Xerox DocuColor 7000AP, Руководство пользователя

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DocuColor 7000AP/8000AP User Guide 10-2
10. Basic Troubleshooting
Problem Suggested solutions
The digital press does not
power on.
• Ensure the power cord is plugged into the receptacle correctly.
• Ensure the power switch inside the front left door is set to the
ON position.
• Check the Ground Fault Interrupter (GFI) circuit breakers,
located in the bottom left side of the Electrical module next to
the power cord.
• If the power in your location is working properly, you have tried
the suggested solutions, and the digital press does not power
on, call for assistance.
Prints are not on desired
paper size.
• Ensure that the proper paper is loaded in the paper trays.
• Select the paper size, tray and weight through the digital press
options on your PC.
• Ensure that the correct weight is selected on the paper tray.
• Ensure that “Fit to Paper” or an equivalent selection is not
selected in your print driver.
Paper is misfed or wrinkles
repeatedly.
NOTE: Perform one step
at a time. If the problem
continues, perform the
next step in the list.
• If a message appears on the UI, follow the instructions
displayed.
• Ensure the proper paper (refer to the Paper chapter of this
manual and
The Recommended Materials List)
is loaded
correctly and not filled above the MAX line.
• Turn the paper stack around and/or over in the selected paper
tray.
• Remove a few sheets from the top and the bottom of the stack
in the paper tray.
• Fan all four edges of the paper in the selected paper tray.
• Remove any partially fed paper from the trays.
• Ensure the paper you are using had been stored properly.
• Replace the paper in the selected paper tray with paper from a
new package.
The Touch Screen does not
respond to a touch
command.
• Press
Clear All
on the Control Panel.
• Touch a selectable button on the UI. A slight pressure is
required to cause the digital press to react.
• If the problem persists, open the Front Door of the digital press.
Close the Front Door and make a selection on the UI. If the UI
does not respond to any touch commands, switch off the power.
Wait 15 seconds. Then switch on the power.
Transparencies are too oily. • Make 5 blank sheet copies with the Full Color option on paper
stock to purge excess oil from system. Reload the
transparencies and continue the copying job.
• Refer to the
Recommended Materials List
and the
Color
Materials Usage Guide
for more information about
transparencies.