Warranty policy
11.
Should your warranty claim be rejected, the ordered spare parts will be charged
to you at their usual purchase conditions. Invoicing also occurs if no warranty
claim has been received by Westermann Customer Service within 4 weeks. If a
Westermann spare part for warranty repairs is not available at short notice
(within 2 working days) and you use an original Westermann spare part from
your stock to repair the damage, a free replacement delivery will be made by us
when available or deliverable by Westermann customer service. If a
replacement part is no longer available, the purchase price paid by you will be
refunded.
12.
The defective parts or machines are to be sent the Westermann factory
in Meppen. Upon acceptance of the warranty, the freight charges will be
reimbursed.
13.
The warranty claim must be submitted to Westermann customer service no
later than 5 working days after the repair has been completed, in order to
ensure fast processing. Warranty claims received 3 months after the repair
cannot be processed.
14.
All previous warranty policies as well as the conditions in the General
Terms and Conditions and point 7 hereby become invalid.
Westermann GmbH & Co. KG
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After each use, connect the WR 870 Battery to the charger