16
Possible Causes
Solution
Dryer Results (cont.)
The dryer is located in a room with
temperature below 45ºF (7ºC).
Proper operation of dryer cycles requires temperatures above
45ºF (7ºC).
The dryer is located in a closet.
Closet doors must have ventilation openings at the top
and bottom of the door. The front of the dryer requires
a minimum of 1" (25 mm) of airspace, and, for most
installations, the rear of the dryer requires 5” (127 mm).
See the Installation Instructions.
Cycle time is too short
Clothes are coming out of the
Refresh cycle with damp or wet
spots.
Under certain environmental or installation conditions you
may experience underdrying. Select the Touch Up cycle
(22 min. default time), which can be customized by selecting
High temperature. The cycle time will automatically be
calculated based on the size of your load.
The automatic cycle is ending
early.
Change the dryness level setting on Automatic Cycles.
Increasing or decreasing the dryness level will change the
amount of drying time in a cycle. If loads are consistently
ending too early, see also “Changing the Auto Cycle settings to
increase drying time”.
Lint on load
Lint screen is clogged with lint.
Stains on load
Improper use of fabric softener.
Add dryer fabric softener sheets at the beginning of the cycle.
Fabric softener sheets added to a partially dried load can
stain your garments. Do not use fabric softener sheets with
steam cycles.
Loads are wrinkled
The load was not removed from
dryer at the end of the cycle.
Select Enhanced Touch Up Cycle to tumble the load with
water and heat. This cycle is best for smoothing out wrinkles
and reducing odors from loads consisting of wrinkle-free
cotton, cotton polyester blends, common knits and synthetic
garments.
NOTE:
Refer to garment care label instructions. Dry clean only
garments are not recommended.
The dryer was overloaded.
Dry smaller loads that can tumble freely. When using the
Quick Refresh cycle, select the correct number of garments
(1-9). Results may also vary depending on fabric type. This
cycle is best for reducing wrinkles and odors from loads
consisting of wrinkle-free cotton, cotton polyester blends,
common knits and synthetics.
Clothes are not drying
satisfactorily or drying
times are too long
For steam cycles, the water is not
properly connected with the dryer.
Make sure water is connected to the dryer. Check that water
inlet hose is connected to both the faucet and dryer’s water
inlet valve. Check that the water supply is turned on.
The load is too large and heavy
to dry quickly.
Fabric softener sheets are blocking
the grille.
The air outlet grille is just inside the door, behind the lint screen.
Check that it is not blocked by a fabric softener sheet.
Use only one fabric softener sheet, and use it only once.
Separate the load to tumble freely.
The load may not be contacting
the sensor strips on Auto Cycles.
Level the dryer. See the Installation Instructions. All four dryer
feet should be in firm contact with the floor.
Clean lint screen before each load.
Stains on drum
Loose dyes in clothes.
Drum stains are caused by dyes in clothing (usually blue
jeans). These will not transfer to other clothing.
TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/help
for assistance and to possibly avoid a service call.
If you experience
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