
EN
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Step 2: Clean the dust channel
If the dust collector does not work while powered on and the dust bag is not full, firstly disconnect
it from the power supply and check whether the dust channel is blocked. If it is blocked, use a
screwdriver to open its transparent cover and clear out the obstructions.
Step 3: Clean the infrared lens and charging contacts
Wipe and clean the infrared lens and charging contacts with a soft clean cloth to keep it clean and
free of debris.
Transparent cover of dust channel
Infrared lens
Charging contact
Step 4: Clean the fan filter bracket
Check whether the fan filter bracket is entangled with any foreign objects or debris. Wipe with a
soft clean cloth to keep it clean and free of debris.
Fan filter bracket
Caution
1. Use a dry cloth to clean. Do not use a wet cloth to prevent water from entering the appliance and causing damage.
2. To avoid scratching yourself, be careful when using a screwdriver to replace the replacement parts.
Troubleshooting
When an error occurs while the robot vacuum and mop cleaner is operating, the Power button indicator flashes quickly and a voice prompt will be heard. Refer to the “Troubleshooting” table below to fix the
error.
Error message
Solution
Error 1:
Check if the radar is obstructed or stuck. If it is, move the main unit to a new
location and start it.
If the radar is obstructed or stuck, remove the obstruction or debris.
Do not use the product outdoors under sunlight or in places with strong light. Use it indoors.
If the solutions above do not work, move the main unit to a new location and start it.
If the alert continues, contact the customer service.
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