© 2017 RVM Australia Pty Ltd. All Rights Reserved
9
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
If the skillet fails to operate:
1.
Make sure the skillet is plugged in correctly and securely, and that the temperature
probe is not on “OFF” setting. If it is not, remove the plug from the outlet, wait 10
seconds and plug it back in securely.
2. Check for a blown or tripped circuit breaker in your home. If these seem to be
working correctly, test another appliance in the same outlet to ensure the outlet
is working correctly.
IF NONE OF THE ABOVE SOLVES THE PROBLEM, DO NOT TRY TO ADJUST OR
REPAIR THE SKILLET YOURSELF.
CUSTOMER SERVICE
In the event you believe your skillet to be defective, please return it along with your
sales receipt to the place of purchase for resolution.
For any enquiries, please call our service center on: Tel: 1300 883 109
Mon-Fri 8:00am – 5:00pm WST
TROUBLESHOOTING
Troubleshoot your problem by using the chart below. If the skillet still does not
operate correctly, it may be defective.
Skillet does
not turn on.
TROUBLE
Skillet is not
plugged in.
POSSIBLE CAUSE
Check that skillet is
plugged into a working
power outlet and turned on.
Skillet does
not heat up.
Temperature control
probe is 'OFF'.
Set the temperature control
probe to the desired
temperature setting by
rotating the knob.
POSSIBLE REMEDY