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12

T

ROUBLESHOOTING

Most laundering problems are easily solved if you understand the cause. Check the following list
for 

common washing problems

. If you need further assistance, see the “Requesting Assistance

or Service” section.

C

OMMON

 

WASHING

 

PROBLEMS

Problem ...

Washer leaks

NOTE:

 After

checking these,
check household
plumbing.

Washer won’t
drain/spin

Wet loads

Washer continues
to fill/drain or
cycle stuck

NOTE:

 Washer

pauses briefly
throughout each
cycle. This is normal.

Washer makes
noise

Solution ...

Tighten hoses. See Installation
Instructions.

Reseat (reposition) washers. See
Installation Instructions.

Clamp drain hose.

Unclog drain. Sink and standpipe
must be able to handle 17 gallons
(64.6 L) of water per minute.

Ensure tub is centered before
starting washer.

Ensure front feet are installed and
nuts are tightened. Level washer.

Redistribute the load, or reduce
load size.

Unclog hose. See Installation
Instructions for proper installation
of drain hose.

Close the lid.

Lower drain hose.

Use less detergent.

Check electrical source or call
electrician. Do not use extension
cords.

Choose a cycle with a higher spin
speed.

Cold rinses leave loads wetter than
warm rinses. This is normal.

Raise the drain hose. It must be
higher for proper operation.

Adjust drain hose for loose yet
secure fit. See Installation
Instructions.

Do not seal off drain hose with
tape. The hose needs an air gap.

Redistribute load.

Level washer. Reset rear leveling
legs. See Installation Instructions.

Tighten nuts.

See Installation Instructions.

  Cause ...

Fill hoses not tight.

Fill hose washers not properly seated.

Drain hose clamp not properly installed
or is off.

Drain is clogged.

Tub moved forward during unloading,
causing water to deflect off of tub ring.

Unit not level, causing water to deflect
off of tub ring.

Fill or spray rinses are deflecting off of
load. Washer is overloaded or load is
unbalanced.

Drain hose is clogged.

Lid is open.

End of drain hose more than
72 inches (190.9 cm) above floor.

Too much detergent – excessive sudsing.

Low voltage or using an extension cord.

Wrong cycle for load being washed.

Cold rinses.

Top of drain hose is lower than water
level in washer.

Drain hose fits too tightly into standpipe.

Drain hose taped into standpipe.

Load is unbalanced.

Washer is not level.

Nuts on front feet not tight.

Yellow shipping strap with cotter pins
not completely removed.

Содержание GSL9365EQ0

Страница 1: ...our Washer 11 Troubleshooting 12 Requesting Assistance or Service 16 Index 19 Warranty 20 In the U S A for assistance or service call the Consumer Assistance Center 1 800 253 1301 In Canada for assistance or service see page 17 3950309 Threespeed automaticwashers Home Appliances MAGCORP_CD ...

Страница 2: ... and serial number label see the diagram on the Parts and Features page for the location of the label Also record the other information shown in the next column Keep this book and the sales slip together in a safe place for future reference Model Number __________________________________ Serial Number ___________________________________ Purchase Date __________________________________ Dealer Name ...

Страница 3: ...the washer Close supervision of children is necessary when the washer is used near children Before the washer is removed from service or discarded remove the door Do not reach into the washer if the tub or agitator is moving Do not install or store the washer where it will be exposed to the weather Do not tamper with controls Do not repair or replace any part of the washer or attempt any servicing...

Страница 4: ... On On Off Off Off End of Cycle Signal End of Cycle Signal Agitate Spin High High Low Low PARTSANDFEATURES The parts and features of your washer are illustrated on this page Become familiar with all parts and features before using your washer Page references are included next to some features Refer to those pages for more information about the features NOTE The drawings in this book may vary from ...

Страница 5: ... liquid chlorine bleach into the liquid chlorine bleach dis penser Bleach will be diluted automatically during the wash part of the cycle Never use more than 1 cup 250 mL for a full load Use less with a smaller load size Follow the manufac turer s directions for safe use To avoid spilling use a cup with a pouring spout Do not let bleach splash drip or run down into the washer basket Make sure you ...

Страница 6: ...consis tent cleaning results The cold wash is maintained at approximately 75 F 24 C The warm wash is maintained at approximately 100 F 38 C NOTE Make sure that both hot and cold water faucets are turned on or the Accuwash feature will not work properly Use the warmest water safe for fabric Follow garment label instructions HOT 130 F 54 C or above Whites and pastels Heavy and greasy soils WARM 90 t...

Страница 7: ...pants 3 shirts 4 pair jeans 1 coverall 1 overall Towels 10 bath towels 10 hand towels 14 wash cloths 1 bath mat Mixed Load 3 double sheets 4 pillowcases 8 T shirts 6 pair shorts 2 shirts 2 blouses 8 handkerchiefs Delicates 3 camisoles 1 quilted robe 4 slips 4 panties 2 bras 2 nighties 1 baby s dress SELECTINGACYCLEANDTIME This section describes the available wash cycles and will help you make the ...

