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DOCUSP 3.74

XEROX DOCUMENT SERVICES PLATFORM SERIES

5-9

GETTING STARTED

Troubleshooting

¾

DSPERU

Activity logging

The file 

backup.log

 is used to record backup activities. It is

saved in the 

/export/home/xrxusr

 directory. The first line of the

backup log contains the system name and the time and date the
backup was initiated.

To prevent the log being overwritten by a subsequent backup,
rename the log. You should give it a name that is somehow
related the date that the backup was made (for example,

backup040402.log

).

To rename the log, perform the following steps:

1.  Open a terminal window and logon as root user

2. Enter 

pwd

 to verify that 

/export/home/xrxusr

 is the current

directory.

If it is not, enter 

cd /export/home/xrxusr

 to change to it.

3. Enter 

ls

 to display the contents of the directory. One of the

files listed should be 

backup.log

.

4.  Change the log name to your desired name by entering the

following command:

mv backup.log 

logname

where 

logname

 is the name you have selected for your

backup log.

The file 

restore.log

 is used to record recovery activities. It is in

the root directory of the DSPERU diskette. Please note that this
diskette, and therefore the log is only readable on a UNIX
system. The first line of the log, contains the time and date the
recovery was initiated. To prevent the log from being overwritten
the next time a recovery is performed, rename the log.  You
should give it a name that is somehow related the date that the
recovery was made (for example, 

restore040402.log

).

Содержание DocuColor 6060

Страница 1: ...Xerox Document Services Platform DocuSP controller version 3 74 xx Getting started 701P40789 September 2003...

Страница 2: ...l law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as icons screen displays looks etc Printed in the United...

Страница 3: ...4 1 DocuJob Converter 4 9 VIPP Interpreter 4 9 DigiPath 4 9 Clients 4 9 SNMP 4 10 5 Tools and utilities 5 1 Ability to bind 128 pages 5 1 Changing the binding limit 5 1 Set Retain PDL 5 1 Changing the...

Страница 4: ...6 Adobe Acrobat Reader 6 1 For Windows and Macintosh 6 1 For Solaris 6 1...

Страница 5: ...r guide kit This document details the new features and feature changes in the DocuSP software for existing DocuSP customers notes and caveats for working with the DocuSP software and directions on how...

Страница 6: ...controller NOTE Unless your workflow requires the use of the lp or lpr command line clients it is recommended that you use the Xerox Production Print Services software and drivers for job submission...

Страница 7: ...y recommended that the Xerox custom print driver for your printer is installed on the personal computer Refer to section 4 of this document for instructions on loading the Adobe Acrobat Reader from th...

Страница 8: ...DOCUSP 3 74 1 4 XEROX DOCUMENT SERVICES PLATFORM SERIES GETTING STARTED...

Страница 9: ...n available for completed jobs in prior releases of the DocuSP software the job would fault if a Move was attempted In order to move a completed job the System Preferences must be set to Retain the la...

Страница 10: ...installed in the paper trays and is no longer being delivered as a separate kit The function of the tab tray insert and the process to print tabs on the DocuTech DocuPrint 75 90 has not changed DocuT...

Страница 11: ...f the job the system is unable to build a reusable composite object A substantial performance improvement is only seen when groups of objects are used together more than twice DocuSP continues to supp...

Страница 12: ...cannot be divided into chunks for parallel processing and for VIPP jobs that contain embedded CACHE and PRECACHE commands The following are some limitations on the Parallel RIP feature A queue set for...

Страница 13: ...m is now set as the iGen3 native neutral point The result is less variability in calibrations and improvements in neutral outcomes for iGen3 In addition fewer profiles are needed The default copy coun...

Страница 14: ...s script allows direct resetting of the spectrophotometer at the DocuSP controller Previously the spectrophotometer had to be disconnected from the DocuSP controller and connected to a PC in order to...

