machine is not connected to the telephone from which you re calling the WorkCentre calls the fax machine you specify and sends the faxes Retrieving your faxes using the telepho...

Страница 111: ...WorkCentre then delete it after transmission 7 Remain on the line until you hear three beeps which means the WorkCentre received your request and then press the START key on the fax machine 8 Hang up...

Страница 112: ...s sent to and press For example the complete key sequence is as follows 4 password fax number 7 By default the WorkCentre deletes the fax after it s sent To change the default press one of the followi...

Страница 113: ...Centre icon 2 In the WorkCentre 450c Status window click Settings 3 Click the Setup Comm tab 4 Click Enable security and then click the Apply button 5 In the Set Security Password dialog box type a fo...

Страница 114: ...a new fax number as your location changes 1 Lift the telephone handset and wait for a dial tone 2 Dial your WorkCentre s fax number After the WorkCentre answers you hear the fax tones 3 When you hear...

Страница 115: ...al tone 2 Dial your WorkCentre s fax number After the WorkCentre answers you hear the fax tones 3 When you hear a pause in the tone sequence press and wait for three confirmation tones 4 Press 5 5 Pre...

Страница 116: ...quest and then hang up the telephone Distributing copies of your faxes to a Phonebook group You can distribute copies of the faxes received from up to two fax numbers to a Phonebook group To use this...

Страница 117: ...d close the WorkCentre 450c Settings window Click Apply to change the options at the WorkCentre and keep the WorkCentre 450c Settings window open Retrieving documents from another fax machine to the W...

Страница 118: ...as a fax modem for your PC a fax application must be installed on your computer If you are running Windows 95 you can install Microsoft Fax or Symantec Winfax Pro 7 5 If you are running Windows 3 1 3...

Страница 119: ...o Microsoft Fax Tools then click Options 3 Click the Modem tab 4 In the Available Fax Modems box click Xerox WC450c Class 2 Fax Modem and then click the Properties button The Fax Modem Properties dial...

Страница 120: ...es not work 6 In the Fax Modem Properties dialog box Click OK then click OK on the Modem Properties page 7 Do not Exit the Inbox Microsoft Exchange must be running to receive faxes to your PC Note Do...

Страница 121: ...the following factory default settings Note You can also change the default settings using the WorkCentre menus Option Default setting Phone Line Answer mode Automatic Answer Options Rings to answer...

Страница 122: ...ne number for fax communication only no voice calls The WorkCentre answers the call after the number of rings entered in the Rings to answer box manual You are using the same telephone number for both...

Страница 123: ...or the WorkCentre that is different from your telephone s ring pattern Pick up code If you set the Answer mode to answering machine you can specify the three digit code used to switch between voice an...

Страница 124: ...WorkCentre 450c Settings window open Note To use the factory defaults click the Restore Defaults button Changing the fax in options 1 At your PC double click the WorkCentre icon 2 In the WorkCentre 45...

Страница 125: ...later in this chapter If cannot print Instructs the WorkCentre to either receive to memory or do not answer when it s unable to print For example the WorkCentre could be out of paper or ink Reduce Red...

Страница 126: ...n Enabling security You need to select the Enable security option if you want to receive your faxes to memory and forward your faxes to another fax machine After you enable security you must to enter...

Страница 127: ...page to remove the check mark and click Apply Click Enable security click OK and then type a new password in the Set Security Password dialog box Changing fax quality The WorkCentre is set to print in...

Страница 128: ...the WorkCentre control panel press the JOB STATUS key If you have an active job its status displays on the LCD 2 If you have more than one active job press the JOB STATUS key to display the status of...

Страница 129: ...nd the details about the job In the example below the LCD shows the status for a fax to be sent at a later time The information displayed on the LCD varies depending on the type of fax job and the det...

Страница 130: ...u re sending the fax to more than one fax machine Mailbox number Fax number of the machine from which to retrieve a stored document poll or poll in Destination Incoming fax Fax number of the machine s...

Страница 131: ...s Outgoing fax Pending queued for dialing Redial waiting to redial Stored waiting to print or be retrieved HH MM am pm waiting to be faxed at a later time Incoming fax Stored waiting to be polled Item...

Страница 132: ...JOB STATUS key 2 Do one of the following Press the RIGHT ARROW key until the job you want to cancel displays Press the JOB STATUS key until the job you want to cancel displays 3 Press STOP 4 If a pass...

Страница 133: ...eset file Editing the printer options defined in a preset file Using a preset file for a print job Deleting a preset file Using printer services Checking the status of your current print job Maintaini...

Страница 134: ...e as your default printer during software installation you ll want to set it as your default printer to have your documents automatically print on the WorkCentre In Windows 95 click the Start button p...

Страница 135: ...ages within these margins 1 At your PC open the document you want to print 2 On the File menu click Print Note If you are using Windows 95 you can also drag the icon for your document onto a printer s...

