17
EN
•
Configure the router WiFi authorization
method as WPA2-PSK and encryption
type as AES, or set both as auto.
•
Router wireless mode can not be set to
802.11n only.
•
Restart the smart Camera and set up it
again.
2. Smart Camera is offline.
•
Please remove the Camera and set it up
again.
3. Alexa can not find the Smart Camera.
•
Please try to disable Woox home skill and
enable it again.
4. SD card can not be identified.
•
It is recommended to plug in the SD card
with the device powered down. Confirm
the SD card is formatted as FAT32.
•
Maximum supported size is 128GB.
5. Why is the camera still in the app after
resetting.
