en
Spare parts
38
WILO SE 2020-07
Faults
Cause
Remedy
Flow value not available. R1 version of the pump (without pressure sensor)
Install pressure sensor.
Flow value not available.
Multi-stage pump (Helix, etc.)
Not possible for these
pumps.
Flow value not available.
Single-stage glanded pumps (IL-E, etc.) in n-c
mode (CONST_SPEED)
Change operating mode
to dp-c/dp-v.
Flow value inaccurate.
Viscosity influenced by additives.
Setpoint not reached.
Pump's performance or speed limit reached.
Reduce setpoint.
Multi-stage pump (Helix, etc.): Maximum value is
the sensor measurement range and not the maxi-
mum pump delivery head
Table 11:
Faults, causes and remedies
If the malfunction cannot be rectified, consult a specialist technician or the nearest
Wilo customer service or representative location.
11
Spare parts
Spare parts may be ordered via a local installer and/or Wilo customer service. To avoid
queries and order errors, please supply all data on the rating plate of the module and
pump with every order.
12
Disposal
12.1
Information on the collection of used electrical and electronic products
Proper disposal and appropriate recycling of this product prevents damage to the en-
vironment and putting your personal health at risk.
NOTICE
Disposal in domestic waste is prohibited!
In the European Union this symbol may be included on the product, the packaging
or the accompanying documentation. It means that the electrical and electronic
products in question must not be disposed of along with domestic waste.
Please note the following points to ensure proper handling, recycling and disposal of
the used products in question:
ƒ
Hand over these products at designated, certified collection points only.
ƒ
Observe the locally applicable regulations!
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