17
Problem
Possible Causes and/or Solutions
Oven temperature
too high or too low
Oven temperature needs adjustment:
See “Oven Temperature Control” in the “Electronic
Oven Controls” section.
Convection fan
not turning on
The convection cycle is in the first 5 minutes of operation:
This is normal. The convection fan
will start running approximately 5 minutes into the cycle.
Oven door is open:
If the oven door is opened during convection cooking, the fan will turn off immediately. It
will come back on when the oven door is closed.
Display shows
messages
Power failure (display shows flashing time):
Clear the display. On some models, reset the clock, if needed.
See “Clock” keypad feature in the “Feature Guide” section.
Error code (display shows letter followed by number):
Press CANCEL to clear the display. See “Control
Display” in the “Electronic Oven Controls” section. If it reappears, call for service. See warranty for contact
information.
Start needs to be pressed so a cycle can begin (display shows “PRESS START”):
See the “Start” keypad
feature in the “Feature Guide” section.
Mineral deposits
are left on the oven
bottom after the
Clean cycle
Tap water was used in the Clean cycle:
Use distilled or filtered water in the Clean cycle.
To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to
thoroughly remove any vinegar residue.
Range is not level:
Mineral deposits will collect on dry areas of the oven bottom during the Clean cycle. Level
the range. See the Installation Instructions.
To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to
thoroughly remove any vinegar residue.
Oven cooking results
not what expected
Range is not level:
Level the range. See the Installation Instructions.
The set temperature was incorrect:
Double-check the recipe in a reliable cookbook.
Oven temperature is calibrated incorrectly:
See “Oven Temperature Control” in the “Electronic Oven
Controls” section.
Oven was not preheated:
See “Baking and Roasting” section.
Racks were positioned improperly:
See “Positioning Racks and Bakeware” section.
Not enough air circulation around bakeware:
See “Positioning Racks and Bakeware” section.
Darker browning of food caused by dull or dark bakeware:
Lower oven temperature 25°F (15°C)
or move rack to a higher position in the oven.
Lighter browning of food caused by shiny or light colored bakeware:
Move rack to a lower position in the
oven.
Batter distributed unevenly in pan:
Check that batter is level in the pan.
Incorrect length of cooking time was used:
Adjust cooking time.
Oven door was not closed:
Be sure that the bakeware does not keep the door from closing.
Oven door was opened during cooking:
Oven peeking releases oven heat and can result in longer
cooking times.
Rack is too close to bake burner, making baked items too brown on bottom:
Move rack to higher position
in the oven.
Pie crusts browning too quickly:
Use aluminum foil to cover the edge of the crust and/or reduce
baking temperature.
Noises
Problem
Possible Causes and/or Solutions
Surface burner making popping noises
Wet burner:
Allow it to dry.
Gas range noises during Bake and
Broil operations
The following are some normal sounds
with the explanations.
These sounds are normal operational noises that can be heard each time the Bake or
Broil burners ignite during the cycle.
Pop
Gas valve is opening or cycling on and will make a single pop when it snaps open from
the solenoid. It sounds similar to a suction cup being pulled off of a piece of glass:
This
is normal.
Click
The igniters will click several times until the flame is detected. These are short clicking
sounds like tapping a nail onto a piece of glass:
This is normal.
Convection fan relay is cycling on and off (on some models):
This is normal.
Woosh or poof
Bake or Broil burner is igniting:
This is normal.
Oven burner flames are yellow or noisy
Range converted improperly:
If propane gas is being used, contact a service technician or
see the “Warranty” for contact information.