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Maintenance

7-19

Printer errors

Error messages

If the printer has one of the problems described below, the corresponding message is
displayed on the screen.

Message

Action

CHANGE TONER
<OK> TO CONFIRM

Replace the toner cartridge.

Proceed as described in paragraph

Replacing

the toner cartridge

, page 7-2.

CHANGE DRUM
<OK> TO CONFIRM

Replace the drum cartridge.

Proceed as described in paragraph

Replacing

the drum cartridge

, page 7-7.

CLOSE COVER PRINTER

Close the front cover of the printer.

CLOSE UPPER COVER PRINTER

Close the rear upper cover of the printer.

DRUM NEAR END

The drum cartridge is nearing its end of life (10%
remaining).

TONER NEAR END

The toner cartridge is nearly empty (10% capacity
left).

PAPER EMPTY

Install the paper tray.
Fill the tray with paper in the required size.

PAPER JAM INSIDE

Open the tray.
Remove the jammed sheet.

PAPER JAM EXTERNAL TRAY

Open the cover.
Remove the jammed sheet from the print outlet.

PAPER JAM INTERNAL TRAY

Open the cover.
Remove the jammed sheet from between the tray
and the fusing unit.

PRINTER ERROR XX

Disconnect and reconnect the machine.
If the problem persists, contact your supplier.

PAPER SIZE ERROR

Check paper size (A4, Letter, etc.)

Содержание 2121L - FaxCentre B/W Laser

Страница 1: ...FaxCentre 2121 2121L User Guide Part Number 252780989 Version 3 0 06 11 15 ...

Страница 2: ...by statutory or judicial law or hereinafter granted including without limitations material generated from the software programs which are displayed on the screen such as icons screen displays looks etc Xerox and all Xerox products mentioned in this publication are trademarks of Xerox Corporation Product names and trademarks of other companies are hereby acknowledged Changes technical inaccuracies ...

Страница 3: ...Copying 1 9 USA 1 12 Canada 1 12 Mercury Safety 1 15 2 Installing your machine 2 1 Installation requirements 2 1 Operational precautions 2 2 Unpacking the machine parts 2 4 Machine Overview 2 6 Installing the removable parts 2 7 Installing the paper tray 2 7 Installing the paper output tray 2 7 Installing the document feed tray 2 8 Installing the original document output tray 2 9 Loading paper 2 9...

Страница 4: ...6 Call monitoring 4 17 Stopping a call in progress 4 17 Call reports and logs 4 17 Message service and the Internet 4 18 Initialization parameters 4 19 Settings 4 21 Internet Connection 4 24 Deactivating the Internet function 4 25 SMS service 4 25 SMS Parameters 4 25 Sending an SMS 4 26 Erase an SMS 4 27 SMS Reception 4 28 SMS Server 4 29 5 Directory 5 1 Creating subscriber records 5 1 Adding a re...

Страница 5: ...al copy 6 13 Specific copy settings 6 13 Other functions 6 17 Logs 6 17 Printing the functions list 6 17 Printing the machine settings 6 17 Short Dial 6 18 Font printing depending on model 6 18 Counters 6 19 Deposit and polling 6 19 Lock Secure Access 6 20 Scan to PC depending on model 6 22 Department code 6 23 Function management by the administrator 6 23 Use of the department codes by a departme...

Страница 6: ...1 4 Communication errors 7 15 Printer errors 7 19 Scanner faults 7 22 Miscellaneous faults 7 22 Machine packing and transportation 7 23 Specifications 7 24 Machine Specifications 7 24 ...

Страница 7: ...ers or to the last entered E mail addresses after pressing the key 13 key broadcast transmission fax E mail or SMS 14 Numerical keypad 15 key fax transmission or black white local copy 16 key scan to E mail Internet fax transmission 17 OK key confirm displayed selection 18 key color document transmission over the Internet 19 and keys navigation keys 20 key stop current operation 21 MENU key access...

Страница 8: ...ii ...

Страница 9: ... safe operation of your product The safety testing and performance of this product have been verified using XEROX materials only Follow all warnings and instructions marked on or supplied with the product This WARNING mark alerts users to the possibility of personal injury This WARNING mark alerts users to heated surfaces CAUTION This product must be connected to a protective earthing circuit Oper...

Страница 10: ...ating Also ensure that the total amperage of all products plugged into the wall outlets does not exceed the outlet rating Disconnect Device for this product is the power cable To remove all electrical power to the product disconnect the power cable from the power receptacle Your equipment is equipped with an energy saving device to conserve power when the machine is not in use The machine may be l...

Страница 11: ...tact a Xerox service representative or your authorized local representative or service support organisation If any of the following conditions occur switch off the power to the machine immediately and disconnect the power cable from the electrical outlet Call an authorized local service representative to correct the problem The equipment emits unusual noise or odours The power cable is damaged or ...

Страница 12: ...t as the beam is totally enclosed during all phases of customer operation and maintenance Ozone Safety Information This product will produce ozone during normal operation The ozone produced is heavier than air and is dependent on copy volume Providing the correct environmental parameters as specified in the Xerox installation procedure will ensure that the concentration levels meet safe limits If ...

Страница 13: ...se the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Shielded interface cables must be used with this equipment to maintain compliance with FCC regulations in the United States CE Mark The CE mark applied to this product symboliz...

Страница 14: ...h transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance tra...

Страница 15: ...e company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label If this Xerox equipment causes harm to the telephone network the telephone company will notify you in advanc...

Страница 16: ...Ns of all the devices does not exceed five The REN value may be found on the label located on the rear of the equipment Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to dis...

Страница 17: ...se or DTMF tone signalling it is recommended that it is set to use DTMF signalling DTMF signalling provides reliable and faster call setup Modification of this product connection to external control software or to external control apparatus not authorized by Xerox will invalidate its certification Illegal Copying Congress by statute has forbidden the copying of the following subjects under certain...

Страница 18: ...tes Stamps and other representatives of value of whatever denomination which may be or have been issued under any Act of Congress Adjusted compensation Certificates for veterans of the World Wars Obligations or Securities of any foreign government bank or corporation Copyrighted material unless permission of the copyright owner has been obtained or the copying falls within the fair use or library ...

