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P
RODUCT
W
ARRANTY
Appliance 1 Year Limited Warranty
Focus Electrics, LLC (“the company”) warrants this appliance from failures in the material and workmanship for one (1)
year from the date of original purchase with proof of purchase, provided the appliance is operated and maintained in
conformity with the provided Instruction Manual. Any failed part of the appliance will be repaired or replaced without
charge at the company’s discretion. This warranty applies to indoor household use only.
This warranty does not cover any damage, including discoloration, to any non-stick surface of the appliance. This
warranty is null and void, as determined solely by the company if the appliance is damaged through accident, misuse,
abuse, negligence, scratching, or if the appliance is altered in any way.
THIS WARRANTY IS IN LIEU OF ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE, OR OTHERWISE, WHICH ARE HEREBY EXCLUDED.
IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT,
INCIDENTAL, FORSEEABLE, CONSEQUENTIAL, OR SPECIAL, ARISING OUT OF OR IN CONNECTION WITH THIS
APPLIANCE.
If you think the appliance has failed or requires service within its warranty period, please contact the Customer Service
Department at (866) 290-1851, or e-mail us at [email protected]. A receipt proving the original purchase date
will be required for all warranty claims, hand written receipts are not accepted. You may also be required to return the
appliance for inspection and evaluation. Return shipping costs are not refundable. The company is not responsible for
returns lost in transit.
Valid only in USA and Canada
R
EPLACEMENT PARTS
Replacement parts, if available, may be ordered directly from the company several ways. Order online at
www.focuselectrics.com, e-mail [email protected], over the phone by calling (866)290-1851, or by writing to:
Focus Electrics, LLC
Attn: Customer Service
P. O. Box 2780
West Bend, WI 53095
To order with a check or money order, please first contact Customer Service for an order total. Mail your payment along
with a letter stating the model or catalog number of your appliance, which can be found on the bottom or back of the unit,
a description of the part or parts you are ordering, and the quantity you would like. Your check should be made payable
to Focus Electrics, LLC.
Your state/province’s sales tax and a shipping fee will be added to your total charge. Please allow two weeks for
processing and delivery.
This manual contains important and helpful information regarding the safe use and care of your new product. For future
reference, attach dated sales receipt for warranty proof of purchase and record the following information:
Date purchased or received as gift: _______________________________________________
Where purchased and price, if known: _____________________________________________
Item number and Date Code (shown bottom/back of product):___________________________
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L5835B 10/11 West Bend
®
, a Brand of Focus Electrics, LLC
.
Printed in China
