WARNING: DO NOT
unscrew the rear section as interference with the internal
electrics will render the pump unfit for use - this is a non-serviceable part of the pump.
NOTE:
Winterizing - Fully drain system
Whale® cannot guarantee warranty if the system is not fully drained for winterizing
For installation or service advice please contact Whale® customer support:
UK Tel: +44 (0)28 9127 0531
USA Tel: 1 802 367 1091
UK Fax: +44 (0)28 9146 6421
USA Fax: 1 802 367 1095
UK Email: [email protected]
Email USA: [email protected]
Trade marks - Whale® and Gulper ® are registered trademarks to Munster Simms
Engineering limited (also trading as Whale® Water Systems)
Whale® Gulper® IC products are protected by the following patent applications:
P92580GB00
P92043GB00
Failure to
prime - Motor
operates, but
no pump
discharge
Debris under flap valves
/ not seated properly
Turn off electrics and disconnect plumbing
check valves for blockages and remove
debris (See section 14)
Air leak in intake line
Check hose connections are airtight. Open
pump head and check valves and
diaphragm (see section 14)
Punctured pump
diaphragm
Replace the damaged part using service kit
- Part number AK2050
Restricted intake or
discharge line
Check all hose connections are airtight,
free from blockages, and hose has not
collapsed/kinked.
Pump fails to
turn off when
required
Strainer IC bilge strainer,
not working
Check Strainer IC is operating properly
(see section 13).
Defective/ debris on
grey waste float switch
Clear debris/ replace float switch.
Insufficient voltage to
the pump
Check power supply to pump.
Override switch activated
Turn off override switch
Low flow
Air leak at pump intake
Check the hose connections are airtight.
Debris inside pump and
plumbing
Turn off electrics and disconnect plumbing,
check for blockages and remove (See
section 14)
Punctured pump
diaphragm
Replace the damaged part using service
kit- Part number AK2050
Defective electronic
control
Replace pump. If within specified warranty
period contact Whale (see contact details)
17. WINTERIZING
18. SERVICE SUPPORT DETAILS
19. PATENTS AND TRADEMARKS