Страница 19: ...reasury unless the photograph is ordered by the head of such Department or Bureau CAUTION Copying of the following is also prohibited in certain states automobile licences driver s licenses and automobile Certificates of Title This list is not all inclusive In case of doubt consult your attorney Cyprus Hungary Lithuania Slovakia Czech Republic Italy Malta Slovenia Estonia Latvia Poland Spain ...

Страница 20: ...ng electricity Xerox ENERGY STAR equipment is preset at the factory to enter a low power state and or shut off completely after a specified period of use These energy saving features can reduce product energy consumption in half when compared to conventional equipment Canada Environmental Choice Terra Choice Environmental Serviced Inc of Canada has verified that this product conforms to all applic...

Страница 21: ...Environment 1 13 exhibit compatibility with recycled supplies Currently Environmental Choice has more than 1600 approved products and 140 licensees Xerox has been a leader in offering EcoLogo approved products ...

Страница 22: ...uropean legislation end of life electrical and electronic equipment subject to disposal must be segregated from household waste Private households within EU member states may return used electrical and electronic equipment to designated collection facilities free of charge Please contact your local disposal authority for information In some member states when you purchase new equipment your local ...

Страница 23: ...ed due to environmental considerations The presence of perchlorate is fully consistent with regulations applicable at the time that the product was placed on the market For disposal information contact your local authorities Perchlorate Material This product may contain one or more Perchlorate containing devices such as batteries Special handling may apply please see www dtsc ca gov hazardouswaste...

Страница 24: ...1 16 Safety Environment ...

Страница 25: ...wall and the upper edge of the stacker of at least 10 inches 25 centimetres for easier opening of the upper cover close to a grounded power outlet refer to the safety instructions in the Safety Environment chapter is not exposed to direct sunlight is not in the direct airflow of air conditioners heaters or ventilators and areas sub ject to temperature and humidity extremes has a sturdy level surfa...

Страница 26: ...e when your hands are wet Doing so may cause an electrical shock Always unplug the power cable before moving the machine Failure to do so can damage the power cable and may cause a fire or electrical shock Always unplug the power cable if you do not plan to use the machine for a long time Never try to remove any secured panels or covers There is a danger of electrical shock from high voltage circu...

Страница 27: ...r off the machine unplug the power cable and contact your dealer Fail ure to take this immediate action may cause fire or electrical shock Should the machine emit unusually high amounts of heat smoke an unusual odour or noise immediately power off unplug it and contact your dealer Failure to take this immediate action creates the danger of fire or electrical shock Do not reload paper as the ink or...

Страница 28: ...ng materials and check for the parts shown below 1 Document output tray 2 Printer output tray 3 Paper feed tray 4 AC power cable depending on country 5 Telephone line cable depending on country 6 Machine 7 Document feed tray 8 User Documentation 9 CD ROM Kit Companion Suite ...

Страница 29: ...Installing your machine 2 5 Pull out the two pads from the paper feed inlet Move the paper size guides to one side and pull out the plastic tab and the shipping tape from the paper feed inlet ...

Страница 30: ...ument output tray Machine Paper feed tray Second paper cassette optional Scanner Document feed tray Adjustable paper guide Scanner release button On Off switch Second cassette paper tray 500 pages Chip card reader Telephone line socket AC power socket AC power cable Telephone cable ...

Страница 31: ...lling the paper tray Line up the tray with the left and right guides and gently push the tray in until it stops as illustrated below Install the tray cover Installing the paper output tray With both hands slightly bend the center part of the tray upwards in order to insert its clips into the slots located on the upper part of the machine ...

Страница 32: ...r machine Release the tray so that it recovers its initial shape Installing the document feed tray Insert the base of the document feed tray into the two slots located behind the control panel on the back of the machine ...

Страница 33: ...chine Loading paper Move the paper size guide to one side Place a stack of paper into the tray In case of letterhead paper be sure to place the paper printed side up Secure the stack of paper by pushing the paper size guides against the right and left edges of the stack Supported types of paper Auto feed cassette 60 to 90 g m2 16 to 24 lb Manual feed tray 60 to 160 g m2 16 to 43 lb ...

Страница 34: ... the paper manually one sheet at a time Adjust the paper size guides to their widest points Insert the paper between the two paper size guides 1 and 2 located on the paper tray cover until it reaches the stop Move the paper size guides as appropriate to secure the paper Installing the second paper cassette unit optional 1 Remove the second paper cassette unit and tray 2 from the packaging Remove t...

Страница 35: ...f the base unit with the holes located underneath the machine 3 Remove the cover from tray 2 4 Press down on the paper lifting plate located inside of tray 2 until it locks 5 Place a stack of up to 500 sheets of paper into tray 2 6 Replace the cassette cover and insert tray 2 into the second paper cassette unit ...

Страница 36: ... both hands to remove or replace tray 2 to avoid damaging the cassette Connections Key to the diagram A Telephone line socket B AC power socket C LAN socket 1 Phone cable model depending on country 2 AC power cable model depending on country ...

Страница 37: ...work administrator into port C of your machine and the other end into the local network port dedicated to your machine Power line connection and switch on CAUTION Refer to safety procedures in the Safety Environment Chapter Plug one end of the power cable 2 into the socket B on the machine and the other end in the wall outlet Set the On Off switch to position 1 On When the machine has warmed up th...

Страница 38: ...2 14 Installing your machine ...

Страница 39: ...3 1 3 Getting started Navigation methods Presentation The navigator provides access to the screen menus The navigator Use the 5 keys on the navigator to move within the menus ...

Страница 40: ...line in a menu Confirm entry and go to the following menu OK Return to the previous menu C Confirm and exit from the current menu Exit without confirming from the current menu To Use key Symbol used Move to the right Move to the left Confirm your entry OK Delete a character by moving the cursor to the left C Confirm your entry and return to the initial screen ...

Страница 41: ...r of a function Press the M key to display the functions menu Use the or navigator arrows to move the cursor in front of the required function Press OK to confirm your selection Use the or navigator arrows to move the cursor to the required sub function Press OK to confirm your selection Direct access by number Print the Functions List M 51 OK to find the number of a function From the stand by mod...

