TROUBLESHOOTING
Concern
Potential Cause
Common Solution
Dispenser (Ice & Water)
Dispenser (Ice &
water) not
dispensing water.
• Water filter not seated properly.
• Water filter is clogged.
• Household water line valve is not open.
• Remove and reinstall the water filter. Be sure to
rotate it to the right until it stops and the grip end is
vertical.
• Replace filter cartridge. Be sure to rotate it to the
right until it stops and the grip end is vertical.
• Open household water line valve. See CONCERN
column AUTOMATIC ICE MAKER.
Water not cold
enough.
• As warmer tap water goes through the
filter and enters the water supply
system, the chilled water is pushed
through to the dispenser. Once the
chilled water is used up, it will take
several hours to bring the freshly
replaced water to a cooler temperature.
• Add ice to cup or container before dispensing water.
Water has an odd
taste and/or odor.
• Water has not been dispensed for an
extended period of time.
• Unit not properly connected to cold
water line.
• Draw and discard 10-12 glasses of water to freshen
the supply.
• Connect unit to cold water line that supplies water
to the kitchen faucet.
Opening/Closing Of Doors/Drawer
Door(s) will not
close.
• Door was closed too hard, causing
other door to open slightly.
• Refrigerator is not level. It rocks on the
floor when moved slightly.
• Refrigerator is touching a wall or
cabinet.
• Check gasket and cabinet interface for
any obstructions.
• Close both doors gently.
• Ensure floor is level and solid, and can adequately
support the refrigerator. Contact a carpenter to
correct a sagging or sloping floor.
• Ensure floor is level and solid, and can adequately
support the refrigerator. Contact a carpenter to
correct a sagging or sloping floor.
• Clean the refrigerator door gaskets and interface
with warm, soapy water to remove any grease, dirt
and grime from the surface. Wipe clean with a dry
cloth. Inspect the gasket to make sure it is
thoroughly clean.
Drawers are difficult
to move.
• Food is touching shelf on top of drawer.
• Track that drawers slide on is dirty.
• Remove top layer of items in drawer.
• Ensure drawer is properly installed on track.
• Clean drawer, rollers, and track. See Care & Cleaning.
Running of Refrigerator
Compressor does
not run.
• Refrigerator is in defrost cycle.
• Plug at electrical outlet is disconnected.
• House fuse blown or tripped circuit
breaker.
• Power outage.
• This is normal for a fully automatic defrost
refrigerator. The defrost cycle occurs periodically,
lasting about 30 minutes.
• Ensure plug is tightly pushed into outlet.
•
Check/replace fuse with a 15 amp time-delay fuse.
Reset circuit breaker.
• Check house lights. Call local electric company.
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Содержание WQE6870
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