Страница 15: ...setting of High disables connectivity to the DocuSP controller using ftp and telnet Some client applications such as DigiPath may not be able to communicate with the DocuSP controller with a security...

Страница 16: ...rammed with a Xerox Job Ticket or the job has been programmed with special programming instructions such as exception pages or color attributes Examples of when to exclude the job ticket would be o wh...

Страница 17: ...now has the ability to make small image shifts that account for the paper thickness in Signature booklets The Signature Shift feature provides a small creep outward as the paper stack expands The Sign...

Страница 18: ...g the CD ROM required manually entering the path Stock Management All predefined stocks are on the Hidden stock list as a default on installation of the DocuSP software The System Administrator has ac...

Страница 19: ...erox custom printer driver In order to take advantage of the PCL XL features a native HP PCL XL driver will have to be used Ensure the driver chosen supports the same class of PCL as the DocuSP Even w...

Страница 20: ...termination settings had to be changed using a UNIX script Line termination settings should not be used in a mixed PCL and ASCII environment because PCL data streams can include other line termination...

Страница 21: ...ys export both pre installed and user defined entries The only option the operator needs to select is the directory for the export file Default Router Preference Setting The system administrator may n...

Страница 22: ...control points and print TRC functions Operators can now choose Percent in addition to Digital Count There are now type in fields for curve control Control points can be manually added in the type in...

Страница 23: ...esults profiles for a color group now have associated halftone and do not require operator intervention Load Destination Profiles as Source Profiles Operators may now load an output profile as a sourc...

Страница 24: ...roperties for stapling to work The STAPLE command must be invoked before the start of the job or on the first record of data in the job Otherwise the DP 75 90 will ignore the STAPLE switch if a JDE JD...

Страница 25: ...job is extremely large the spool may become full The spool is limited by the available hard disk space The entire job must be spooled to disk before the decomposer can begin ripping Auto End changes a...

Страница 26: ...ve As button in the online manager window Image Shift support Image shift is supported for LCDS jobs on the DocuPrint 75 90 and on DP 1XX EPS printers Image shift changes must be applied before the jo...

Страница 27: ...ed Jobs hang with a status of Waiting for RIP DocuColor 2045 2060 6060 SWOP source selection renders SWOP neutrals between 1 and 8 to Cyan DocuColor 2045 2060 6060 PCL5c jobs using trapping black over...

Страница 28: ...profile while a large job is printing DocuColor 2045 2060 6060 DocuColor iGen3 When a TRC is deleted any queues using the TRC are set to a TRC of None and Override is set If a TRC is deleted ensure t...

Страница 29: ...or stocks on the DP 75 90 for an LCDS job only one unique attribute should be set per stock For instance if a stock requires Legal size paper do not change the TYPE DRILLED WEIGHT or COLOR attribute f...

Страница 30: ...cuPrint 1xx EPS DocuTech 61xx The DocuSP software cannot read any LPS formatted floppy disk on the Sun Blade 2500 external USB floppy drive Use a QIC tape or DOS formatted floppy to import LCDS resour...

Страница 31: ...ifferent In some cases the layout templates do not match exactly Verify any queues with layout templates selected as part of the queue attributes All Jobs submitted from DigiPath using the Production...

Страница 32: ...requests are managed one at time at the DocuSP controller If a user is sending a large job through XDS Plus then all other users who try to connect use or submit a job will not be able to do anything...

Страница 33: ...tions for performing the gwConfig utility are included in the Document Services Platform System Guide All The following are known problems with the HTTP gateway and DocuSP Web Interface Do not specify...

Страница 34: ...regardless of the orientation All Imposition only If the original size of the job is changed during the printing process such as after a proof has been run the Original Size is set to the default Let...

Страница 35: ...eference the VIPP documentation for additional information pertaining to VIPP VIPP Jobs that reference DigiPath 4 0 RDOs as job content do not print successfully The DigiPath 4 0 VIPP API works with V...

