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13

Troubleshooting

If you experience

Possible Causes

Solution

Washer not performing as expected (cont.)

Not cleaning or  

removing stains

Washer not loaded as recommended. Washer is less efficient at cleaning when load is tightly packed.

Load garments in loose heaps evenly around the basket wall. 

Load with dry items only.
Add only 1 or 2 additional garments after washer has started.

Adding detergent on top of load.

Add detergent, oxi products, and color-safe bleach to the  

bottom of the basket before adding the load items.

Using too much detergent.

The suds from too much detergent can keep washer from  

operating correctly. Always measure detergent and follow  

manufacturer’s directions based on load size and soil level.

Not using correct cycle for 

fabric type.

Use a higher soil level cycle option and warmer wash  

temperature to improve cleaning.
Use Heavy Duty cycle for tough cleaning. See the “Cycle Guide” 

to match your load with the best cycle.

Not using dispensers. 

Use dispensers to avoid chlorine bleach and fabric softener staining.
Load dispensers before starting a cycle. 
Do not add products directly onto load.

Not washing like colors together.

Wash like colors together and remove promptly after the cycle  

is complete to avoid dye transfer.

Incorrect dispenser  

operation

Clogged dispenser.

Use only liquid chlorine bleach in the bleach dispenser. Use only 

fabric softener in the fabric softener dispenser.

Fabric damage

Sharp items were in pockets during 

wash cycle.

Empty pockets, zip zippers, and snap or hook fasteners before 

washing to avoid snags and tears.

Strings and straps could have tangled. Tie all strings and straps before starting wash load.
Items may have been damaged  

before washing.

Mend rips and broken threads in seams before washing.

Fabric damage can occur if load is 

tightly packed.

Load garments in loose heaps evenly around the basket wall.  

Load with dry items only. Load below white plastic clothes 

guard.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.

Liquid chlorine bleach may have 

been added incorrectly.

Do not pour liquid chlorine bleach directly onto load. Wipe up 

bleach spills.
Undiluted bleach will damage fabrics. Do not use more than  

recommended by manufacturer.
Do not place load items on top of bleach dispenser when  

loading and unloading washer.

Garment care instructions may not 

have been followed.

Always read and follow garment manufacturer’s care label  

instructions. See the “Cycle Guide” to match your load with  

the best cycle.

Odors

Monthly maintenance not done as  

recommended.

See “Washer Care” in “Washer Maintenance.”
Unload washer as soon as cycle is complete.

Using too much detergent.

Be sure to measure correctly. Always follow the manufacturer’s 

directions.
See “Washer Care” section.

Lid Locked LED  

is flashing

The lid is not closed.

Close the lid and press START. The washer will not start or fill 

with the lid open.

A cycle was stopped or paused  

using the Start (Pause/Unlock)  

button.

The washer may still be spinning. The lid will not unlock until the 

basket has stopped spinning. This may take several minutes if 

washing large loads or heavy fabrics.

Single-dose laundry 

packet not dissolving

Adding laundry packet incorrectly.

Be sure laundry packet is added to washer basket before 

adding clothes. Do not add packet to dispenser. Follow the 

manufacturer’s instructions to avoid damage to your garments.

Before calling for service on your washer, please try the solutions suggested in this section.

Содержание CAE2745FQ0

Страница 1: ...ASSISTANCE OR SERVICE Back Cover Table des matières SÉCURITÉ DE LA LAVEUSE 15 TABLEAU DE COMMANDE ET CARACTÉRISTIQUES 17 GUIDE DE PROGRAMMES 18 UTILISATION DE LA LAVEUSE 19 ENTRETIEN DE LA LAVEUSE 22 DÉPANNAGE 24 GARANTIE 29 ASSISTANCE OU SERVICE Couverture arrière Laveuse à chargement par le dessus À haute efficacité Guide d utilisation et d entretien Para una versión de estas instrucciones en es...

Страница 2: ...2 Washer Safety ...

Страница 3: ...d serial number plate For future reference please record the numbers below Model Number ___________________________________________ Serial Number ___________________________________________ Key Code Number _______________________________________ ...

