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Guarantee/Repair
7. Guarantee/Repair
The company Weidmüller grants a warranty of 2 years or 10.000 cycles, if the tool is
operated to its appropriate use from the beginning of the warranty period.
The warranty period starts with the date of the 25th crimping cycle.
The warranty time extends to 36 month / max. 20.000 crimping cycles if a service/
maintenance is observed after 10.000 crimping cycles at an authorized service center
– ASC.
After the 20.000 crimping cycle it is recommended to service the tool every year. This is
in order to guarantee a proper function of the tool. A flashing Service LED on the tool
refers the scheduled maintenance.
The unit should be cleaned after each use and dry stored. Both battery and charger
must be protected against moisture and foreign matter. Check carefully the functionality
and intactness of the unit and the movable parts.
The guarantee includes the removal of all appearing damages or defects of the unit
which are due as given material and manufacturing defects at the time of the delivery.
The service proof is memorized in the tool´s service history under the chapter service
diary. The needed software to read out all data is in the scope of supply of the tool.
Not covered by the warranty:
• Damage/-s caused by improper use and/ or inadequate maintenance.
• Damage/-s caused by crimping of unsuitable (not approved) connection materials
and accessories.
• Battery and battery charger mains adapter.
• Wearing parts are not covered in the scope of the warranty.
Service and parts under warranty are free of charge. The user bears the outbound
costs
Claims can only be accepted if the tool is sent unopened (undamaged sealing) to an
authorized service center (ASC).
The warranty does not apply for unauthorized opened (damaged sealing) tool/ unit/
device.
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