English
24
WILO SE 06/2015
10 Faults, causes and remedies
Only have faults rectified by qualified personnel! Observe the safety instruc-
tions in Chapter 9 – Maintenance.
DANGER! Risk of fatal injury!
There is risk of fatal injury due to electric shocks when working on electrical
equipment.
Before all work to remedy faults, disconnect the unit from the power supply,
and make sure it cannot be switched back on by unauthorised persons.
NOTE! If the fault cannot be remedied, please consult a specialist technician or
your nearest Wilo after-sales service point or representative.
11 Spare parts
Spare parts may be ordered via a local specialist and/or Wilo after-sales service.
To avoid queries and incorrect orders, all data on the name plate should be sub-
mitted with each order.
Fault
Cause
Remedies
The pump does not
start.
Interruption to current supply. Check that the mains plug is
connected to the correct
power supply point.
Check mains voltage.
Fuse defective.
Have the fuse replaced.
Cable interruption.
Check the resistance of the
cable, have cable replaced if
defective or damaged.
Floaters not moving / level
switching not switching.
Clean the condensate collec-
tion reservoir.
Clean the floaters.
The pump does not
pump.
Condensate inlet pipe
blocked.
Clean the inlet pipe.
Condensate discharge pipe
blocked.
Clean the discharge pipe.
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