
18 | Westinghouse Outdoor Power Equipment
TROUBLESHOOTING
TROUBLESHOOTING
TROUBLESHOOTING
Problem
Possible Cause
Solution
Air conditioner not oper-
ating
Power failure
Wait after power recovery.
Loose plug
Reinsert the plug.
Air switch is tripped or fuse is burnt
Have unit serviced to replace air switch or fuse.
Is there malfunction for the circuit?
Have unit serviced to replace circuit.
Unit is restarted too quickly after stopping
Wait for 3 minutes, and then turn on the unit again.
Evaporator needs to be defrosted (observe it by
pulling out the filter)
Normal phenomenon. Air conditioner is defrosting. After de-
frosting is finished, it will resume operation.
Poor cooling (heating)
Is an extension cord being used? (Can cause low
input power.)
Move unit closer to power source, or use a shorter, heavier
gauge extension cord.
Air filter is too dirty
Clean the air filter.
Set temperature is too low/high
Adjust the temperature.
A door or window is open.
Close door and window.
Air conditioner can’t receive
signal from remote control
or remote control is not
sensible
The unit is interfered with seriously (such as static
pressure, unstable voltage)
Unplug the unit wait three (3) minutes, plug in again, and
then turn on the unit.
Remote control is not within receiving range.
The receiving range of remote control is 8 meters. Do not
exceed this range.
The receiver on the air conditioner is blocked.
Remove the obstacles.
Sensitivity of the remote control is low
Check the batteries of remote control. If the power is low,
replace the batteries.
There is a fluorescent lamp in the room.
Move the remote control close to air conditioner.
Turn off the fluorescent lamp and try it again.
The unit is making a crack-
ling sound.
Unit was recently turned off/on.
Heat expansion or shrinkage due to change of temperature.
Abnormal sound during
operation
Interference from radio, thunderstorm, or other elec-
trical activity.
Disconnect power, wait 3 minutes, then reconnect and turn
on the unit again.
Unpleasant odor in the
room
There is some odor source nearby (cigarettes, dirty
rug, etc.)
Eliminate the source of the odor.
Clean the filter.
No air blowing from air con-
ditioner
Air outlet or air inlet is blocked
Eliminate the obstacles.
Set temperature can’t be
adjusted.
The required temperature exceeds the temperature
setting range.
Temperature setting range: 61°F(16°C) 86°F(30°C).
You can heard water-flow
-
ing sound
The unit was just turned on or turned off.
Sound of refrigerant inside the air conditioner, which is nor-
mal.