background image

 

TROUBLESHOOTING 

 

When you detect an abnormal condition on your device, you may try to resolve the issue 
as per the descriptions specified. 

 

TROUBLE 

POSSIBLE CAUSES 

SOLUTION 

 

Does not open 

The battery may be exhausted 

Charge the product. 

The  button  may  not  have  been 

pressed  long  enough 

Press long to the button i.e. more than 3 seconds. 

 

Does not connect to 
the smart phone 

May not be in pairing mode 

The product stays in pairing mode for 120 seconds 

when first turned on. A connection is required 

within the specified time. 

 

The phone ID may not be visible 

Select your phone

s visibility from the setting menu. 

 

 

 

Can not detect 
obstacle 

Ultrasonic feature may be off 

See the Ultrasonic Activation / Deactivation 

section in the Touch Panel title in the manual. 

It may not be in the right grip 

Look at the title of Holding Your WeWALK 

in the manual. 

Some surface types 

may be unstable 

See the FAQ in the manual. 

 

 

It’

s not charging 

The adapter may not have a 

plug installed 

Make sure the plug is plugged into a power source. 

There may not be electricity 

at the plug 

Make sure there is electricity at the plug. 

The device does not 
respond to any commands 

The device

s software may 

be locked. 

Switch off and on again with the On / Off button. 

 

PRODUCT SPECIFICATIONS 

  

HARDWARE  SPECIFICATIONS 

 

 

Flash Memory 

16Mbit 

Ultrasonic Sensor 

16mm  open  enclosure,  40kHz,  directivity 55° 

Touchpad 

Multi-touch  custom  module 

Vibration  Motors 

Left and Right vibrating buttons 

Battery 

1000mAh Li-ion with on package protection circuit 

Battery  Charger 

Battery Charger 

Speaker 

Class D power amp 0.5W smartphone speaker 

Microphone 

MEMS digital microphone 

 

Gyro, Compass 

3Axis Gyro 

3Axis  Accelerometer 
3  Axis  Magnetic  Compass 

Connectivity 

Wireless 

Содержание SMARTCANE

Страница 1: ...USER MANUAL ...

Страница 2: ...WeW LK ...

Страница 3: ...SMARTCANE 6 WALKING WITH WEWALK 6 FREQUENTLY ASKED QUESTIONS 8 SAFETY INFORMATION 10 GENERAL SAFETY 10 OPERATIONAL SAFETY 10 BATTERY SAFETY 11 MAINTENANCE 11 POINTS TO BE CONSIDERED DURING TRANSPORT 12 LIABILITY LIMITATION 12 INTENDED USE 12 COUNTRY RESTRICTIONS 13 TROUBLESHOOTING 13 PRODUCT SPECIFICATIONS 14 HARDWARE SPECIFICATIONS 14 ELECTRICAL VALUES 14 OTHER SPECIFICATIONS 15 ENVIRONMENTAL CON...

Страница 4: ...level suchaslow hanging tree branches and light poles with its onboard ultrasonic sensor warning you through vibrations 2 NAVIGATE ANYWHERE Get accessible turn by turn guidance and multimodal navigation that allows you to choose from various route options such as walking pu 3 E XPLORE AROUNDYOU Quickly locate save and navigate to new places around you 4 ACCESS PUBLIC TRANSPORTATION INFORMATION Lea...

Страница 5: ...SOFTHEWeWALKSMARTCANE 1 Wrist strap hole 2 Soft touch grip 3 Tactile buttons 4 Touchpad 5 Ultrasonic sensor 6 Front LED 7 White cane adaptor 8 Cane west 9 Micro USB input 10 Microphone 11 Power button 12 Speaker ...

Страница 6: ... WeWALK has a speaker and microphone for audio feedback and voice commands POWER BUTTON Use the power button to turn the WeWALK on or off TOUCHPAD The touchpad works by sensing your finger movements and pressure The touchpad is used to control the connected WeWALK smartphone app Usage with gloves is not recommended as this may decrease the performance of the touchpad More information on gestures c...

Страница 7: ...of them to benefit from all features 6 SIGN UP IN THE APP We will use the information you provide to learn your preferences for WeWALK smartcane and to keep you updated on the latest improvements This is optional and none of your data will be shared with any other parties 7 SWITCH ON WEWALK To switch your WeWALK on or off press the power button and hold it down until the cane vibrates and plays th...

