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User Manual

Chapter 7

Technical Support

M-Series HMI

7 Technical Support

This chapter includes technical support pathway and software developing kit (SDK). If
any problem occurs fill in

problem report form

enclosed and immediately contact us.

7.1 Software Developer Support

Winmate provides the following development kits (SDK) for M-Series HMI with Intel ®
Celeron Bay Trail-M N2930 processor:

Item

File Type

Description

Watchdog SDK & AP

Watchdog SDK and AP

You can download SDK and Drivers from Winmate Download Center or Winmate File
Share.

7.1.1 Winmate Download Center

http://www.winmate.com.tw/

>Support > Download Center > Multi-Touch PPC >

M-Series HMI Bay Trial N2930 > Drivers/ Development Kit

Or follow the link below:

http://www.winmate.com/DownCenter/DownLoadCenter.asp?DownType=3012&OnlyCo
ntent

7.1.2 Winmate File Share

http://www.winmate.com/

> Support > Download Center >Public Documents > Panel PC

> Multi-Touch HMI > M-Series HMI > 10.4~12.1" Bay Trial-M >Drivers / Development Kit

Or follow the link below:

https://winmate.box.com/v/M-Series-HMI-Bay-Trial

Содержание R10IBWS-MHT2

Страница 1: ...M Series HMI 10 4 P cap touchscreen Intel Celeron Bay Trail M N2930 1 83 GHz processor Multifunctional Design R10IBWS MHT2 User Manual Version 1 2 Document Part Number 9152111I100Q...

Страница 2: ...plications that are described in this manual are for illustration purposes only We make no representation or guarantee that such application will be suitable for the specified use without further test...

Страница 3: ...r technical support if you need additional assistance You may need the following information ready before you call Product serial number Software OS version application software etc Description of com...

Страница 4: ...ardware and explains how to avoid the potential problem Une alerte d attention indique un dommage possible l quipement et explique comment viter le probl me potentiel WARNING AVERTISSEMENT An Electric...

Страница 5: ...ipative surface or static shielded bag when they are not in the chassis Toujours verifier votre mise la terre afin d liminer toute charge statique avant de toucher la carte CPU Les quipements lectroni...

Страница 6: ...ny of the following problems appear o The power cord or plug is damaged o Liquid has penetrated into the equipment o The equipment has been exposed to moisture o The equipment does not work well or yo...

Страница 7: ...mats heel straps or air ionizer for added protection Handle electrostatic sensitive components PCB s and assemblies by the case or the edge of the board Avoid contact with pins leads or circuitry Turn...

Страница 8: ...his device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a class B digital devi...

Страница 9: ...tions Electromagnetic Compatibility Directive 2014 30 EU EN55024 2010 EN 55022 2010 Class B o IEC61000 4 2 2009 o IEC61000 4 3 2006 A1 2007 A2 2010 o IEC61000 4 4 2012 o IEC61000 4 5 2014 o IEC61000 4...

Страница 10: ...M Series HMI User Manual contains detailed description on how to use the HMI its components and features NOTE Some pictures in this guide are samples and can differ from actual product Document Revis...

Страница 11: ...onents 22 2 1 2 Power Considerations 23 2 1 3 Connecting the Power 23 2 2 Connector Pinouts 25 2 2 1 DC in Isolated Connector 25 2 2 2 COM Serial Port Connector 25 2 2 3 USB 2 0 Connector 25 2 2 4 USB...

Страница 12: ...BIOS Functions 43 5 2 1 Main Menu 45 5 2 2 Advanced Menu 46 5 2 3 Chipset Menu 63 5 2 4 Security Menu 64 5 2 5 Boot Configuration 65 5 2 6 Save Exit 67 5 3 Using Recovery Wizard to Restore Computer 69...

Страница 13: ...n This chapter gives you product overview describes features and hardware specification You will find all accessories that come with the HMI device in the packing list Mechanical dimensions and drawin...

Страница 14: ...pplications where total costs of ownership TCO and quick recovery of failure is important The flexible system design provides easy access to components and can be serviced by local maintenance team Ve...