Страница 42: ...RT Enable directory importation by E mail p 5 9 M 18 OK EXPORT Export the directory by E mail p 5 9 Main menu 2 Setup Functions Function description Page M 21 OK DATE TIME Date and time setting p 4 2 M 211 OK MODIFY Modify the date and time p 4 2 M 212 OK AM PM AM or PM p 4 2 M 22 OK NUMBER NAME Enter your name and your number p 4 2 M 23 OK SEND Transmission settings M 231 OK SEND REPORT Print the...

Страница 43: ...tBIOS name 1 p 4 12 M 2537 OK NETBIOS 2 NAME NetBIOS name 2 p 4 12 M 2538 OK WINS 1 Address of the NetBIOS name server 1 p 4 13 M 2539 OK WINS 2 Address of the NetBIOS name server 2 p 4 13 M 254 OK SNTP SERVER SNTP server configuration p 4 13 M 2541 OK ADDRESS SNTP server address p 4 13 M 2542 OK PORT SNTP server port p 4 13 M 2543 OK STATE SNTP server state p 4 13 M 2544 OK TIME ZONE Time zone p ...

Страница 44: ...TIVATION Activate or deactivate the answering machine p 4 6 M 383 OK ANSWER CODE Save an access code p 4 5 M 39 OK FAX FORWARD Fax forward function M 391 OK REROUTING Reroute received messages p 6 5 M 3911 OK ACTIVATION Rerouting activation p 6 5 M 3912 OK CALL NUMBER Choose destination p 6 6 M 3913 OK COPY Rerouted document for local printing p 6 6 M 392 OK TX FORWARD Transmit forward function p ...

Страница 45: ...ception number p 4 29 M 462 OK SMS CENTRE 2 Number of secondary SMS centre p 4 29 M 4621 OK RECEIVE NO Reception number p 4 29 Main menu 5 Print Functions Function description Page M 51 OK FUNCTIONS LIST Print the functions list p 6 17 M 52 OK LOGS Print the transmission logs p 6 17 M 53 OK DIRECTORY Print the directory p 5 6 M 54 OK SETUP Print the settings list p 6 17 M 55 OK COMMANDS Print the ...

Страница 46: ...K DELETE MBX Delete an empty MBX p 6 29 M 75 OK PRT MBX LIST Print the MBX list p 6 29 Main menu 8 Advanced Functions Functions Function description Page M 80 OK CALIBRATION Scanner calibration p 7 15 M 81 OK LOCK Activate an access limitation lock p 6 20 M 811 OK LOCKING CODE Locking code p 6 21 M 812 OK LOCK KEYBD Activate keyboard lock p 6 21 M 813 OK LOCK NUMBER Activate dialling lock p 6 21 M...

Страница 47: ...nt code p 6 25 M 884 OK PRINT Print department code list p 6 25 Main menu 9 Internet Functions Function description Page M 91 OK SUPPLIER Choose the service provider ISP see p 4 25 to deactivate p 4 19 M 92 OK INIT PROVIDER Initialize ISP providerA M 921 OK CONNECTION ISP parameters p 4 19 M 9211 OK CALL NUMB ISP call number M 9212 OK IDENTIFIER ISP identifier M 9213 OK PASSWORD ISP password M 922...

Страница 48: ...ate access to ISPA p 4 25 M 94 OK SETTINGS Internet settingsA M 941 OK CONNEC TYPE Select connection type p 4 22 M 942 OK SEND TYPE Select transmission type p 4 23 M 943 OK PERIOD Select the period of connection p 4 22 M 944 OK DEPOSIT NOTI Select to print a deposit notice p 4 23 M 945 OK PRINT Print internet settings p 4 23 M 95 OK E MAIL Send an E mailA p 6 8 M 96 OK SORT MESSAGES Sort messages ...

Страница 49: ...uisites The following is required to set the machine remotely A Web browser Internet Explorer version 4 or higher for optimum operation Local network settings of the machine IP address sub network mask etc The network administrator will provide these settings When you have this data refer to Local Area Network LAN settings on page 4 11 in order to complete the necessary fields Access to the Web se...

Страница 50: ...ess OK to confirm Your fax number your name Set the machine to SENDING HEADER refer to Technical parameters on page 4 7 and enter your details to print your fax number on all outgoing documents To save your fax number and your name M 22 OK SETUP NUMBER NAME Enter your fax number 20 digits max and press OK to confirm Enter your name 20 characters max and press OK to confirm Type of network Connect ...

Страница 51: ...red option and press OK to confirm Language This setting selects a language other than that imposed by the COUNTRY setting To select the language M 203 OK SETUP GEOGRAPHICAL LANGUAGE Select the required option and press OK to confirm Local prefix This function is used when the machine is installed on a private network behind a company s PABX It allows you to program an additional automatic local p...

Страница 52: ...nting reports WITH Prints a report showing if this specific transmission completed successfully or failed WITHOUT No transmission report although the machine logs all transmissions refer to Logs on page 6 17 ALWAYS a report is printed with every transmission ON ERROR a report is only printed if the transmission has failed or is abandoned With each transmission report from memory a reduced version ...

Страница 53: ...m the selection with OK Using the economy period M 32 OK FAX ECO TRANS Enter the call number and press OK to confirm Before reception Fax answering machine The Fax answering machine stores confidential documents rather than printing them The Message Fax indicator light displays the status of the Fax answering machine Light on the answering machine is on Blinking the fax has documents in storage or...

Страница 54: ... saves the incoming messages in the fax mem ory reception mode WITH PAPER refuses all incoming faxes To select the reception mode M 241 OK SETUP RECEPTION REC PAPER Select the option WITH PAPER or WITHOUT PAPER and press OK to confirm Note Paper out is indicated by a beep and a message on the screen Received faxes are then stored in memory icon Message Fax flashing to be printed when paper is load...

Страница 55: ... and press OK To modify the document feed type select one of the options FEEDER or MEMORY then press OK Enter the number of pages of the documents before transmitting Activate relay by pressing key The document in the feeder will be relayed either immediately or at the specified time to the remote fax which will relay the document Fax or PC reception depending on model M 243 OK SETUP RECEPTION PC ...

