English
14
Error
Causes
Solution
Low mist intensity
1. Machine is set to low
mist intensity.
2. The air inlet/outlet is
blocked.
1. Adjust the mist
mode setting
2. Make sure the air
inlet/outlet is not
blocked.
No mist when machine
is turned on
1. No water in the tank.
2. Filled with purified
water
3. Ultra sonic piezo
membrane (mist
generator) is broken.
1. Fill the tank with
water
2. Try change into
“normal” freshwater
and see if it works
properly, otherwise
contact local dealer.
3. Contact dealer.
Reduced mist intensity
after a long period of
use
1. Scales inside the
base unit reduces
the mist generator’s
capacity.
1. Remove scale with
weak acid solution,
then rinse with water.
Water leakage
1. Tank is not properly
installed.
2. Tank outlet seal ring
is not properly in
place.
3. Foreign object is
stuck inside the tank
outlet, drain valve is
stuck.
1. Check position of
the tank.
2. Check seal ring
position on the tank
outlet.
3. Check tank outlet
and clean it if
necessary to ensure
that the drain valve
can move smooth.
No response when
pressing buttons
1. Product is not
powered.
2. Product is broken.
1. Check the power
connection to the
unit and wall socket.
2. Unplug the power
cord and power on
again.
TROUBLESHOOTING
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