4. Storage
4.1 When you are finished using the Heater you should make sure that the fire is completely out.
Allow at least 45 minutes for the heater to cool down before transporting.
4.2 Store the heater upright in a sheltered area away from inclement weather such as rain, snow and
dust.
4.3 This unit is manufactured as an “Outdoor Unit” from steel. If you leave it in the weather it will
accumulate rust. This is normal and can be treated by using touch up paint in spray cans available
from Wood Pellet Products.
5. Maintenance
5.1 To obtain the best performance from your heater make sure you perform the following
maintenance activities on a regular basis:
5.2 After a burn and once the heater is completely cooled, clean out any remaining ashes from on top
of the fire grate and in the ash pan. Do not dump an ash pan with hot embers or pellets in it into a
garbage can or any other combustible area. It will start a fire.
5.3 Keep exterior surfaces clean. Use warm soapy water for cleaning.
5.4 Never use flammable or corrosive cleaning agents on or near this Heater.
5.5 Airflow through dampers and out of the spark arrester must be unobstructed, clean regularly.
Caution:
Never burn stick wood or plastic
or other combustibles in this heater. Burn only ¼” diameter wood
pellets. Never spray any cleaning product on or into any of the doors, air intakes, or dampers.
6. To Stop the Unit during a Firing.
Once your heater is started and running, the only way to shut it off is to remove the unburned pellets
from the hoppers. Be careful as the unit is hot. Remove unburned pellets from both hoppers and let
the few remaining pellets funnel down and burn out. Allow at least 45 minutes for cooling before
handling the stove.
7. Service and warranty Information
To learn how to service and procure parts for worn out, defective or damaged components, please
call us directly for assistance. Warning: Use our original equipment replaced parts only. Use of
unauthorized parts or modification of parts can void warranty and create an unsafe condition.
8. Warranty Terms
Subject to the conditions set out below, this product is warranted to the original purchaser to be free
from defects in workmanship and materials for 90 days from the date of purchase. This warranty does
not include the paint and or finish on the heater.
8.1 Satisfactory proof of the purchase date must be furnished at the time of notification of the defect
for any claim under the warranty to be enforceable.
8.2 This warranty covers all parts found defective in workmanship and / or materials during the
warranty period and can be repaired or replaced at the discretion of the manufacture at no
cost to the original purchaser.
8.3 This warranty will be void and accordingly no claim of any nature will be enforceable if the product
has not been assembled, installed or operated according to the instructions, subjected to abuse,
improperly treated, neglected, rusted by exposure to the elements, misused and / or if any repairs,
maintenance, or service has been done by an unauthorized person.
8.4 Return must be properly packaged and freight prepaid to us.
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