Страница 56: ...the page in progress 8 ECO ENERGY 1 WITHOU 2 DELAY 5 MIN 3 DELAY 15 MIN 4 DELAY 30 MIN 5 STDBY PERIODS Choose the machine standby delay the machine will switch to standby after a period in minutes of inactivity 10 RX HEADER 1 WITH 2 WITHOUT If this parameter is on all documents received by the fax will include the sender s header with their name number if available fax print date and the page numb...

Страница 57: ... 12000 5 9600 6 7200 7 4800 8 2400 9 1200 0 600 Choice of maximum Internet transmission speed To ensure line quality select the maximum speed available It may be necessary to restrict the transmission speed for some Internet calls bad line or incorrect ISP settings 73 IMPROVE REP 1 WITH 2 WITHOUT This parameter lets you automatically register the Internet address of your contact s fax during a cal...

Страница 58: ...OUT 80 TONER SAVE 1 WITH 2 WITHOUT Makes printing lighter to save toner cartridge ink 81 FONT 0 82 FORM LINES 60 83 FONT PITCH 10 00 84 PT SIZE 012 00 85 LINE TERM 0 86 ORIENTATION 1 PORTRAIT 2 LANDSCAPE 90 RAW PORTA 9100 RAW network print port connection 91 PRINTER ERROR TIMEOUTA 30 min Time out before document being printed is deleted following a print error in PC print mode 92 PRINTER WAIT TIME...

Страница 59: ...rver Note The system administrator can provide network information Local network settings Automatic configuration We recommend that you carry out a manual configuration of the machine Automatic configuration of the local network settings can be performed if the local network features a Dynamic Host Configuration Protocol DHCP or Bootstrap Protocol BOOTP server that can dynamically assign addresses...

Страница 60: ...nfirm Gateway address M 2534 OK SETUP NETWORKS LOCAL NETWORK GATEWAY Enter the IP address of the network gateway and press OK to confirm IEEE address or Ethernet address or MAC address M 2535 OK SETUP NETWORKS LOCAL NETWORK IEEE ADDRESS The Ethernet card of the machine already has a read only IEEE address Netbios names These names which can be used with the network options are used to identify the...

Страница 61: ...P server then press OK to confirm This name can be in the form of an IP address a Domain Name Server DNS address or a NetBIOS name Server port M 2542 OK SETUP NETWORKS SNTP SERVER PORT Enter the server port number then press OK to confirm The port by default is port 123 Activating the server access M 2543 OK SETUP NETWORKS SNTP SERVER STATE To activate the SNTP server select WITH using the and nav...

Страница 62: ...L of your machine on the private network PABX press keys M 25111 To configure line 1 L1 2121L of your machine on the public network PSTN press keys M 25112 To configure line 2 L2 2121L of your machine on the private network PABX press keys M 25121 To configure line 2 L2 2121L of your machine on the public network PSTN press keys M 25122 Line user mode In transmission your machine has the following...

Страница 63: ... page of any documents you send to them To record the number of line 2 L2 on your machine press keys M 262 then enter or modify the number Note If the number for line 2 L2 is not defined by default it takes the value of line 1 Selecting the manual transmission mode line In manual transmission mode you must always select the line L1 or L2 to be used To do so there is an additional selection possibl...

Страница 64: ...y to all the numbers dialed that have a minimum length To program the prefix Press the keys M 2522 Enter the dialing prefix associated with line L1 2121 Note The dialing prefix may contain a maximum of 5 characters Press the key or the OK key to record it In the same way you may define a numbering prefix for line L2 2121L of your machine Press the keys M 2523 Enter the dialing prefix associated wi...

Страница 65: ...back and forward between the following on the display s 2 lines L1 called number TRANS P1 and L2 called number TRANS P1 Stopping a call in progress If only one call is in progress on line L1 or line L2 2121L Press the key Confirm the stopping of the call in progress by pressing the key again This screen remains displayed for a maximum of 5 seconds If 2 call are in progress on line L1 and line L2 P...

Страница 66: ...r codes refer to Communication error codes on page 7 16 Message service and the Internet The machine lets you send and receive documents and E mails from numbers throughout the world over the Internet An E mail is an electronic message sent via the Internet to an E mail address which is a personal Internet mailbox Access to the Internet is through an Internet service provider ISP The provider allo...

Страница 67: ...rvice password and the E Mail address servers identifies the name of the IP address of Internet SMTP providers send and POP3 MBX reception and the address of DNS 1 and DNS 2 servers The server address is made up of 4 groups of 3 digits maximum separated by dots SMTP Authentication used to activate the authentication protocol Access to connection and message service parameters M 91 OK INTERNET SUPP...

Страница 68: ...as the messaging service or AUTHENT SPEC to define other identification parameters then validate by pressing OK When you select AUTHENT SPEC carry out the two following operations Enter the IDENTIFIER then press OK to confirm Enter the PASSWORD then press OK to confirm Sample Internet settings for the machine 56 kbps modem The ISP provides the following information Note Non functional data given b...

Страница 69: ...ransmission type for the documents the E mail sorting defines how received E mails are stored Standard settings The machine has settings that define 91 Supplier Provider 1 Connection 9211 Call numb 0860001000 9212 Identifier sg048944 wn net 9213 Password Message service 9221 Email ID demo jt 12 9222 EMAIL PASSWORD 9223 E Mail adr demo2 gofornet com Servers 9231 SMTP mail gofornet com 9232 POP3 mai...

Страница 70: ...he connection times SET TIMES type M 943 OK INTERNET SETTINGS TIME With the SET TIMES mode selected use the or key to place the cursor under the numeral you want to change Enter the new connection time s by means of the numerical keypad between 00 01 am and 11 59 pm and press OK to confirm SET TIMES An Internet connection is established every day at 9 00 am 12 30 am and 5 00 pmA A Automatic connec...

Страница 71: ... on page 6 17 Mail sorting Select the storage mode for Internet documents in the mail box F X ONLY polls and prints E Mails PC ONLY stores E Mails in the mailbox for later use no E Mail poll SHARE PC if your PC and fax have two different E mail addresses transfer all mail or only those with attachments to a PC if your PC and fax share the same E mail address use the fax as a printer for E Mails fo...