Страница 8: ...cycle The Normal cycle features high speed agitation for cleaning cottons and linens High spin speeds shorten drying times Select 9 Regular 12 Regu lar Heavy or 15 Heavy minutes of wash time depending on whether your load is moderately or heavily soiled For lightly soiled cotton and linen fabrics use the 6 minute Light setting Super Wash Select the 18 minute Super Wash feature to wash heavily soil...

Страница 9: ...basket Wash and rinse water flow over the filter during agitation separating the lint from the water The lint spins out of the system during the spin part of the cycle If your washer drains into a tub remove any lint collected in the tub or strainer MAGIC CLEAN lint filter Basket interior MAGICCLEAN LINTFILTER UNDERSTANDINGNORMALWASHERSOUNDS During drain If water is drained quickly from your washe...

Страница 10: ...reates a continuous rollover action that pro vides a thorough cleaning of the wash load After agitation starts the Cycle Control knob turns clockwise until it points to an Off area and the cycle ends NOTE The washer pauses briefly throughout each cycle These pauses are normal for washer operation Sequence of cycles Fill Rinse Drain No agitation Spin Spray rinse Spin Off Fill Wash selected time Dra...

Страница 11: ...re it will not freeze Because some water may stay in the hoses freez ing can damage your washer If storing or moving your washer during freezing weather winterize it To winterize washer 1 Shut off both water faucets 2 Disconnect and drain water inlet hoses 3 Put 1 quart 1 L of R V type antifreeze in the basket 4 Run washer on a drain and spin setting see Drain and spin feature earlier in this sect...

Страница 12: ... Choose a cycle with a higher spin speed Cold rinses leave loads wetter than warm rinses This is normal Raise the drain hose It must be higher for proper operation Adjust drain hose for loose yet secure fit See Installation Instructions Do not seal off drain hose with tape The hose needs an air gap Redistribute load Level washer Reset rear leveling legs See Installation Instructions Tighten nuts S...

Страница 13: ... Upper part of agitator clicks during wash Power cord not plugged in Timer dial is not lined up Water inlet valve screens are plugged Water is turned off Hot and cold hoses are reversed Inlet hose is kinked Power cord not plugged in No power at plug Fuse blown or circuit breaker open Using an extension cord Timer dial is not lined up Timer knob not pulled out Washer at pause in Permanent Press cyc...

Страница 14: ...nload the washer as soon as it stops Unload the washer as soon as it stops Use the Permanent Press cycle or another cycle with low spin speeds to reduce wrinkling Loads should move freely during wash Wash smaller loads If safe for fabric use warm or hot wash water Use cold rinse water Reverse hoses Cause Improper sorting Overloading Paper or tissue in pockets Not enough detergent Detergent not dis...

Страница 15: ...leach before adding to the dispenser Carefully pour into the dispenser Wipe up bleach spills Sort dark clothes from whites and lights Use hot or warm washes if safe for fabric Hot water should be at least 130 F 54 C to clean heavy or greasy soils Use more detergent for washing heavy soils in cold or hard water Use more detergent when washing in hard water Cause Overloading Clothes wrapped around a...

Страница 16: ...ies and repair parts distributors Whirlpool service technicians are trained to fulfill the product warranty and provide after warranty service anywhere in the United States To locate the authorized Whirlpool service company in your area you can also look in your telephone directory Yellow Pages IFYOUNEEDREPLACEMENTPARTS If you need to order replacement parts we recom mend that you only use FSP fac...

Страница 17: ...cept 807 area code Outside the Ottawa area 1 800 807 6777 MANITOBA SASKATCHEWAN 1 800 665 1683 and 807 area code in ONTARIO QUEBEC Montreal except South Shore 1 800 361 3032 South Shore Montreal 1 800 361 0950 Quebec City 1 800 463 1523 Sherbrooke 1 800 567 6966 ATLANTIC PROVINCES 1 800 565 1598 FORFURTHERASSISTANCE If you need further assistance you can write to Inglis Limited with any questions ...

Страница 18: ...18 NOTES ...

Страница 19: ...6 DISPENSERS Liquid chlorine bleach 5 Liquid fabric softener 6 EXTRA RINSE 6 FEATURES PARTS 4 INLET HOSES 11 LINT FILTER 9 LOADING 7 OPERATING 5 10 TOPIC PAGE PARTS FEATURES 4 RINSE DRAIN AND SPIN 9 SAFETY 3 SERVICE 16 17 SOUNDS 9 STORAGE 11 TROUBLESHOOTING 12 15 WARRANTY 20 WASHER OPERATION Selecting a cycle and time 7 9 Selecting a load size 6 Selecting a temperature 6 Stopping restarting 7 Usin...

Страница 20: ...checking the Requesting Assistance or Service section WHIRLPOOL WILL NOT PAY FOR A Service calls to 1 Correct the installation of your washer 2 Instruct you how to use your washer 3 Replace house fuses or correct house wiring or plumbing B Repairs when your washer is used in other than normal single family household use C Pickup and delivery Your washer is designed to be repaired in the home D Dam...

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