Страница 15: ...3L 1066 1333 SODIMM System Chipset Intel ATOM SoC integrated Storage Built in 64GB mSATA SSD Ethernet Dual Intel WG82574L GbE LAN Audio Realtek ALC886 codec Operating System Optional OS Windows 10 IoT...

Страница 16: ...solation DC in Power Adapter 110 240 AC to 12V DC out 80W 1 3 Software Support Winmate provides the following drivers for M Series HMI with Intel Celeron Bay Trail M N2930 processor Item Driver Window...

Страница 17: ...your HMI device Please check if all the items listed below are inside your package If any of these items are missing or damaged contact us immediately Standard factory shipment list HMI Device User M...

Страница 18: ...ser Manual Chapter 1 Introduction M Series HMI 18 1 5 I O Layout No Description No Description COM 3 Optional HDMI output COM2 LAN 9 36V isolation DC in LAN COM1 Reset Button USB3 0 Power Button USB2...

Страница 19: ...al Buttons Icon Button Description Reset Press to reset the system Power On Off Press to power on or power off the device LED Indicators LED Type Status Description On Power is on Off Power is off Bli...

Страница 20: ...r 1 Introduction M Series HMI 20 1 6 Dimensions This section contains mechanical drawing of the HMI devices Notice that this is a simplified drawing and some components are not marked in detail Dimens...

Страница 21: ...M Series HMI 21 Getting Started This chapter tells you important information on power supply adapter and precautions tips Pay attention to power considerations...

Страница 22: ...pter while it is inside a carrying case Do not use the adapter if the cord is damaged There are NO serviceable parts inside Replace the unit if it is damaged or exposed to excess moisture While using...

Страница 23: ...ulement le convertisseur AC inclu avec votre appareil Puissance Sortie 12V 6 6 A Utiliser d autres convertisseurs pourraient endommager l appareil 2 1 3 Connecting the Power Connecting to AC Power Sou...

Страница 24: ...wer Cable to the appropriate connectors on the terminal block plug 2 Plug the terminal block plug firmly to the DC IN Jack 3 Connect the other end of the DC power cable wires with lug terminals that a...

Страница 25: ...ing Serial Port Settings section of this user manual for the instruction on how to configure COM1 serial port settings 2 2 3 USB 2 0 Connector M Series HMI has one USB2 0 connector Use USB2 0 connecto...

Страница 26: ...Connector M Series HMI supports one RJ45 10 100 1000 Mbps Ethernet interface for connecting to the internet Pin Signal Name Pin Signal Name 1 5V 2 USB_D 3 USB_D 4 GND 5 STDA_SSRX 6 STDA_SSRX 7 GND_DR...

Страница 27: ...the Power button to restart the machine when the unit has been shut down Note If the system hangs press the Reset button located on the rear side of the HMI device to restart the device You can Turn O...

Страница 28: ...jumpers If you have any doubts about the best hardware configuration for your application contact your local distributor or sales representative before you make any changes Generally you simply need...

Страница 29: ...rating the Device This chapter provides detailed information on how to operate the device If you have been using touch screen Panel PCs before the interface may look familiar Sections include system s...

Страница 30: ...uestions regarding OS settings 3 2 Multi Touch The touchpad supports the core gestures for Windows Gesture Windows Usage Gesture Action Action Tap Double tap Click Double click Panning with Inertia Sc...

Страница 31: ...etween fingers Press and Hold Right click Press wait for blue ring animation to complete then release Flicks Default Pan Up Down Back and Forward Make quick drag gestures in the described direction Re...

Страница 32: ...M Series HMI 32 Driver Installation This chapter describes how to install all necessary drivers...

Страница 33: ...eries HMI 33 4 Driver Installation This chapter provides guideline to driver installations 4 1 Chipset Driver Step 1 Insert the CD that comes with the motherboard Open the file document Chipset Driver...

Страница 34: ...User Manual Chapter 4 Driver Installation M Series HMI 34 Step 2 Click Next to continue Step 3 Click Yes to agree the license terms...

Страница 35: ...ver Installation M Series HMI 35 Step 4 Click Next to install the driver Step 5 Software setup progress window will appear click Next to continue Step 6 Click Yes I want to restart this computer now t...