Страница 72: ...Internet Connection An Internet connection is made with an ISP It allows both document sending and reception while connected A connection takes place the following way Send to one or more of your subscriber s Internet mailboxes all fax Internet docu ments waiting for transmission When sending to a computer the transmitted fax will be received as an attachment to an E Mail Reception of all fax Inte...

Страница 73: ...n page 4 21 Deactivating the Internet function To inhibit the Internet functions M 91 OK INTERNET SUPPLIER Select NO ACCESS in the ISP list and press OK to confirm SMS service The button can send a Short Message Service SMS message to numbers all over the world SMS permits short written messages to be sent to mobile phones or other SMS compatible devices The number of characters allowed per messag...

Страница 74: ...52 OK SMS SERVICE PARAMETERS BEEP SMS Select the option WITH or WITHOUT beep on reception then press OK to confirm Presentation of SMS sender M 453 OK SMS SERVICE PARAMETERS SENDER NAME Select the option WITH or WITHOUT presentation of the sender then press OK to confirm Machine address M 454 OK SMS SERVICE PARAMETERS TERM ADDR Enter the machine number then press OK to confirm Sending an SMS To se...

Страница 75: ...max Press the key to confirm SENDING SMS is displayed as the SMS is being sent Once SENDING SMS is no longer displayed the SMS has been sent and the recipient number is saved key If SMS appears then the SMS has been put on hold and a further attempt will take place a couple of minutes later To immediately execute or cancel transmission refer to Transmission waiting queue on page 6 10 To check the ...

Страница 76: ...red in the memory SMS read Access by menus M 42 OK SMS SERVICE READ SMS Direct access Press key Select READ SMS using keys and and press OK to confirm Select a message using keys and and press OK to confirm Scroll messages using keys and Print an SMS Access by menus M 44 OK SMS SERVICE PRINT SMS Direct access Press key Select PRINT SMS using keys and and press OK to confirm Select SELECTION to cho...

Страница 77: ... M 461 OK SMS SERVICE SERVER SMS CENTRE 1 Define send number M 4611 OK SMS SERVICE SERVER SMS CENTRE 1 SEND NO Enter the send number of the main SMS centre then press OK to confirm Define reception number M 4612 OK SMS SERVICE SERVER SMS CENTRE 1 RECEIVE NO Enter the reception number of the main SMS centre then press OK to confirm Define SMS Centre 2 numbers M 462 OK SMS SERVICE SERVER SMS CENTRE ...

Страница 78: ...4 30 Setting the machine ...

Страница 79: ...ds or subscriber lists the machine can create consult modify contents delete print the directory Creating subscriber records For each subscriber record only name tel or E Mail address are required NAME of your subscriber TEL and fax number of your subscriber E MAIL address example jones address com or FTP address example 134 1 22 9 To store data enter an FTP address instead of an E mail address FO...

Страница 80: ...igned key if you want to assign a letter shortcut key to your subscriber The first available letter appears by default Scroll through the letters by means of the or keys and press OK to confirm If necessary select the appropriate transmission speed to send faxes and press OK to confirm or to associate an FTP address Do not enter the E mail address Enter the FTP address of the contact then press OK...

Страница 81: ...is number is automatically assigned by the fax It allows quick access to the answering machine LIST COMPOSITION lists the ID numbers assigned to the subscribers records included in the list LIST NUMBER a number that identifies the list filed under L A list may include both fax and internet numbers The same subscriber may be included in multiple lists Note A subscriber list cannot be added to anoth...

Страница 82: ...select another free number and press OK to confirm Press to confirm your entry Adding or deleting a number from the list M 13 OK DIRECTORY MODIFY Select the subscriber list L by means of the or keys and press OK to confirm From Procedure subscriber name With the alphanumeric keypad enter the first letters of your subscriber s name and continue until the whole name is displayed on the screen subscr...

Страница 83: ...ears in alphabetical order Use the or keys to select the subscriber list L you want to modify and press OK to confirm Modify the line or lines in the subscriber record or subscriber list Press OK to confirm each change Note Confirm the change by pressing key this will exit the directory menu To Procedure add Enter the subscriber ID number and confirm with OK Repeat this step for each added subscri...

Страница 84: ...y including all the existing subscriber records or subscriber lists To print the directory M 15 OK DIRECTORY PRINT The directory is printed in alphabetical order Importing a directory The machine can import an existing directory of contacts as an electronic file This file must be in a specific format and must not comprise more than 250 entries A directory is imported via electronic mail where the ...

Страница 85: ...r in the directory up to 20 characters long This field is mandatory the name should not include the field separator character Fax number Your contacts fax number without spaces or dots can be up to 30 characters long including any and characters For contacts who only receive E mails this field may be left empty E mail address Your contacts E mail address Can be up to 80 characters long but must no...

Страница 86: ...For example smithdirectory01 csv jonesdirectory csv or simply directory csv Create an E mail addressed to the fax E mail address attach the file to it and send the message via the mail server The fax will receive the E mail containing the directory when it connects to the mail server and will automatically import the attached file into its directory Repeat the procedure as many times as required f...

Страница 87: ...any mail client be it PC or fax based in the form of an E mail attachment entitled directoryxxx csv To export the directory M 18 OK DIRECTORY EXPORT Key in the E mail address of the PC or other fax machine to receive the exported directory Confirm by pressing OK Repeat the procedure as many times as required for instance to update all fax machines or send the same file to several PC users on the l...

Страница 88: ...5 10 Directory ...

Страница 89: ...ck and white Over the Internet transmissions are either black and white documents TIFF format or color documents JPEG format Document positioning Scanner Note If you do not position the original documents face down the addressee will receive a blank page Place the original documents in the document feeder face down first page under the stack Set the paper guide to the document width When the origi...

Страница 90: ...o be used for documents with very fine or small character drawings PHOTO mode symbolized by PHOTO at the bottom of the display screen To be used for photographic documents To select the resolution mode Press the key as many times as necessary to select the required mode A icon on the screen shows the current mode Note Normal mode is assumed if no other mode is selected Contrast Adjust the contrast...