Страница 136: ...ocument you can change the size and orientation of the document select the printing media and set the print quality The settings you choose are used until you change them Note Some applications may ov...

Страница 137: ...Options are Auto Photo Graphics and Text Print quality Sets printing at different speed and print quality combinations Fast uses the fastest speed appropriate for the selected media Normal provides l...

Страница 138: ...d for printing Portrait or Landscape Sets the paper orientation 3 Click OK Setting advanced image quality options You can control advanced image quality features including image brightness and halfton...

Страница 139: ...for pictures and photographs Mirror image Reverses the image from left to right for special applications such as transfer media Halftone Sets the halftone rendering Use None to print solid colors and...

Страница 140: ...r transparencies Saving printer options to a preset file 5 You can save printer and advanced image quality options to a preset file 1 At your PC do one of the following From the application s File men...

Страница 141: ...x click Properties or Setup Double click the WorkCentre icon In the WorkCentre 450c Status window click Printer 2 Click the Presets tab 3 Select the preset file you want to edit from the List of prese...

Страница 142: ...me box select the preset file to use for the print job 4 Click OK Deleting a preset file When you no longer need a preset file you can delete it 1 At your PC do one of the following From the applicati...

Страница 143: ...b The Status property page lets you monitor the progress of the current print job and view any printer status messages or errors You can also determine the level of ink in the currently loaded ink car...

Страница 144: ...rform maintenance tasks such as cleaning replacing and aligning the color print head and high capacity ink jet cartridge Note You can also clean and replace the color print head and high capacity ink...

Страница 145: ...ollowing buttons Clean Cleans the color print head or high capacity ink jet cartridge Change Moves the printer carriage to the center position so you can remove the print head or ink jet cartridge Ali...

Страница 146: ...ay settings for idle printing and error conditions 1 At your PC double click the WorkCentre icon 2 In the WorkCentre 450c Status window click Printer 3 On the Main Controls property page click Printer...

Страница 147: ...Series Spool Manager button on the taskbar In Windows 3 1 or 3 11 click the Xerox WorkCentre 400C Series Spool Manager icon on the desktop The Spool Manager window displays showing the list of print...

Страница 148: ...fo Displays information about the print job 3 To change the status of the print queue do the following Under Printer document name click Xerox WorkCentre 400c Series On the Queue menu click Hold to st...

Страница 149: ...149 2 Lift the envelope guide located on the paper tray 3 Load up to 10 envelopes flap side up and against the envelope guide in the paper tray...

Страница 150: ...ables you to change DOS printing options such as font point size and page orientation 1 In DOS do one of the following On Windows 95 systems change to the directory c ProgramFiles Xerox WorkCentre450c...

Страница 151: ...three pages per minute You can make up to 99 copies of a single document collate multiple copies and reduce or enlarge originals Choosing the media to use Loading paper Loading transparency film Copyi...

Страница 152: ...8 3x11 7 in 210x297 mm 150 sheets 20 lb or 75 g m2 Xerox ink jet high resolution paper let ter and A4 150 sheets 20 lb or 75 g m2 Xerox ink jet photo glossy paper letter and A4 150 sheets 20 lb or 75...

Страница 153: ...entre is printing 1 Remove the clear plastic printer output tray 2 Make sure the paper guide is positioned to the far right side of the paper tray 3 Slide out the paper tray extension 4 Insert up to 1...

Страница 154: ...154 5 Install the printer output tray Loading transparency film When loading transparency film insert the end with the adhesive strip first...

Страница 155: ...nt the WorkCentre stores the document to memory and then prints the copies If the memory becomes full while copying the WorkCentre stops scanning and copies the pages already stored to memory To free...

Страница 156: ...to copy the document remove any pages from the document tray and press the EXIT CLEAR key to remove the page fed into the scanner Normal For documents with good dark and light values Lighten For docu...

Страница 157: ...ment to memory before printing the collated copies If the WorkCentre s memory runs low it will not collate the copies 1 At the WorkCentre 450c press MENU 2 Press 5 Setup and ENTER 3 Press 7 Control pa...

Страница 158: ...y speed to print copies at a slower speed with higher quality results 1 At the WorkCentre 450c press the MENU key 2 Press 6 Printer and ENTER 3 Press 3 Fax copy quality and ENTER 4 Press RIGHT ARROW t...

Страница 159: ...ment carrier when copying these types of originals Photographs Torn or wrinkled documents Thin originals such as invoices Graphic art such as newsletter paste ups and collages Load the document carrie...

Страница 160: ...Specifying the location of your scanning application Scanning a document Scanning a document using Pagis Pro 97 Scanning a document using TextBridge Pro Scanning a document using another scanning appl...

