TROUBLESHOOTING GUIDE (INDUCTION ZONE)
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Before contacting After-sales Service:
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read and follow the instructions given in the section “Operating instructions”.
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Connect the hob to the electricity supply and check that the supply has not been shut off.
•
Clean the hob and dry it thoroughly.
•
If, when the hob is switched on, alphanumeric codes appear on the display, consult the following table for
instructions.
AFTER-SALES SERVICE
Before contacting After-sales Service:
•
Try to solve the problem (see “Troubleshooting guide (induction zone)”).
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Switch the appliance off, wait 30 seconds then switch it on again. to see if the fault persists.
If after the above checks the fault persists, contact the nearest After-sales Service.
Always provide:
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a brief description of the fault;
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the exact type and model;
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the service number (number after the word Service on the rating plate. “See figure in the next page”) is located on
the underside of the cooktop or on the warranty booklet;
•
your complete address and phone number.
If any repairs are required, please contact an authorized After-sales Service as indicated in the warranty.
Spare parts available for 10 years.
RATING PLATE
ERROR CODE
DESCRIPTION
POSSIBLE CAUSES
REMEDY
The hob switches off and after
30 seconds emits an acoustic
signal every 4 seconds
Continuous pressure on
control panel area
Water or utensils on control panel
Clean the control panel
C81, C82
The control panel switches
off because of excessively
high temperatures
The internal temperature of
electronic parts is too high
Wait for the hob to cool down
before using it again
F42 or F43
The connection voltage is
wrong
The sensor detects a discrepancy
between the appliance voltage and
that of the mains supply
Disconnect the hob from the
mains and check the electrical
connection
F12, F21, F25, F36, F37, F40,
F47, F56, F58, F60
Call the After-Sales Service and specify the error code
MODEL
SERVICE NUMBER
Energy saving tips
For optimum results, observe the following advice:
•
Use pots and pans whose bottom diameter is equal to that of the cooking zone.
•
Only use flat-bottomed pots and pans.
•
If possible, keep pot lids on when cooking.
•
Cook vegetables, potatoes, etc. with little water in order to cut down cooking time.
•
Use a pressure cooker to to save even more energy and time.
•
Make sure you place the pot or pan in the centre of the cooking zone outlined on the hob.
SAFEGUARDING THE ENVIRONMENt
Packaging
The packaging material is 100% recyclable and marked with the recycling symbol
Electrical Appliances.
This appliance is marked in compliance with European Directive 2012/19/EU on Waste Electrical and Electronic
Equipment (WEEE).
By ensuring that this appliance is scrapped suitably, you can help prevent potentially damaging consequences for the
environment and health.
•
The symbol
on the appliance, or on documentation enclosed with the appliance, indicates that this product must
not be treated as household waste, but must be delivered to the nearest collection centre for the recycling of electrical
and electronic appliances. Disposal must be carried out in accordance with local environmental regulations for waste
disposal. For further information on the treatment, recovery and recycling of this appliance, contact your competent
local authority, the collection service for household waste.
Declaration of Conformity
•
The appliances are designed solely for use as cooking appliances. Any other use (e.g. for room heating) is considered
as improper use and potentially dangerous.
•
The appliances are designed, built and sold in compliance with:
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safety objectives of the “Low Voltage” Directive 2006/95/EC (which replaces 73/23/EEC and subsequent
amendments);
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Protection requirements of EMC Directive 2004/108/EC “Electromagnetic compatibility”;
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safety requirements of “Gas” Directive 2009/142/EC (ex: EEC 90/396).
•
This appliance meets the eco design requirements of European regulation N. 66/2014 in conformity to the European
standards EN 30-2-1 and EN 60350-2.
REFERENCE TO LOCAL REGULATIONS
Ensure that the installation and gas connections are performed by a qualified technician, following the manufacturer's
instructions and in compliance with current local safety regulations.
USER ADVICE
Manufacturer:
Whirlpool Europe S.r.l. - Socio Unico
Viale G. Borghi, 27
21025 Comerio (VA)
ITALY
Tel: (+39) 0332 758 369
Fax: (+39) 0332 759 063
Website: http://www.whirlpool.eu