Страница 91: ...d number The screen displays the name of the subscriber or subscriber list assigned to this number From the redial key The last ten numbers dialed are stored in memory For a fax number Tel in the Directory Press the key The screen displays the last number called Use the and navigator keys to select the desired number For an E mail address Press the key and then The screen displays the last E mail ...

Страница 92: ... both faxes are in communication the Line icon remains lit At the end of transmission the initial screen is displayed Delayed transmission This function allows you to transmit a document at a later time To program a postponed transmission you need to identify the subscriber number transmission time feeder type and number of pages To delay the transmission time Position the document refer to Docume...

Страница 93: ... the fax number or refer to From the redial key on page 6 3 to call back the last fax number When you hear the remote fax tone the line is clear and you can start the transmission Press to start the document transmission If the machine is set to print a transmission report refer to Main settings on page 4 2 the reduced copy of the document first page will not be printed and it notifies you that th...

Страница 94: ... or WITHOUT Press OK to confirm Note E mails can only be relayed to E mail addresses Landlines can not relay E mails to fax machines Tx forwarding This function is used to configure the machine so that any document transmitted by fax or to an E mail address is also sent to a third party The recipient will be selected from the entries in the machine s directory It may be a fax machine number an E m...

Страница 95: ...y refer to Choosing the resolution contrast on page 6 2 Press the key The document is scanned and stored in memory it will be sent at the time of Internet connection For PC users an E mail will be received with the fax as an attachment in TIFF format If the receiver has an Internet fax a paper fax is printed Sending a color document to an E mail address Position the document refer to Document posi...

Страница 96: ...y to move within the data entry field use the or keys to erase a character on the right of the cursor without moving the cursor use the Í or C key to move through the text press the key and one of the navigator keys to go to the next line use the key Then either Send the typed mail directly Press OK the mail is stored in memory and will be sent at the next Internet connection The subscriber will r...

Страница 97: ...er or select it from the directory by pressing the key Enter the name of the FTP user operation prohibited when the address is in the directory Enter the password of the FTP user operation prohibited when the address is in the directory Press OK to confirm Select B W SCAN to send a document in black and white or COLOR SCAN to send a document in color Press OK to confirm this setting may be changed...

Страница 98: ...ion SMS SMS transmission immediately perform a transmission from the waiting queue print a document in storage waiting to be transmitted or in deposit print the waiting queue to get the status of each document in the queue by either queue order number document name or number scheduled transmission time fax operation type regarding the document transmission from memory delayed transmission deposit ...

Страница 99: ...COMMANDS PRINT LIST A document called COMMAND LIST is printed Cancelling a transmission in progress Cancelling a transmission in progress is possible for both a single call number or a multi call number For a single call number transmission from memory the document is erased from memory For a multi call number only the call number in progress is erased from the trans mission queue To cancel transm...

Страница 100: ... Public Switched Telephone Network PSTN Fax reception depends on the parameter settings of the machine Reception over the Internet Reception is automatic at each Internet connection Incoming documents other than fax files Word processing files CAD etc can not be opened by the fax These documents can be opened by the F X to Fax subscription service computer or automatic transfer refer to Mail sorti...

Страница 101: ...r keys and the numerical keypad then press OK to confirm Choose the copy output type between COPY ASSEMBLED or NOT ASSEMBLED and press OK to confirm Set the required origin values with the or keys the numerical keypad and press OK to confirm Set the required contrast value with the or keys and press OK to confirm Set the required luminosity brightness value with the or keys and press OK to confirm...

Страница 102: ...e what type of paper you use by default TRAY is used to tell the machine which paper tray should be used by default L R MARGINS to shift the margins of the document to the left or to the right Note All the settings performed through this menu will become the machine s default settings To access the settings M 84 OK ADVANCED FUNCTIONS SCAN PRINT Select the SCANNER or the PRINTER to be set and press...

Страница 103: ...the or keys Set the required coordinates with the numeric keypad or or Press OK to confirm the settings Contrast Set the desired contrast with or Press OK to confirm the settings Brightness Set the desired brightness with or Press OK to confirm the settings Margins Shift the side margins of the document to the left or to the right Adjust the left right margins shift in steps of 0 5 mm with or Pres...

Страница 104: ...m the settings Note When the THICK type of paper is selected the printing speed is slowed down Use the manual feeder for paper over 90 g m2 Paper tray Select the paper tray to be used AUTOMATIC LOWER or UPPER using or Press OK to confirm the settings Margins Shift the side margins of the document to the left or to the right Adjust the left right margin shift in steps of 0 5 mm using the or keys Pr...

Страница 105: ...uration incoming or outgoing results noted CORRECT if properly transmitted or information codes for special calls polling manual subscribers etc reason for call error example the subscriber does not answer To print the logs M 52 OK PRINT LOGS The incoming and outgoing logs are printed on the same page Printing the functions list Print the functions list of the machine at any time To print the func...

Страница 106: ...e sequence The sequence memorizing is automatic if you have already exited the menu Example to record sending a fax to multiple subscribers to the F2 key Press MENU then F2 Press 3 1 then OK Enter the subscriber fax number Press and enter the second subscriber fax number or subscribers list Repeat this last step for all subscribers or subscribers lists Press F2 to end the recording To send a fax d...

Страница 107: ...a document in the machine and keep it available to one or more subscribers who can obtain a print of this document with the POLL function Setting the machine for document deposits Define the type SIMPLE it may be polled only once from the memory or feeder MULTIPLE it may be polled as many times as necessary from the memory Setting the machine for polled documents Define the poll number then depend...

Страница 108: ...age 4 5 locking the keyboard locking the numbers locking the Internet settings Lock the access to the SMS transmission function Entering the locking code The operator access settings are protected by a four digit lock code Menu Procedure SIMPLE Select FEEDER or MEMORY If necessary adjust the contrast and press OK to confirm Enter the number of pages that you wish to deposit MULTIPLE If necessary a...

Страница 109: ... lock code Press OK to confirm With the or navigator keys select the option WITH Press OK to confirm Note After each operation the machine locks automatically Locking the numbers This function locks dialling and the numerical keypad is disabled Transmissions are only possible from numbers included in the directory You can still send E mails by typing in the recipient s address as long as there no ...