Страница 4: ...ain a minimum temperature START BUTTON Press to start the selected cycle To unlock the lid during Final Spin press and hold for 3 seconds to pause the cycle Press and hold for 10 seconds to cancel a cycle NOTE The lid will unlock once the basket stops spinning 1 2 3 CYCLE STATUS LIGHTS INDICATOR The Cycle Status lights show the progress of a cycle At each stage of the process you may notice sounds...

Страница 5: ... on the care label Place small items in mesh garment bags before washing This cycle features a deep bath rinse Large items such as sheets sleeping bags small comforters jackets small washable rugs Bulky Hot Warm Cool Cold Tap Cold High Use this cycle to wash large items such as jackets and small comforters The washer will fill with enough water to wet down the load before the Wash portion of the c...

Страница 6: ...nthetics knits and corduroy fabrics will pick up lint from towels rugs and chenille fabrics For best performance heavier Items like jeans towels and blankets should be placed in first so they are at the bottom of the mixed load NOTE Always read and follow fabric care label instructions to avoid damage to your garments 1 Sort and prepare your laundry IMPORTANT Add a measured of amount of detergent ...

Страница 7: ... and add the measured recommended amount of liquid fabric softener Do not use more than the recommended amount Close lid Load garments in loose heaps evenly around basket wall For best results do not pack the load tightly Do not wrap large items such as sheets around the agitator load them in loose piles around the sides of the basket Try mixing different sized items to reduce tangling IMPORTANT D...

Страница 8: ...aps Temperature Suggested Fabrics Hot Some cold water is added to save energy This will be cooler than your hot water heater setting Whites and pastels Durable garments Heavy soils Warm Some cold water will be added so this will be cooler than what your previous washer provided Bright colors Moderate to light soils Cool Warm water may be added to assist in soil removal and to help dissolve deterge...

Страница 9: ...te at which soils and detergent may otherwise accumulate in your washer Cleaning the Inside of the Washer To keep your washer odor free follow the usage instructions provided above and use this recommended cleaning procedure Recommended Cycle for Cleaning the Washer For optimal cleaning use chlorine bleach a Open the washer lid and remove any clothing or items b Add 1 cup 236 mL of liquid chlorine...

Страница 10: ...sket wall Adding wet items to washer or adding more water to basket could unbalance washer Wash smaller loads to reduce imbalance Do not tightly pack Avoid washing single items Use Heavy Duty cycle for oversized non absorbent items such as comforters or poly filled jackets See Cycle Guide and Using Your Washer in this Use and Care Guide Noises Clicking or metallic noises Objects caught in washer d...

Страница 11: ...d cold water faucets must be turned on Check that inlet valve screens have not become clogged Check for any kinks in inlet hoses which can restrict water flow Before calling for service on your washer please try the solutions suggested in this section Check proper electrical supply Plug power cord into a grounded 3 prong outlet Do not use an extension cord Ensure there is power to outlet and that ...

Страница 12: ...in This is normal Incorrect or wrong wash or rinse temperatures Check for proper water supply Make sure hot and cold inlet hoses are not reversed Both hoses must be attached to both washer and faucet and have both hot and cold water flowing to inlet valve Check that inlet valve screens are not clogged Remove any kinks in hoses Energy saving controlled wash temperatures This washer uses cooler wash...

Страница 13: ...wash load Items may have been damaged before washing Mend rips and broken threads in seams before washing Fabric damage can occur if load is tightly packed Load garments in loose heaps evenly around the basket wall Load with dry items only Load below white plastic clothes guard Use cycle designed for the fabrics being washed Add only 1 or 2 additional garments after washer has started Liquid chlor...

Страница 14: ...or furnished with the product Whirlpool will pay for factory specified replacement parts to correct defects in materials or workmanship that existed when this commercial appliance was purchased YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN Whirlpool recommends that you use an in network service provider to diagnose and repair your Commercial ...

Страница 15: ...Notes ...

Страница 16: ...s and Canada Assistance ou Service Avant de faire un appel pour obtenir de l assistance ou un entretient vérifier la section Dépannage ou consulter www whirlpool com help Cette vérification peut vous faire économiser le coût d une visite de réparation Si vous avez encore besoin d aide suivre les instructions ci dessous Lors d un appel garder à portée de main la date d achat et les numéros de modèl...

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