TROUBLESHOOTING
10
M228 2M-306916 OpM H-2412 Instant-On Dual Pilot Gas Hotplate
SYMPTOM
POSSIBLE CAUSE
SUGGESTED REMEDY
Pilot will not light
Gas supply off
Check main / unit gas valves
Air in lines
Turn gas valve on. Attempt to light pilot every
15 sec.
Pilot valve not on
Turn pilot valve on / adjust
Pilot burner holes are plugged
Clean pilot burner
Front or rear burner won’t light
Actuator not depressed
Burner should light only when a pot or pan
depresses actuator. Be sure actuator is properly
assembled to arm
Pilot flame not lit
Turn off gas — allow unit to vent for 5 minutes.
Turn gas back on and light both pilots
Control not on
Turn temperature control to HI, Set to desired
setting when lit
Water in burner
Remove burner and dry thoroughly
Damaged temperature control valve, burner, actuator
valve or other internal component
Contact Authorized Wells Service Agency for
repairs
Burner not hot enough
Control valve not set
Adjust for desired temperature
Shutter or nozzle out of adjustment
Contact qualified technician for adjustment
Damaged temperature control valve, burner actuator
or other internal component
Contact Authorized Wells Service Agency for
repairs
NOTE:
There are no user serviceable components in the burner assemblies or in the control valves. In all cases of
damage or malfunction, contact your Authorized Wells Service Agency for repairs.
