10. These guarantee terms and conditions shall apply only where the cabin has
Any complaint relating to defects must be notif
9.
8.
7.
6.
that any repairs or modif
4.
Natural disasters or other destructive external eff
• Foundations which are not level;
• The lack of a moisture-regulating coating of paint, stain or a suitable impreg-
nating agent;
• The lack of wind anchoring or roof anchoring;
The foregoing shall apply to the extent that there are no negative eff
• Knots up to 20 mm which come loose and fall out of the wood;
• Knots which have grown into the wood;
• Knots which have fallen out of the edges of boards, but which are concealed
2.
provisions.
Roof loading
• Arrange insurance for your cabin.
• Ensure adequate ventilation.
• Lubricate the lock annually with graphite powder.
• Do not use abrasives to clean the glass, use detergent instead.
Useful tips:
With a f
Roof: roof
Renovation and maintenance
Children
Weather conditions
Working on ladders and roofs
Always cut away from yourself when using a knife or chisel. Do not hold your
Tools and materials
been purchased from one of ’s offi
A guarantee claim shall not lead to an extension of the guarantee period,
nor shall it constitute the commencement of a new guarantee period. The
All other or more extensive claims, and in particular claims for compensation
for damage caused to items outside the cabin itself, are excluded, to the extent
• Failure to adequately heat roof
in the f
Guarantee claims will be handled in such a way that unsound components
provide a one-year guarantee on their log cabins, in accordance with will be repaired or replaced by sound components, according to 's
• Check the structure of the cabin periodically for solidity, and make sure it
still stands level.
at f
ng shingles/roof
Care is required when working from a ladder or on a roof.
f
Even though most of the wooden parts have been smoothly f
guarantee period for replacement
that the liability does not f
judgement.
tion of the roof covering;
ng shingles or roof
• Avoid storing hot items like recently used barbecues or garden f
Do not walk on the roof
ng felt
Ensure that
• Fixed or sticking prof
ares in the
ng shingles or roof
• Check the security of the wind anchoring, which may be aff
to nails, screws, glue or paint. This may mean that the prof
ected by the
expansion and contraction of the timber.
le elements can
no longer move freely, causing cracks to appear.
• Windspeeds of Beaufort scale 7 or above;
Care
nished there is
still a chance of splinters, so be careful when taking hold of the parts. Always
wear gloves, eye protection and long sleeves while assembling the log cabin or
when carrying out maintenance.
the ladder
has a sound footing and rests against a solid object of adequate strength. Do
not leave heavy or sharp objects in places where they may be dislodged.
ngers behind the wooden part that you are cutting or sawing.
Avoid erecting the cabin in strong winds or heavy rain.
Be careful with the tools that you use when assembling the log cabin. Make sure
that you know how to handle any electrical tools used.
Do not proceed with the assembly of the cabin if components are missing, as
weather damage may be caused if the cabin is left partly assembled.
Keep children away from the working area, and keep ladders, tools and cabin
components out of their reach. Do not allow them to climb on the cabin.
Maintenance
Proper maintenance will extend the life of your cabin. Just as with your own
house, the paintwork is a crucial element of maintenance. All timber elements
require maintenance. In the long run you will get more pleasure from your
purchase if you maintain it properly.
We would advise the following treatment for your cabin:
Carry out maintenance before the old coat of stain or paint is badly weathered.
Depending on its condition, the surface may require one or two coats of stain
or paint. If most of the stain or paint has already weathered away, the surface
should be well sanded.
cabin.
• Avoid placing heavy objects against the walls, to prevent deformation of the
structure.
• Keep the doors and windows closed to avoid wind damage.
prevent footmaks.
ng felt during hot, sunny weather, to
oor it is commom that a small amount of water remains on the roof,
the structure is calculated to, and does not harm your garden house.
Keep the roof free of snow and leaves. A large amount of snow on the roof may
present a risk of collapse.
Guarantee: Terms and Conditions
The following Terms and Conditions determine the circumstances in which
will provide a guarantee, and the level of that guarantee, without
prejudice to the rights or claims accruing to the consumer by virtue of legislative
cations are carried out by persons not appropriately
authorised by Universo, or where the cabin is provided with spare parts, expan-
sions or accessories other than original components, causing a defect.
5.
the following conditions:
1. Defective products which are demonstrably attributable to faults in ma-
terials and/or the assembly instructions will be replaced or repaired follow-
ing assessment by and taking account of the following terms and
conditions, provided the defects are reported to within 2 months of
their discovery. Where a defect is revealed within 6 months of delivery, it will
be deemed already to have been present on delivery, unless the nature of the
defect militates against this interpretation.
The guarantee is provisional on the submission of the purchase
receipt, showing purchase and/or delivery date. Any components replaced will
become the property of .
ow from legislative stipulations of mandatory law.
The guarantee does not cover variations inherent in a natural product like
spruce timber, such as:
or repaired components shall terminate at
the same time as the guarantee period for the cabin as a whole.
The guarantee period will commence on the day of purchase (the date
stated on the purchase receipt) and will have a duration of 1 year.
nished structure;
• Staining and or discoloration of the wood;
• Short cracks (in cross-cut ends);
• Shrinkage cracks;
• Resin inclusions;
• Bending and deformation of timber;
ed by phone or in writing
to the dealer within 2 months of its detection, stating the model of
the cabin, the code for the components to which the problem relates, and with
submission of the purchase receipt for the cabin.
cial dealers or through their
ects on the
structure and its stability. Holes caused by knots falling out should be sealed
with plastic wood.
distribution channels in Europe.
3.
Defects arising from the following causes do not fall within the guarantee:
ng felt during construc-
le elements, angle posts and/or windows or doors due
storms or whirlwinds.
ects, such as lightning, rain-
No claim will exist under the guarantee where the defects in the cabin are
attributable to improper use, inadequate or incorrect maintenance, or failure to
comply with the assembly instructions. The guarantee shall lapse in the event