Страница 161: ...you need to convert paper documents to fully editable electronic documents Specifying the location of your scanning application If you installed Pagis Pro 97 or TextBridge Pro the application s locati...

Страница 162: ...displays 2 Click Run scanning application 3 Click the Browse button to look for the scanning application s location 4 Click the application and then click Open The application s location displays in...

Страница 163: ...mation on how to use Pagis see the Pagis online help or Pagis Pro 97 Getting Started Scanning a document using TextBridge Pro 1 At the WorkCentre 450c load up to 20 pages face down in the document tra...

Страница 164: ...d white and 16 shades of gray Black and white is recommended for OCR processing Contrast Adjusts the lightness and darkness of the scanned document Options are darken normal and lighten Apply Halftone...

Страница 165: ...scanning application opens on your Windows desktop 3 If you are using the WorkCentre 450c to scan a document for the first time you need to set the WorkCentre as your scanner source Do the following O...

Страница 166: ...ts per picture element pixel at which the scanned image is stored in a file Options are black and white and 16 shades of gray Contrast Adjusts the lightness and darkness of the scanned document Option...

Страница 167: ...ment carrier when copying these types of originals Photographs Torn or wrinkled documents Thin originals such as invoices Graphic art such as newsletter paste ups and collages Load the document carrie...

Страница 168: ...rkCentre Calling the Xerox Customer Support Center Clearing paper jams Clearing printer jams Clearing scanner jams Solving WorkCentre problems Solvingcommunication problems between the WorkCentre and...

Страница 169: ...Centre 400c Series Software and firmware version which is specified in the About box Windows operating system version Windows 95 Windows 3 1 or Windows 3 11 Amount of memory in your PC Information abo...

Страница 170: ...ams A printer jam can occur as paper is fed from the paper tray to the WorkCentre s printer After clearing a printer jam you will need to reprint the jammed page Note To avoid printer jams do not load...

Страница 171: ...171 The WorkCentre backs out the page If the paper s leading edge is visible grasp the edge and press the FEED key The WorkCentre feeds the page forward...

Страница 172: ...tray Press one of the green locking latches and push the paper tray backward to release one side of the tray Press the other green locking latch to release the paper tray completely Remove the tray R...

Страница 173: ...the WorkCentre Pull the tray forward until it locks into place Load the paper in the paper tray and install the printer output tray Clearing scanner jams Scanner jams can occur as paper is fed from t...

Страница 174: ...174 3 If the WorkCentre doesn t clear the page open the scanner cover by grasping the top edge of the cover and pulling it toward you 4 Pull the jammed page up and out 5 Close the scanner cover...

Страница 175: ...upplied to both the WorkCentre and your PC 2 Make sure the WorkCentre is directly connected to your PC using the parallel cable You should not connect an in line device such as an A B switch or a prin...

Страница 176: ...wing message on the LCD Dial number COPY or press START to store Then perform the task you want I have audio or video problems on my PC when using multimedia applications Do one or more of the followi...

Страница 177: ...make sure the Dial mode tone or pulse is set correctly on the Phone Line property page 3 If the WorkCentre s memory is low print or delete the documents stored to memory or in a mailbox The page back...

Страница 178: ...igh capacity ink jet cartridge and then run a test print If the print still appears faint repeat the process two more times If the problems persists replace the print head or cartridge 4 If the WorkCe...

Страница 179: ...nager queue Open the Spool Manager select the held document and click Hold in the Document menu The print is faint or missing on my copies or printed pages Clean the color print head or high capacity...

Страница 180: ...n Controls property page click the Print Head tab and then click the Align button My copies are gray or a thin black line appears on my copies Clean the platen cover in the scanner Vertical lines appe...

Страница 181: ...ocument tray and fan the pages Make sure you do not load more than 20 pages of 16 to 24 lb paper in the tray If problems still occur clean the automatic document feed rollers The paper doesn t feed in...

Страница 182: ...tre to your PC 2 Make sure a scanning application is installed on your PC and you entered its location in the ControlCentre Properties dialog box 3 Make sure the WorkCentre fed the first page of your...

Страница 183: ...and continue using the ADF pad If paper feed problems occur replace the ADF pad Black low START if OK or CARTRIDGE The ink supply in the black ink cartridge is low Check the printed pages If the print...

Страница 184: ...rinted You tried to cancel a job that the WorkCentre is printing No action Cannot receive fax Printer unavailable The WorkCentre cannot receive the fax because either the printer is unavailable you se...

Страница 185: ...ages and reprint any pages as needed Change ink CARTRIDGE key Check prints The WorkCentre ran out of ink while printing an incoming fax The last page printed and any following pages are stored to memo...

Страница 186: ...ART If there is a scanner jam remove your originals from the document tray and then press EXIT CLEAR to clear the jam or open the scanner cover and remove the misfed page Ink low START if OK or CARTRI...

