16
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use FSP
®
factory specified parts. These parts will fit right and
work right, because they are made with the same precision used
to build every new ESTATE
®
appliance. To locate factory specified
replacement parts in your area, call our Customer Interaction
Center telephone number or your nearest designated service
center.
In the U.S.A.
Call the Estate Customer Interaction Center
toll free: 1-800-253-1301.
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
Installation information.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■
Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to Estate with any
questions or concerns:
Estate Brand Home Appliances
Customer Interaction Center
c/o Correspondence Dept.
MD 8020
553 Benson Road
Benton Harbor, MI 49022-2400
Please include a daytime phone number in your correspondence.
In Canada
Call the Inglis Limited Customer Interaction Center toll free:
1-800-461-5681
8:30 a.m. - 5:30 p.m. (EST)
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
Referrals to local dealers.
For service in Canada
Call 1-800-807-6777. Inglis designated service technicians are
trained to fulfill the product warranty and provide after-warranty
service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to Inglis Limited
with any questions or concerns at:
Customer Interaction Center
Inglis Limited
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
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