Страница 36: ...process Step 3 Carefully read the license terms and click Yes to agree Step 4 Check Readme file information and click Next to install driver Step 5 Click Next to continue Step 6 Windows Security wind...

Страница 37: ...coustic Echo Cancellation AEC Beam Forming BF and Noise Suppression NS technology Step 1 Insert the CD that comes with the motherboard Open the file document Audio Driver and click Setup exe to instal...

Страница 38: ...appear click Next to install the driver Step 4 In the program maintenance window you will see two options available Remove is to remove Intel Networks Connections from your computer and Modify is to...

Страница 39: ...xe to install the driver Step 2 Welcome to the setup program window will appear click Next to start the installation Step 3 Carefully read the License Agreement terms and click Yes to agree Step 4 Set...

Страница 40: ...nstall the driver Step 2 Welcome to the setup program window will appear click Next to start the installation Step 3 Carefully read the license terms and click Yes to agree Step 4 Confirmation window...

Страница 41: ...d skip the USB 3 0 driver installation Step 1 Locate the hard drive directory where the driver files are stored with the browser or the explore feature of Windows Step 2 Double click the Setup exe fro...

Страница 42: ...MI 42 BIOS Setup BIOS Setup Utility is a program for configuration basic Input Output system settings of the HMI for optimum use This chapter provides information on how to use BIOS setup its function...

Страница 43: ...may be published after the manual released Check the latest version of BIOS on the website Run BIOS setup utility for 1 Error message on screen indicates to check BIOS setup 2 Restoring the factory de...

Страница 44: ...al Help F2 Previous Values F3 Optimized Defaults F4 Save Exit Esc Exit Change Opt Enter Select or execute command Cursor Moves to the previous item Cursor Goes to the next item Cursor Moves to the pre...

Страница 45: ...s BIOS Setting Description Setting Option Effect System Language Displays the system language English is set up by default Adjustment of the language Set the language in other language The language in...

Страница 46: ...IOS settings page with caution Any changes can affect the operation of your computer For items marked press Enter for more options Advanced Configuration and Power Interface ACPI settings allow to con...

Страница 47: ...ubmenu PPM Configuration Configures PPM settings Enter Opens submenu Thermal Configuration Configures Thermal Parameters Enter Opens submenu IDE Configuration Configures IDE Parameters Enter Opens sub...

Страница 48: ...or power requirements You can use the screen to select options of ACPI configuration A description of the selected items will appear on the right side of the screen BIOS Setting Description Setting Op...

Страница 49: ...option selected A description of the selected item appears on the right side of the screen For items marked with please press Enter for more options Serial Port 1 5 Use these items to set parameters...

Страница 50: ...GPI0 Port Configuration You can use the screen to change GPI0 Port setting Use these items to set parameters related to PIN3 PIN14 Control 5 2 2 3 Hardware Monitor You can check PC Health Status para...

Страница 51: ...in time Wake System from S5 with fixed time setting Select Fixed Time to set the system to wake on the specified time Use Navigation Keys to switch among the items Day Hour Minute and Second Type the...

Страница 52: ...User Manual Chapter 5 BIOS Setup M Series HMI 52 Wake system from S5 after dynamic time setting Select Dynamic Time to set the system to wake on the current time increase minute s...

Страница 53: ...ub menu Limit CPUID Maximum Limits CPIID Maximum Disabled E nabled Enable Disable this function Execute Disable Bit Execute Disable Bit Disabled E nabled Enable Disable this function Intel Virtualizat...

Страница 54: ...S Setting Description Setting Option Effect CPU C State Report Shows CPU C State Report Enabled Disabled Enable or Disable CPU C state report to OS Max CPU C State Allows to enter power saving mode in...

Страница 55: ...ing Description Setting Option Effect Critical Trip Point Specifies the temperature at which the OS will shut down the system 90C 87C 85C 79C 71C 63C 55C 47C 39C 31C 23C 15C Select the disable tempera...

Страница 56: ...TA controller chipset Gen1 The maximum speed will be limited to 150 MB s Gen2 The maximum speed will be limited to 300 MB s Disabled Disables manual configuration of SATA II ports mode will be selecte...