Страница 187: ...red a Phonebook or mailbox number that is not within the allowable range Enter a valid mailbox number 1 5 or Phonebook number individuals 1 94 groups 95 99 Invalid start time Date Time You did not ent...

Страница 188: ...there isn t enough WorkCentre memory or the phone line is not available Wait until the WorkCentre completes the job If needed delete or print any documents stored to memory Magenta low START if OK or...

Страница 189: ...documents stored to memory Reload the pages not scanned and restart the job when applicable Memory is full There isn t enough WorkCentre memory Increase memory by deleting any documents stored in mai...

Страница 190: ...ts stored to memory and then try again Memory is full Will retry MM DD HH MM am pm There isn t enough WorkCentre memory Your fax will be sent at the specified time Increase memory by deleting or print...

Страница 191: ...message Check to make sure the fax number is valid and that the device is functional Resend the job No answer at remote No redials The remote fax machine did not answer and redials are not allowed Che...

Страница 192: ...y that the document is stored for you to retrieve No documents in mailbox n The mailbox doesn t contain any documents No action No documents in memory to be printed The WorkCentre cannot print because...

Страница 193: ...the scanner cover and remove the document Out of paper Please add paper The WorkCentre is out of paper Load up to 150 sheets of paper in the paper tray Paper misfeed or jam Press FEED to clear The pa...

Страница 194: ...Pending jobs full Try again later The job queue is full Delete or print any pending jobs Try the operation later after some pending jobs have completed Phone is off hook Reseat handset The telephone...

Страница 195: ...o clear the jam Receive ended Press FEED to clear The WorkCentre could not receive the fax because of a paper jam in the printer Remove any paper from the paper tray and the printer output tray and th...

Страница 196: ...T CLEAR to remove any pages from the scanner and then close the scanner cover Scanner jam long original No reply You did not press START to fax a long document The WorkCentre canceled the job Resend t...

Страница 197: ...ke sure the WorkCentre is connected to a telephone wall plug 2 Make sure your telephone or answering machine is connected to the WorkCentre Wrong password retry You entered an invalid password Make su...

Страница 198: ...remote machine to identify its capabilities Retry the operation If unsuccessful test with a known good machine E004 The telephone line dropped while communicating with the remote machine Call the rem...

Страница 199: ...unsuccessful test with a known good machine E009 There is a transmission speed mismatch between the WorkCentre and the remote machine which can be caused by a noisy phone line The two machines will tr...

Страница 200: ...nal The page was not completely received or a page was received with an unacceptable number of errors There could be telephone line noise or line errors Check the remote machine and the telephone line...

Страница 201: ...e remote machine does not have the capability to respond as requested The WorkCentre is not compatible with the remote machine Check that junk mail is disabled on the remote machine Call the remote ma...

Страница 202: ...ropped while the WorkCentre was receiving a fax from the remote machine Call the remote machine with a handset to verify the phone line is good Then retry the operation E028 The WorkCentre received an...

Страница 203: ...does not have a document stored for retrieval poll in or you used an incorrect password Check with the remote user to verify a document is stored for retrieval If a password is needed make sure it is...

Страница 204: ...he operation E048 The WorkCentre stopped receiving the fax because its memory is full Increase memory by deleting or printing the documents stored to memory Set the Receive option To print Retry the o...

Страница 205: ...terials may result in poor performance and could create a hazardous situation Do not use this system near water wet locations or outdoors Do not place this system on an unstable cart stand or table Th...

Страница 206: ...nsion cord does not exceed the extension cord ampere rating Make sure that the total amperage of all products plugged into the wall outlet does not exceed the outlet rating Slots and openings in the c...

Страница 207: ...FCC regulations require all persons within the United States who send any message via a facsimile system to include an identifying message in the transmission The message must clearly contain the date...

Страница 208: ...r equivalence number REN for this equipment If requested this information must be provided to the telephone company Warning An FCC compliant telephone cord and modular plug is provided with this equip...

Страница 209: ...or procedures that could affect the operation of this equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterr...

Страница 210: ...his information into your fax system you can use the WorkCentre 450c Setup wizard FCC Part 15 rules radio frequency interference 120 V 60 Hz system typically Warning This equipment has been tested and...

Страница 211: ...to program emergency numbers and or make test calls to emergency numbers remain on the line and briefly explain to the dispatcher the reason for the call before hanging up Perform such activities in...

Страница 212: ...in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facilitydesignated by the supplier Any repairs or alterations made by the user to this equipment...

Страница 213: ...n Union as of the dates indicated January 1 1995 Council Directive 73 23 EEC amended by Council Directive 93 68 EEC approximation of the Laws of the Member States related to low voltage equipment Janu...

Страница 214: ...ance with applicable standards by various national bodies Warning In order to allow this equipment to operate in proximity to Industrial Scientific and Medical ISM equipment the external radiation fro...

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