Страница 8: ... steps or tactile paving Before you start using WeWALK experiment with the various obstacle detection range options to find out the limits and capabilities of the product Choose the length of the white cane according to your height WeWALK is designed to detect the obstacles between your head and waist level so the obstacles in this range should be detected at a distance of at least 1 meter before ...

Страница 9: ... Is WeWALK suitable for use in rainy weather Heavy or torrential rain will stop your WeWALK from working properly and should be avoided Prolonged orrepeated exposure to water orheavyrain must be prevented asit may cause permanent water damage to your WeWALK If you are out with your WeWALK and are caught in heavy rain you should immediately switch the cane off and cover it to protect it from heavy ...

Страница 10: ...y low or high temperatures as this reduces the lifespan of its electronic components Handle your smartcane with care and do not throw it around or shake it aggressively otherwise internal circuit boards may be damaged Turn the device off before cleaning and use a damp and anti static cloth Do not use chemical agents such as detergents Do not attempt to modify or disassemble your product If the int...

Страница 11: ... according to the height of the user The length of the cane should be at least the same as chestlevel or higher Take care when unpacking as the folded sections of the white cane are held together under tension by an elastic bungee in a similar manner to a traditional white cane and they will snap together when unfolded In order to avoid malfunctions use only recommended accessories A round shaped ...

Страница 12: ...s damaged If the performance of the product has changed or needs to be repaired If the product does not operate properly as described in the operating instructions If a liquid was spilled on the product or when objects have fallen into the product If the product has been exposed to rain or water If an unexpected mechanical noise is coming from the product FORESEEABLE MISUSE Usage except intended u...

Страница 13: ...ne as a legacy white cane Thus the design still has the regular legacy white cane functionality The device contains navigation functionality not only with its built in compass but also with its special interactive navigation software for visually impaired people on mobile devices which wirelessly connect with the WeWALK smartcane Compass calibration should be done prior to using the navigation fun...

Страница 14: ...al It may not be in the right grip Look at the title of Holding Your WeWALK in the manual Some surface types may be unstable See the FAQ in the manual It s not charging The adapter may not have a plug installed Make sure the plug is plugged into a power source Theremay not be electricity at the plug Make sure there is electricity at the plug Thedevicedoesnot respond to any commands The device s so...

Страница 15: ...m Weight 280 gr without power supply Dimensions WidthxLength xHeight 25 mm x 289 mm x 44 mm Obstacle detection distance 80cm 170cm Resolution 5 cm ENVIRONMENTAL CONDITION For operation Ambient temperature range 10oCto 40oC Relative humidity range 30 to 75 Atmospheric pressurerange 70 kPa to 106 kPa Fortransportandstorage Ambient temperature range 40oC to 70oC Relative humidity range 10to 100 Atmos...

Страница 16: ... including interference that may cause undesired operation FCC RF Radiation Exposure Statement 1 This Transmitter must not be co located or operating in conjunction with any other antenna or transmitter 2 This equipment complies with RF radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 5mm between the radi...

Страница 17: ... any other necessary repair costs will be covered by the seller 5 If any of the following conditions occur within the warranty period the customer can exercise their right to a refund or replacement under warranty a More than 1 failure within the warranty period b Exceeding the maximum time required for its repair c If it is determined by the authorized service station seller manufacturer or impor...

Страница 18: ...LK experts and standard repair fee will be charged 5 The responsibility of delivering the Warranty Certificate to the consumer by completing the responsibility belongs to the authorized dealers agents or representative offices where the consumer purchases the goods Warranty Certificate purchased It must include the date and number of the invoice for the good and the serial number CUSTOMER S OPTION...

Страница 19: ...ANTY MANUFACTURER FIRM Vestel Komünikasyon Sanayi Ve Ticaret A Ş Ege Serbest Bölgesi 35410 İzmir Türkiye WeWALKTeknolojiA Ş MaslakAOS55 sok42Maslaksit İçKapıno 565Sarıyerİstanbul support wewalk io SELLER S COMPANY NAME ADDRESS MOBILE PHONE NUMBER E MAIL INVOICE DATE INVOICE NAME SIGNATURE USER NAME AND SURNAME ADDRESS MOBILE PHONE NUMBER ...

Страница 20: ...TURER FIRM Vestel Komünikasyon Sanayi Ve TicaretA Ş EgeSerbest Bölgesi 35410İzmir Türkiye FCC ID 2AX7TSCN1 WeWALK Teknoloji A Ş Maslak AOS 55 sok 42 Maslak sit İçKapı no 565 Sarıyer İstanbul support wewalk io ...

Отзывы: