C I 6 2 L + R T L S P E C T R O P H O T O M E T E R
41
Troubleshooting
Prior to contacting the support department for instrument problems, try the applicable solution(s)
described below. If the condition persists, contact us using one of the methods listed in the Service
Information section.
Problem
Cause/Solution
Instrument not
responding (no
display or beep
during
measurements).
Battery pack is very low or bad.
Charge the battery. If battery pack is bad, replace using the procedure in
the Appendix.
No battery pack installed.
Install batteries or plug in AC adapter.
Measurement error or
results appear
inaccurate.
Measurement or calibration failed.
If error persists, clean instrument optics and calibration reference (see
General Cleaning).
Turn instrument power off and then on.
Navigation control
buttons are non-
responsive.
Turn the instrument off and then back on to reset their operation.
Calibration procedure
fails.
Calibration reference is dirty or damaged.
Clean the reference per procedure in Appendix, or replace if damaged.
Instrument and
software not
communicating.
Interface cable not connected.
Connect the interface cable between the computer and the instrument.
Close and restart the software application. If this does not work, reboot
the computer.
Remove power from the instrument, reapply power and see if the condition
is corrected.
Check for proper configuration setting from the software provider.
Repeated sample
measurement
failures.
Ensure that the sample is being read in accordance with your software’s
documentation.
Close and restart the software application.
Perform a calibration on the instrument (see Calibration section).
Screen Messages
Screen messages can appear on the display during error conditions or for informational purposes.
Messages may also be accompanied by a number to indicate a specific condition. If an error
condition persists, please contact our technical support using one of the methods listed in the
Service Information section.
Sample Error
Message
Содержание Ci60
Страница 1: ...Ci62L RTL Spectrophotometer User Guide ...
Страница 2: ......
Страница 46: ......
Страница 47: ......
Страница 48: ......