Страница 110: ...revents access to the SMS service To access the SMS service locking menu M 815 OK ADVANCED FUNCTIONS LOCK LOCK SMS Enter the four digit locking code with the numerical keypad Press OK to confirm Confirm the lockout code by entering the code a second time Press OK to confirm Note Create a new code by modifying the existing one Scan to PC depending on model Send notice of a scan function to a PC con...

Страница 111: ...t code for each department As each department enters their assigned department code to access and operate the machine the usage for each department is recorded on the department code report Function management by the administrator By default the Department Code function is deactivated when the machine is first put into service Activating the department code M 881 OK ADVANCED FUNCTIONS DEPT CODES A...

Страница 112: ... and press OK Using the alphabetical keypad enter the department name maximum 20 characters Press OK to confirm the department name Creating a department code Only the administrator using the mastercode is able to set up other department codes Enter the mastercode and press OK to confirm M 882 OK ADVANCED FUNCTIONS DEPT CODES NEW DEPT Enter a number between 01 and 98 or select a free number using ...

Страница 113: ...to confirm selection A confirmation screen is displayed Press OK again to confirm the deletion Once confirmed the department code number becomes free again and the counters also associated with this number will be erased CAUTION If the administrator deletes their own department code all the other department codes will also be deleted Printing a department code The administrator can print reports f...

Страница 114: ...ays Enter the department s access code as provided by the administrator Menu 88 is unavailable as this is reserved for the administrator If the access code does not correspond to any services the machine displays WRONG CODE Printing a user department code Each department may print the data of its own department code If the Department Code function is activated enter the 4 digit numerical access co...

Страница 115: ...r PABX to access the telephone network for example 0 followed by a or pause by pressing F1 key When a charge code is used the transmission reports and the machine log printout contains the correspondent s number followed by the charge code s symbol Mail box MBX FAX There are 32 mailboxes MBX Transmit documents in complete confidence using an access code named code MBX to all subscribers equipped w...

Страница 116: ... polling a document from a remote fax MBX management Creating an MBX M 71 OK MAILBOXES CREATE MBX Select a free MBX or directly enter the number of a free MBX and press OK to confirm Select option MAILBOX CODE and press OK Value 0000 is always displayed Enter a code if needed and press OK Select option MAILBOX NAME and press OK Enter this MBX s S I D 20 characters max and press OK The MBX is initi...

Страница 117: ...T The list gives the status of each MBX MBX deposit in your fax Insert the document in the machine s document feeder Select M 72 OK MAILBOXES DEPOSIT MBX and press OK to confirm Select a free MBX or enter the number of a free MBX directly 1 31 The document is stored in the selected MBX MBX deposit in a remote fax Insert the document in the machine document feeder Select M 35 OK FAX MBX SENDING and...

Страница 118: ...mote fax M 36 OK FAX MBX POLLING Enter the subscriber s number for MBX polling or choose the dialing mode refer to Dialling on page 6 2 and press OK Enter the subscriber MBX number and press OK Enter this MBX access code and press OK If you wish to delay the poll time enter the departure time next to the current time Confirm the MBX poll request by pressing key As soon as the remote fax is engaged...

Страница 119: ...ty rules in the Safety Environment chapter at the end of this booklet Consumables There are 2 customer replaceable units in the machine Toner Cartridge 006R01297 Drum Cartridge 013R00628 Toner Cartridge The standard toner cartridge can produce up to 6000 pages when printing on Letter paper with a 5 area coverage or 10000 pages ITU No 1 in normal mode The initial toner cartridge can produce up to 2...

Страница 120: ... average number of pages per print operation and the type of paper used Replacing the consumables toner and drum To check the remaining life expectancy of the consumables M 85 OK ADVANCED FUNCTIONS CONSUMABLES New toner and drum cartridges come with a chip card to enable the new cartridge Confirm the new cartridge settings after installation Replacing cartridges Replacing the toner cartridge To re...

Страница 121: ...ry hot during operation To avoid injury do not touch 2 Remove the drum toner cartridge assembly Note In order to protect the environment do not throw away the used toner car tridge Used cartridges should be disposed of in accordance with local regulations concerning waste materials ...

Страница 122: ... the drum cartridge from the toner cartridge 5 Remove the new toner cartridge from its box holding it firmly in both hands 6 Shake the toner cartridge alternately in the directions shown by the arrows in the illustration below 7 Remove the protective plastic strip from the cartridge Drum cartridge Toner cartridge ...

Страница 123: ...affect the print quality of your faxes and copies CAUTION Do not touch the metal parts located on the side of the toner drum cartridge set as shown below This may cause static electricity discharges and damage your machine CAUTION Do not touch the black development roller located in front of the toner cartridge This will affect the print quality of your faxes and copies Drum roller Development rol...

Страница 124: ...toner drum cartridge in the printer as shown below 10 Close the printer cover pressing it carefully but firmly until it clicks into position Press OK on the scanner control panel The display shows TUE 02 APR 13 39 INSERT GAUGE CARD ...

Страница 125: ...r control panel screen Press OK Once the chip card has been read the display shows Remove the card CAUTION If the following message is displayed check that you have inserted the chip card the right way up Replacing the drum cartridge To replace the drum cartridge proceed as shown below When the display shows CHANGE TONER YES OK NO C TONER OK REMOVE CARD CANNOT READ CARD REMOVE CARD CHANGE DRUM OK ...

Страница 126: ...7 8 Maintenance 1 Open the printer cover 2 Remove the drum toner cartridge assembly ...

Страница 127: ...ges should be disposed of in accordance with local regulations concerning waste materials CAUTION The fusing unit located inside and at the bottom of the printer may become very hot during operation To avoid injury do not touch 3 Turn the blue clip as shown in the illustration below to unlock the toner cartridge ...

Страница 128: ...print quality of your faxes and copies CAUTION Do not touch the metal parts located on the side of the toner drum cartridge set as shown below This may cause static electricity discharges and damage your machine CAUTION Do not touch the black development roller located in front of the toner cartridge This will affect the print quality of your faxes and copies Drum roller Development roller ...

