23
Touch screen does not take command, or takes wrong
command
■
Try using fingertip or fingernail. See “Display/Touch Screen”
section.
Oven door looks wavy
■
This is normal and will not affect performance.
Turntable will not operate
■
Is the turntable properly in place?
Make sure turntable is correct side up and is sitting securely
on the turntable support. See “Turntable” section.
■
Is the turntable support operating properly?
Remove turntable. Remove and replace turntable support.
Replace turntable. Put in 1 cup (250 mL) of water, then restart
oven. If it still is not working, contact a Sears trained repair
specialist. See back cover. Do not operate the oven without
turntable and turntable support working properly.
Turntable rotates in both directions
■
This is normal and depends on motor rotation at beginning of
cycle.
Display shows messages
■
Is the display showing an “Oven Status” screen, with a
letter/number code and instruction to inform Sears?
The oven has detected an internal problem. It has run a self-
checking program and displayed the error. Contact a Sears
trained repair specialist. See back cover.
Display shows time countdown, but oven is not
operating
■
Is the Kitchen Timer in use?
See “Kitchen Timer” section.
■
Is the Learning Mode in use?
See “Learning Mode” section.
Tones are not sounding
■
Are tones turned off?
See “Tones” section.
Steam is coming from the vent grille
■
Some steam is normal.
Fan running slower than usual
■
Has the oven been stored in a cold area?
The fan will run slower until the oven warms up to normal
room temperature.
Cooking times seem too long
■
Is the cooking power set properly?
See “Cooking Power” section.
■
Are large amounts of food being heated?
Larger amounts of food need longer cooking times.
■
Is the incoming voltage less than specified in the
“Microwave Oven Safety” section?
Have a qualified electrician check the electrical system in the
home.
Quartz bulb does not appear to be on
■
This is not unusual. See “Grill Element” section.
■
Is the element still working properly?
Place 2 slices of bread on the circular grill rack, place the rack
on the turntable and close the door. Program the oven using
manual or custom grill – without microwaves – for 4 minutes
(see “Grill” section). The bread should toast dark brown. If the
bread does not toast, contact a Sears trained repair
specialist. See back cover.
Radio, TV or cordless phone interference
■
Is the oven plugged into the same outlet?
Try a different outlet.
■
Is the radio or TV receiver near the oven?
Move the receiver away from the oven, or adjust the radio or
TV antenna.
■
Are the oven door and sealing surfaces clean?
Make sure these areas are clean.
■
Is the cordless phone frequency 2.4 GHz?
Some 2.4 GHz-based cordless phones and home wireless
networks may experience static or noise while the oven is on.
Use a corded phone, a different frequency cordless phone or
avoid using these items during oven operation.
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