If the temperature in the
refrigerator is too warm
• Check that the refrigerator has enough clearance at the sides, back and
top.
Refer to the installation instructions on page 6.
• Refer to ‘Controlling the temperature’ on pages 9.
• You may have kept the door open too long or too frequently.
• Food containers or packaging may be holding a door open.
If the temperature in the
refrigerator is too cold
• Refer to ‘Controlling the temperature’ on page 9.
• Increase the temperature to avoid high energy consumption.
If heavy frosting occurs in
the freezer
Make sure you fully close the freezer and fridge doors. If the doors are left
open, a heavy frost will coat the inside of the freezer. If a frost develops,
remove it and take care to properly close the doors.
If water drips on the floor
The defrost water tray, (located at the back or underneath of the cabinet)
may not be properly positioned, or the drain tube may not be properly
positioned to direct water into this tray. You may need to pull the
refrigerator away from the wall to check the tray and tube.
Fridge does not exit holiday
mode
Turn refrigerator off at the power point. Leave off for three (3) minutes for
the memory to clear, then turn back on.
If the doors will not close
• Check whether the top of the refrigerator is tilted back 10-15mm to allow
the doors to self close.
• Check whether something is holding the door open.
It is normal for the french doors to momentarily open and re-close when the
food storage compartment door is closed. If the french doors stay open, the
refrigerator needs to be tilted backwards a little further. If you call a service
person to solve this problem you will be charged for the cost of the service
call, this is not a warranty fault.
Check bins are positioned correctly on rails after cleaning.
When temperature is hot/
warm on the outside and
rear side of the refrigerator
In normal operation, the refrigerator transfers heat from inside to outside
of the cabinet. It is normal for the side and rear of the refrigerator to feel
warm/hot while operating. This will be more noticeable during start up and
hot ambient conditions.
If you still require service
If you have a problem, and the problem persists after you have made the checks mentioned above, contact your
nearest Electrolux approved Service Centre or the dealer you bought the refrigerator from. Be ready to quote the
model number, 9-digit PNC and 8-digit serial number, which is stated on the label inside the refrigerator compartment.
TROUBLESHOOTING
15
TROUBLESHOOTING
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