Troubleshooting
26
Xantrex Lithium-ion Battery Owner's Guide
Event / Error Description
Solution
Battery is too cold to discharge
The battery is too cold to operate correctly during its discharge cycle. Increase the
heat in the immediate battery environment by safely introducing a heat source.
The battery has an internal heating pad that can be activated when pin 12 is
held high on the Deutsche connector. Refer to
for clarifications.
Battery temperature differential is too high during
charging
Leave the battery at room temperature for several hours. This is caused by the
battery having its cells at drastically different temperature measurements. Check
for any external heat source that may be affecting the battery temperature.
If the error persists, contact technical support.
Battery temperature differential is too high during
discharging
Leave the battery at room temperature for several hours. This is caused by the
battery having its cells at drastically different temperature measurements. Check
for any external heat source that may be affecting the battery temperature.
If the error persists, contact technical support.
BMS temperature is too high during charge or
discharge
The battery is too hot to operate correctly during its cycle.
Decrease the ambient heat in the immediate battery environment, if possible. Or
check for other environmental causes and safely remove the cause.
Battery does not turn on with the pushbutton
Apply a voltage of 14.6VDC to the battery terminals for at least 3 seconds.
If the battery still does not turn on, contact technical support.
