Xantrex Trace 512 UR-UPS, Руководство пользователя

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C-7
Appendix C - Product Warranty and Service Information
©2002 Xantrex Technology Inc. All Rights Reserved.
P/N 975-0049-01-01 Rev A 10/2002
Shipping Instructions
1. Package the unit safely, preferably using the original
box and packing materials. Please ensure that your
product is shipped fully insured in the original
packaging or equivalent. This warranty will not apply
where the product is damaged due to improper
packaging.
2. Include the following:
• the RMA number supplied by Xantrex Technology
Inc clearly marked on the outside of the box,
• a return address where the unit can be shipped
(post office boxes are not acceptable),
• a contact telephone number where you can be
reached during work hours, and
• a brief description of the problem.
3. Ship the unit prepaid to the address provided by
your Xantrex customer service representative.
If you are returning a product from outside of the USA or Canada
In addition to the above, you MUST include return
freight funds and are fully responsible for all documents,
duties, tariffs, and deposits.
If you are returning a product to a Xantrex Authorized Service Center
(ASC)
A Xantrex return material authorization (RMA) number is
not required. However, you must contact the ASC prior to
returning the product or presenting the unit to verify any
return procedures that may apply to that particular facility.