Malfunctions
40 English
9 Malfunctions
This chapter explains the remedies in case of malfunctions. The causes and remedies have been specified
in the tables. Contact the Winterhalter service engineer if you cannot eliminate the error yourself.
Danger
DANGER! Danger of life due to components that are energised!
Do not open any machine covers or machine parts if it requires tools. There is danger of shock.
Let a Winterhalter service engineer carry out work on the electrical system. The machine must
first be disconnected from the mains.
9.1 Malfunctions; display on the operating panel
Display
Meaning
Remedy
Insufficient detergent or rinse aid
Refill the detergent or rinse aid
Error message
Switch off the machine
An error code is displayed on the operating
panel
If Err 4, Err 5, Err 7-Err 10, Err 15 or Err 17-Err 18
is displayed:
Check whether the water shut-off valve is open
Switch on the machine again
If there is an error message:
Disconnect the machine from the mains and
close the water shut-off valve
Forward the error message to the Winterhalter
service engineer
If another error code is displayed:
In this table, check what the error code means
then follow the notes
Err 1
Err 12
Err 13
If error code
Err 1, Err 12
or
Err 13
is
displayed, it means that there is a
machine malfunction due to which the
machine automatically switches off
and can no longer be switched on.
Forward the error message to the Winterhalter
service engineer
Err 6
Machine-internal error or water supply
blocked
Inform the Winterhalter Customer Service or get
the blockage rectified.
Err 21
If the error code
Err 21
is displayed
when the machine is switched off, it
means that the water level in the
machine was too high. Water was thus
pumped off.
Close the water shut-off valve so that water no
longer flows into the machine
Forward the error message to the Winterhalter
service engineer
Err 23
Machine-internal error
Forward the error message to the Winterhalter
service engineer
