Document P/N:
2A44778_SVC_MNL
Release Date:
07/29/2019
Revision: 1.0
24 of 23
7
Information stream out not
functioning.
1)
Incorrect
IP
address on
client’s
software.
2)
Incorrect
Port
on
client’s
software.
3)
Bad
Ethernet
cable
between
ARC
system
and
client’s
hardware.
4)
If
issue
is
still
unresolved,
contact
your
Weir
ARC
representative.
8
Files will not download to USB drive.
1)
Customer
USB
stick
not
formatted
as
FAT32
2)
If
issue
is
still
unresolved,
contact
your
SPM
ARC
representative.
9
Manual dump switch does not close
valve when the physical switch is
returned to the Auto position
1)
Under
a
manual
dump
scenario,
the
valve
will
still
abide
by
the
configurable
settings
(Min
Popoff
Time
and
others)
listed
on
the
settings
tab.
If
you
have
a
value
of
2000
in
the
“Min
Popoff
Time”,
the
valve
won’t
reset
until
2
seconds
after
the
valve
is
actuated.
2)
If
issue
is
still
unresolved,
contact
your
SPM
ARC
representative.
10
Pressure Setpoint not changing with
user input
1)
Control
case
was
left
on
for
too
long
without
reboot.
Please
reboot
during
shift
change,
if
possible.
If
not,
please
complete
reboot
as
soon
as
stage
is
over.