Страница 129: ...Maintenance 7 11 5 Insert the new toner cartridge in the drum cartridge until locked in place 6 Insert the toner drum cartridge in the printer as shown below ...

Страница 130: ...canner control panel The display shows Insert chip card supplied with the drum cartridge into the card reader ensuring that the chip is positioned as shown in the illustration below The following is displayed on the scanner control panel screen Press OK TUE 02 APR 13 39 INSERT GAUGE CARD CHANGE DRUM YES OK NO C Flèche verte ...

Страница 131: ...rmance Clean the printer regularly CAUTION Use a soft cloth to clean the printer Never use abrasive or corrosive detergents CAUTION The fusing unit can become very hot during operation To avoid injury do not touch Wait for at least 10 minutes after the printer has been turned off and make sure that the fusing unit has cooled down before cleaning the inside of the printer Clean the outside of the p...

Страница 132: ...h to clean the paper feed roller located under the fusing unit 4 Replace the drum toner cartridge refer to Replacing cartridges on page 7 2 5 Close the printer cover connect the power cable and turn on the machine CAUTION The fusing unit located inside the printer above the paper supply roller may become burning hot during machine operation To avoid injury do not touch ...

Страница 133: ...ning transmission by pressing To eject the document press again Transmission from memory Override the automatic retry feature by restarting the transmission using the transmission queue refer to Immediately perform transmission from the waiting queue on page 6 10 For a document composed of several pages the transmission will take place from the page where the error occurred abandoning the transmis...

Страница 134: ... this key has been deleted in the meantime Code 05 Scanning default An incident occurred with the scanner for example the sheet is jammed Code 06 Printer default An incident occurred in the printer no paper paper jam opened cover etc In the reception mode this incident appears only if the reception setting is switched to WITHOUT PAPER refer to Reception without paper on page 4 6 Code 07 Disconnect...

Страница 135: ...s in the transmission queue Code 14 Memory full Received document memory full Code 15 Unknown mailbox number You have sent a document to an unrecognised subscriber s mailbox Code 16 No Relay Bcst list Nr x You requested a document relay from a remote fax but the fax has not programmed the list of subscribers requested Code 17 Unknown mailbox number You have sent a document to an unrecognised subsc...

Страница 136: ... service is temporarily unavailable If the error always occurs check the Internet E mail and server settings Code 45 Supplier disconnected The service is temporarily unavailable try again later Code 46 Xmission server disconnect The SMTP server for sending mail is disconnected The service is temporarily unavailable try again later Code 47 Reception server disconnect The POP3 server for mail recept...

Страница 137: ...CLOSE UPPER COVER PRINTER Close the rear upper cover of the printer DRUM NEAR END The drum cartridge is nearing its end of life 10 remaining TONER NEAR END The toner cartridge is nearly empty 10 capacity left PAPER EMPTY Install the paper tray Fill the tray with paper in the required size PAPER JAM INSIDE Open the tray Remove the jammed sheet PAPER JAM EXTERNAL TRAY Open the cover Remove the jamme...

Страница 138: ...ter can become very hot during operation To avoid injury do not touch Open the front cover of the printer Remove the toner drum cartridge set from inside the printer Remove any jammed sheets Open the rear cover of the printer Remove any jammed sheets Reinstall the drum toner cartridge set refer to Replacing cartridges on page 7 2 Close the front and rear covers of the printer ...

Страница 139: ...ferent type of paper jam you might experience when using your machine Remove any jammed sheets as shown by the arrow depending on where the paper jam occurs At the printer output stacker At the paper tray At the manual feed tray Second cassette unit and paper tray option 2 1 1 2 ...

Страница 140: ...per B without tearing it Close the scanner cover Miscellaneous faults At power up nothing appears on screen Check that the power cable is plugged in Check the wall plug if necessary The fax does not detect the presence of the inserted document The message READY does not appear on the screen At the start and during scanning REMOVE DOCUMENT appears on the screen Remove the document or press the key ...

Страница 141: ...ectly connected Check that there is a dial tone by pressing the key Check the prefix is correctly programmed and used Machine packing and transportation Always use the original packaging when transporting the machine Failure to do so could void the warranty 1 Disconnect the machine from the telephone network and the AC power socket 2 Close the front cover Unplug the phone line cable and the AC pow...

Страница 142: ...sation with a maximum difference of 20 per hour Original document size Width 216 mm max Height 297 mm Thickness 0 05 to 0 15 mm Document feeder Max capacity a normal capacity of 35 pages 80 g m2 Reception size A4 size Width 210 mm Length 297 mm Reception paper Plain paper copier type 80 g m2 Paper tray 1 capacity 250 pages 80 g m2 Paper tray 2 capacity option 500 pages 80 g m2 Paper sizes Tray 1 A...

Страница 143: ...nge initialisation procedure Encoding type MH Modified Huffman MR Modified Read MMR Modified Modified Read JBIG Internet general specifications V90 modem up to 56 kbps TCP IP PPP protocols SMTP POP3 MIME protocols for E mails File format Image TIFF F for black white documents and JPEG for color documents PDF monochrome and color Printing depending on model PCL 5e and PCL 6 emulationA SG Script Pos...

Страница 144: ...7 26 Maintenance ...

Страница 145: ...ubscriber lists 5 3 Creating subscriber records 5 1 Deleting a record or a list 5 6 Exporting a directory 5 9 Importing a directory 5 6 Modifying a record or a list 5 5 Printing the directory 5 6 Font printing 6 18 I Illegal Copying 1 9 Installation 2 1 Document feed tray 2 8 Operational precautions 2 2 Original document output tray 2 9 Paper output tray 2 7 Paper tray 2 7 Requirements 2 1 Second ...

Страница 146: ...functions list 6 17 Printing the machine settings 6 17 R Radio Frequency Emissions 1 5 Reception Fax 6 12 Reception over the Internet 6 12 Reception over the Public Switched Telepho ne Network PSTN 6 12 Recording the line 2 number F116L 4 15 Recycling and Disposal 1 14 Regulatory Information 1 6 Fax Kit option Canada 1 8 Fax Kit option Europe 1 8 Fax Kit option US 1 6 Replacing the consumables 7 2...

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