Страница 36: ...es the Xerox Common Management Interface XCMI version 4 0 The following lists the MIB files included for version 4 0 rfc1213 RFC1213 MIB MIB II specifically system ifNumbers at ip tcp icmp udp snmp rf...

Страница 37: ...software Set Retain PDL The retain PDL feature on the DocuSP is limited to only retain 50 completed jobs for future printing Depending on the size of retained jobs and the size of the internal hard dr...

Страница 38: ...100 A value of 0 maintains the current setting 11 Close the Terminal window Restart the DocuSP software Reset the Xrite Spectrophotometer Perform the following to reset the spectrophotometer 1 Ensure...

Страница 39: ...e DSPERU diskette contains the following files btt change_log txt dsp_backup_run dsp_dump dsp_restore dsperu_setup format ans response txt sdpart_skel txt DSPERU limitations The scripts on this disket...

Страница 40: ...or service representative Initiate DSPERU backup Printer operator customer system administrator Xerox analyst or service representative Initiate DSPERU recovery Customer system administrator Xerox sy...

Страница 41: ...and logon as root 3 From the export home xrxusr directory enter ls to list all files Verify that the file btt is listed If it is not repeat the DSPERU installation procedure described in the previous...

Страница 42: ...tem to reduce the possibility of restoring to the wrong system Testing the backup tape The following procedure enables you to check if the backup tape contains valid data 1 Ensure that the tape drive...

Страница 43: ...olaris 2 6 for DocuSP 2 X Solaris 8 for DocuSP 3 X etc NOTE Systems equipped with Tandberg Data tape drives must be booted with Solaris 8 CDs regardless of the version of DocuSP being restored The Sol...

Страница 44: ...e situations may be encountered A list of known issues is provided below and will be updated on a continuous basis Where available a workaround is provided Accounting logs are restored to their previo...

Страница 45: ...me xrxusr is the current directory If it is not enter cd export home xrxusr to change to it 3 Enter ls to display the contents of the directory One of the files listed should be backup log 4 Change th...

Страница 46: ...ller Also verify that there are no bent pins on the connector 1 If the tape drive is an older unit for example an 8mm DocuTech tape drive with a 50 pin SCSI connector a terminator must be installed on...

Страница 47: ...RIES 5 11 GETTING STARTED 7 Ultra SCSI devices only Check that both green LEDs on the back of the tape drive are lit 8 At the ok prompt enter boot r to perform a reconfiguration boot If problems recog...

Страница 48: ...RCs user ICC profiles and the ccprof tv file which associates the ICC profiles with your stock database VIPP resources Customer VIPP files in the following directory var spool XRXnps resources XRXxgfc...

Страница 49: ...o check the operation of your tape before beginning Following are some examples of the mt command mt f dev rmt 0 status mt f dev rmt 0 rewind mt f dev rmt 0 erase When restoring files the RBR script f...

Страница 50: ...1 You have selected Backup resources Backing up 10895 LCDS resources to export home xrxusr jbs wiggum_25_Jul_09 54 tar This may take some time Check var spool XRXnps log Resource_BandR log file to vi...

Страница 51: ...urce restore script MAIN MENU Please enter your selection 1 Backup resources 2 Restore resources 3 EXIT Select 1 2 or 3 2 RESTORE MENU Please enter your selection 1 Restore Resources from Tape 2 Resto...

Страница 52: ...ol XRXnps log Resource_BandR log file to view progress Uncompress and tar successful We will now restore the newer files This may take some time Check var spool XRXnps log Resource_BandR log file to v...

Страница 53: ...the reader 5 Macintosh Copy select and drag the ar405eng file to the desktop Double click on the file and follow the instructions on the screen to install the reader For Solaris 1 Insert the documenta...

Страница 54: ...ss a path is set up to the Adobe Acrobat Reader executable NOTE If an icon does not appear refer to the next procedure In order to launch the Adobe Acrobat Reader from the CDE console located in the b...

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