Werock Rocktab L110, Руководство пользователя, Страница: 46 / 55

Rocktab L110 User Manual
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Before calling, please have the following information ready:
- Product serial number
- Connected periphery
- Complete problem description
- The exact wording of error messages
In addition, free technical support from our service staff and developers is available every working day. We
are always ready to provide you with assistance for application requirements or specific information on the
operation of our products. So please do not hesitate to call us or send us an e-mail.
Helpful Resources
General overview page of the WEROCK support: https://www.werocktools.com/support/
Knowledge database with numerous other cross-product information: https://www.werocktools.com/docs/
Online portal for technical support and repair requests: https://www.werocktools.com/technical-support/
Download drivers, software, manuals and other product-related files:
https://www.werocktools.com/support/drivers-manuals/
Service adress
WEROCK Technologies GmbH
Kallhardtstr. 20
75173 Pforzheim
Deutschland
Tel.: +49-7231-4709405-13
Mail EMEA Region: contact.emea@werocktools.com
Mail andere Regionen: contact@werocktools.com
www.werocktools.com
Troubleshooting
Basic troubleshooting
The removable battery does not charge

Make sure the AC adapter is properly connected and the removable battery is properly inserted.
Nothing is displayed on the screen

The tablet may be in sleep mode. Press the power button to wake up the display.

The brightness may be set too low. Increase the brightness.
The screen suddenly goes black and the power indicator goes off

Make sure that the power adapter is properly connected.

If the device is running on battery power, the battery may be dead. Charge the battery.
The quality of the wireless LAN signal is poor

The tablet may be out of range. Move the tablet closer to the access point or another wireless LAN
device that is connected to it.