Solving Print-Quality Problems
Phaser® 7400 Color Printer
4-9
7.
If the shiny coating has scratches or damage that align with the print defect, replace the
imaging unit.
Note:
Some slight scratching is normal.
Dark Lines, Smudges, or Streaks Through All Colors
Problem
The page has dark lines, smudges, or streaks in all colors.
Solution
■
Verify that the paper you are using is the correct type for the printer. See
■
Verify that the paper is properly loaded in the tray, and the correct paper type is selected in
the
Paper Tray Setup
menu. See
If the problem persists:
1.
On the control panel, select
Troubleshooting
, and then press the
OK
button.
2.
Select
Print Quality Problems
, and then press the
OK
button.
3.
Select
Color Test Pages
, and then press the
OK
button to print the test pages.
■
If the problem appears in all colors on the test pages, continue with the solution in this
section.
■
If the problem appears in one color on the test pages, see
7400-209