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Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Cleaning and Maintenance
Troubleshooting
Task Type - (O) = Operator
(T) = Technician Task
WARNING
Technician tasks are only to be completed by qualified service
people. Check faults before calling service technician.
Problem
Possible Causes
Task
Possible Corrective Action
Unit won’t turn on
Unit is not plugged into a suitable power point
O
Plug unit in
Power switch is in the “Off” position
O
Change the power switch to the “ON” position
Power Point is faulty
T
Arrange a qualified Technician to repair the power point
Isolator Switch is “Off”
O
Turn Isolator Switch “On”
Conveyor not turning on
Conveyor Motor faulty
T
Lubricate / replace conveyor motor
Conveyor speed dial not responding
T
Replace speed dial / Computer board
(whichever is applicable)
Bearings Worn
T
Replace Gear Head
Conveyor chain binds up in
operation
Sprocket worn
T
Replace sprocket
Belt loose
T
Remove a chain link
Foreign object in belt
O
Remove foreign object from belt
Unit is overheating
Airflow blockage
O
Clear dirt / dust from fan guard and/ or clear all air vents
around the unit of any obstructions
Fan not working
T
Replace fan
Unit is not heating
Elements not working
T
Replace Elements as required
Temp switch / Computer board not working
T
Replace switch / Computer board
(whichever is applicable)
Solid State Relay contactor failed
T
Replace Solid State Relay contactor
Inconsistent cooking of Product
Speed too slow/fast
O
Adjust speed settings as required
Element % too low/high
O
Adjust element settings as required
Temperature set too low/high
O
Adjust temperature settings as required
Cross flow air/ventilation
O
Move any fans away from unit
Adjust height of entrance and exit oven chamber guard
to minimise external airflow entering the unit
Inconsistent quantities of ingredients for same
product.
Frozen or thawed.
Placement on conveyor varies
O
Control quantities of product used
Use different settings fo frozen and thawed
Place product in the same location
Elements not working
T
Replace Elements as required
• If any faults/issues occur with the unit, follow the below troubleshooting procedures
• If the troubleshooting procedures do not correct the problem, contact the Stoddart Service Department