Страница 57: ...0 SATA Port0 HotPlug This feature that allows you to attach and remove a SATA Port0 Enabled Disabled Enable or disable this function Serial ATA Port 1 The option turns on or off Port 1 of SATA channel...

Страница 58: ...ion Effect Windows 8 X Allows user to choose the proper OS Enter Use Windows 8 X Windows 7 Allows user to choose the proper OS Enter Use Windows 7 IMPORTANT The device will be shipped with OS accordin...

Страница 59: ...ble or disable this function Option ROM Messages Receiving ROM Messages Settings Force BIOS Set ROM messages parameters Network Specifies which Network option ROM is booted UEFI Only UEFI option ROMs...

Страница 60: ...e Disable USB 3 0 is disable XHCI Hand off This is a workaround for OSs without XHCI hand off support Disable Disables this function Enable Enables this function EHCI Hand off This is a workaround for...

Страница 61: ...power up delay Maximum time the device will take before it properly reports itself to the host controller Auto Uses default value for a root port it is 100 ms for a Hub port the delay is taken from H...

Страница 62: ...arameters Enabled D isabled Enables or disables this function TXE Firmware Update TXE Firmware Update parameters Enabled D isabled Enables or disables this function TXE EOP Message TXE EOP Message par...

Страница 63: ...ous Timer settings Enabled Disabled Enables Disable s this function Restore AC Power Loss This function allows to set up booting options after a power failure Power on Power off Boot automatically aft...

Страница 64: ...ministrator password user password and HDD security configuration BIOS Setting Description Setting Option Effect Administrator Password Displays whether or not an administrator password has been set E...

Страница 65: ...oot menu sets the sequence of the devices to be searched for the operating system The bootable devices will be automatically detected during POST and shown here allowing you to set the sequence that t...

Страница 66: ...ction Enabled Enables this function Fast Boot Enables or disables Fast Boot to shorten the OS boot process Default Disabled Disabled Disables this function Enabled Enables this function Boot Mode Sele...

Страница 67: ...xits the BIOS Setup program Enter YES Save changes Discard Changes and Exit This exits the BIOS Setup without saving the changes made in BIOS Setup to the CMOS Enter YES Saves the changes Enter NO Ret...

Страница 68: ...changes Enter NO Return to the BIOS Setup Main Menu Restore Default Restore load default values for all the setup options Enter YES Saves the changes Enter NO Return to the BIOS Setup Main Menu Save a...

Страница 69: ...o power source during the recovery process Turn on the computer and when the boot screen shows up press the F6 to initiate the Recovery Wizard The following screen shows the Recovery Wizard Click Reco...

Страница 70: ...M Series HMI 70 Mounting Solutions This chapter provides step by step mounting guide for all available mounting options...

Страница 71: ...to Chapter 2 section 2 1 for the cable installation instruction WARNING AVERTISSEMENT Observe all local installation requirements for connection cable type and protection level Suivre tous les r gleme...

Страница 72: ...input wiring with output wiring Keep them separate When necessary it is strongly advised that you label wiring to all devices in the system 6 3 Mounting Guide M series HMI devices come with different...

Страница 73: ...otice that both hooks on bracket should lock the notches on the back cover of the device 6 3 2 Panel Flush Mount Panel Flush Mounting solution allows installing the HMI device onto the wall 10 4 Cutou...

Страница 74: ...M Series HMI 74 Technical Support This chapter includes Technical Support and Software Development Kit...

Страница 75: ...1 Watchdog SDK AP Watchdog SDK and AP You can download SDK and Drivers from Winmate Download Center or Winmate File Share 7 1 1 Winmate Download Center http www winmate com tw Support Download Center...

Страница 76: ...____________________________________________________________ ________________________________________________________________________ __________________________________________________________________...

Страница 77: ...Winmate Inc 9F No 111 6 Shing De Rd San Chung District Taipei 241 Taiwan R O C Tel 886 2 8511 0288 Fax 886 2 8511 0211 Email sales winmate com tw Official website www winmate com...

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