Returns (UK Mainland)
If you do not like your electric bike or find it unsuitable
and
have purchased it by mail order
, we will refund the pur-
chase price subject to certain conditions. Full details of these
are shown earlier in this manual. .
You should not ride the bike until you have read this as it
contains important information.
Please note that bikes purchased in store are not able to be
returned if not liked or found to be unsuitable without our
express agreement. If a bike is found to have a
manufacturing defect and a refund is required it must be
returned to the store within 28 days.
Quality control
Every Woosh electric bike is taken from its carton and
checked before being despatched for mechanical and electri-
cal functions. We do not normally ride the bike before it is
despatched, so you will find after a short time that some
things may need to be adjusted/ fine-tuned.
Please also note that although most aspects of the bike are
checked before despatch, you must also thoroughly check
the bike yourself before riding it to ensure your own safety.
DIY Repairs
We sell to users willing and able to maintain their bike to a
good standard or who have someone who can help with
maintenance. Most repairs are simple and can be done with
help from us over the phone or by email. Replacement parts
are sent free of charge during the warranty period.
If you prefer to have your repair done by a bike shop, contact
us before going ahead as the refund of labour costs is sub-
ject to terms and conditions.
The Woosh Sirocco Sport CD electric bike has a high per-
formance light-weight lithium battery, and a modern crank-
drive motor making it a sturdy yet light and manoeuvrable
bike, while also offering exceptional value.
To ensure that your bike provides you with the best experi-
ence possible,
make sure you read and understand this
manual in its entirety before using the bike for the first
time
.
Important Safety Notice
Woosh Bikes Ltd checks all bikes before sale for electrical
and mechanical functions.
Our procedures are strict and our checking is thorough.
Omissions or oversights can nevertheless occur.
We strongly advise you to also carry out your own
mechanical checks before riding to ensure the full safety of
your bike. These include:
•
Checking that the brakes are set correctly and work
properly
•
All wheel nuts, major fixings, spokes and cranks are
fully tightened.
•
Wheels are aligned.
•
Pedals, saddle and handlebars are fully tight and
secured after installation.
If you are not experienced with bikes a local bike shop will do
this for you for a small charge.
These checks should be repeated after the first month and
regularly thereafter to ensure your safety.
Please note that failure to carry out these checks to your
complete satisfaction could result in serious injury for which
Woosh Bikes Ltd will not be held liable.
