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©2002 Xantrex Technology Inc. All Rights Reserved.
P/N 975-0049-01-01 Rev A 10/2002
Appendix C - Product Warranty and Service Information
Limited Warranty
What does this warranty cover and how long does it last?
This Limited Warranty is provided by Xantrex Technology,
Inc. (“Xantrex”) and covers defects in workmanship and
materials in your Trace UR-UPS. This warranty lasts for a
Warranty Period of two years from the date of purchase at
point of sale to you, the original end user customer.
What will Xantrex do?
Xantrex will, at its option, repair or replace the defective
product free of charge, provided that you notify Xantrex of
the product defect within the Warranty Period, and
provided that Xantrex through inspection establishes the
existence of such a defect and that it is covered by this
Limited Warranty.
Xantrex will, at its option, use new and/or reconditioned
parts in performing warranty repair and building
replacement products. Xantrex reserves the right to use
parts or products of original or improved design in the
repair or replacement. If Xantrex repairs or replaces a
product, its warranty continues for the remaining portion
of the original Warranty Period or 90 days from the date of
the return shipment to the customer, whichever is greater.
All replaced products and all parts removed from repaired
products become the property of Xantrex.
Xantrex covers both parts and labor necessary to repair the
product, and return shipment to the customer via a
Xantrex-selected non-expedited surface freight within the
contiguous United States and Canada. Alaska and Hawaii
are excluded. Contact Xantrex Customer Service for details
on freight policy for return shipments outside of the
contiguous United States and Canada.
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