en
Spare parts
42
WILO SE 2021-05
7. The density of the fluid is too high.
⇒ Check unit design.
⇒ Contact customer service.
Fault: Mixer runs, but system parameters are not reached
1. Propeller clogged.
⇒ Clean propeller.
⇒ Check the pre-treatment.
2. Incorrect direction of rotation.
⇒ Have the connection corrected by a qualified electrician.
3. Signs of wear on propeller.
⇒ Inspect propeller and replace if necessary.
4. The connection only has two phases.
⇒ Have the connection checked and corrected by a qualified electrician.
Fault: Mixer does not run smoothly and is noisy
1. Improper duty point.
⇒ Check fluid density and viscosity.
⇒ Inspect system configuration, and contact customer service.
2. Propeller clogged.
⇒ Clean propeller and mechanical seal.
⇒ Check the pre-treatment.
3. The connection only has two phases.
⇒ Have the connection checked and corrected by a qualified electrician.
4. Incorrect direction of rotation.
⇒ Have the connection corrected by a qualified electrician.
5. Signs of wear on propeller.
⇒ Inspect propeller and replace if necessary.
6. Motor bearings have worn.
⇒ Inform customer service; send the mixer back to the factory for recondition-
ing.
Further steps for troubleshooting
If the points listed here do not rectify the fault, contact customer service. Customer
service can assist in the following ways:
ƒ
Telephone or written support.
ƒ
On-site support.
ƒ
Inspection and repair at the factory.
Costs may be incurred if you request customer services! Please contact customer ser-
vices for more information.
11
Spare parts
Spare parts are ordered via customer service. To avoid return queries and incorrect or-
ders, the serial or article number must always be supplied.
Subject to change without
prior notice!
12
Disposal
12.1
Oils and lubricants
Operating fluid must be collected in suitable tanks and disposed of in accordance with
the locally applicable guidelines. Wipe up drips immediately!
12.2
Protective clothing
Used protective clothing must be disposed off in accordance with the locally applicable
guidelines.
