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Features subject to change without notice
V1
Call Back
Extension
The callback extension feature alerts the called party, when they become available, that
you would like a call back.
CO Line
The callback feature allows callers to queue on a busy CO line for use when it becomes
available.
Call Forward
The call forward feature allows extension users to forward calls to another destination. This is
especially helpful when you’re out of the office, busy or unavailable to take new calls. There are
several different types of call forwarding as well as forwarding destinations, such as another
extension, voicemail or to an external telephone number such as a cellular phone or home
telephone number.
Busy
Call forward busy, forwards all incoming calls to the forwarded destination when the
extension is busy. Extensions that are busy forwarded will not ring when a second call is
presented to them. However, an alert tone is heard indicating that a new call is being
routed to the forwarded destination.
Direct
Called forward Directed, forwards all incoming calls to the forwarded destination as soon
as it is presented to the extension. An alert tone is heard indicating that a new call is
being routed to the forwarded destination.
Follow Me
The follow me forward, feature allows internal extension users to re-forward their
extensions to a new location. This is especially helpful when important telephone calls
are expected, and you are caught in an impromptu meeting. An alert tone is heard
indicating that a new call is being routed to the forwarded destination.
Idle
The idle forward feature, will forward all calls presented to the extension, when it is idle.
However, an alert tone is heard indicating that a new call is being routed to the forwarded
destination.
No Answer
The no answer call forward feature, will forward all calls that are presented to the
telephone and go unanswered. No answer forward will allow extension users to receive a
second telephone call even though they are currently on the phone. An alert tone is
heard indicating that a new call is being routed to the forwarded destination.
Off Net (External) Station
Station off net call forwarding, allows station users to forward their incoming calls to a
remote destination such as a cellular telephone or home telephone number. Station off
net call forwarding, must be enabled in database programming. The station user can