Troubleshooting Guide
18
Troubleshooting
If your Wolf outdoor product is not operating properly, use
the following troubleshooting guide before calling Wolf
factory certified service. This guide will save you time and
trouble and may help you avoid the expense of a service
call.
Burners do not light.
•
Push burner control knob in and verify that igniter
glows.
•
If igniter does not glow, verify that the outdoor product
is plugged into a 120 V AC electrical outlet.
•
Verify that the GFCI has not been tripped.
•
If no electrical supply is available, burners can be lit
manually. Refer to page 8.
•
Purge line of trapped air.
Smell of gas is present.
•
Have Wolf factory certified service or the gas supplier
check for a gas leak.
Burner flame is yellow and smell of gas is present.
•
Inspect grill burners for obstructions such as spiders
and insects.
•
Have Wolf factory certified service or the gas supplier
check for a gas leak.
Burners do not provide enough heat.
•
Check for proper gas supply.
•
Check for bent or kinked gas supply hose.
•
LP gas models, check for empty LP gas cylinder.
•
Preheat the outdoor product for 10 minutes.
•
Inspect grill burners for obstructions such as spiders
and insects.
Burner flame blows out.
•
Check for proper gas supply.
•
LP gas models, check for empty LP gas cylinder.
•
If exposed to high winds, provide a wind block.
Excessive flare-ups occur.
•
Clean burner grates.
•
Excess fat on meat or excessive cooking temperature.
Interior or control knob lights will not operate.
•
Verify that the outdoor product is plugged into a
120 V AC electrical outlet.
•
Verify that the GFCI has not been tripped.
•
Interior light bulb may need to be replaced.
Hot surface igniter will not operate.
•
Verify that the outdoor product is plugged into a
120 V AC electrical outlet.
•
Verify that the GFCI has not been tripped.
Thermometer not reaching high temperatures.
•
Operate grill on high for 10–12 minutes with hood
closed to reach higher temperatures.