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WWW.WEBER.COM
®
TROUBLESHOOTING
GENERAL TROUBLESHOOTING
PROBLEMS
SOLUTIONS
Burner does not ignite when you push the
igniter button.
Be sure that there is gas flow to the burners by attempting to match light your burners. Refer to “MAIN BURNER
IGNITION—Lighting with a Match.” If match lighting is successful, the problem lies in the ignition system. Refer to
“MAINTAINING THE ELECTRONIC CROSSOVER
®
IGNITION SYSTEM.”
Be sure that wires are correctly inserted into terminals on igniter module. Check that the wires are connected to
terminals on igniter button under the control panel. Refer to “IGNITER MODULE WIRE GUIDE.”
If a new battery is installed, confirm that battery’s plastic wrapping has been removed. Verify that the battery is in
good condition and has been installed correctly. Refer to “MAINTAINING THE ELECTRONIC CROSSOVER
®
IGNITION
SYSTEM.”
Burners do not ignite.
Burners have a small flickering flame when burner
control knobs are in the high ( ) position.
Grill temperature only reaches 250° to 300° F in the
high ( ) position.
The excess flow safety device, which is part of the grill-to-tank connection, may have been activated. To reset the
excess flow safety device, refer to “MAIN BURNER IGNITION.”
m
DANGER: When the “excess gas flow control” feature is activated, a small amount of gas is still flowing to the
burners. After turning off the LP tank valve and burner control knobs, wait at least five minutes for the gas to clear
before attempting to light the grill. Failure to do so may result in an explosive flare-up, which can cause serious
bodily injury or death.
Burner does not ignite, or flame is low in
high ( ) position.
LP fuel could be low or empty. Refill LP tank.
Fuel hose could be bent or kinked. Straighten fuel hose.
Burner flame pattern is erratic.
Flame is low when burner is on high ( ) position.
Flames do not run the whole length of the
burner tube.
Clean burner ports that run down the entire length of burner tube. Refer to “ANNUAL MAINTENANCE.”
Burners burn with a yellow or orange flame, in
conjunction with the smell of gas.
Inspect spider/insect screens for possible obstructions. (Blockage of holes.) Clean spider/insect screens.
Refer to “ANNUAL MAINTENANCE.”
Experiencing flare-ups.
m
CAUTION: Do not line the slide-out
grease tray with aluminum foil.
Grill must be preheated with all burners on high for 10 to 15 minutes.
Clean the cooking grates and Flavorizer
®
bars thoroughly to remove grease. Refer to “CLEANING THE INSIDE OF THE
GRILL.”
The slide-out grease tray may be dirty and is not allowing grease to flow into catch pan. Clean slide-out grease tray.
Inside of lid appears to be “peeling.”
(Resembles paint peeling.)
The inside of the lid is porcelain enamel or stainless steel. It is not painted. It cannot “peel.” What you are seeing
is baked-on grease that has turned to carbon and is flaking off. THIS IS NOT A DEFECT. Clean thoroughly. Refer to
“CLEANING THE INSIDE OF THE GRILL.”
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site.
Log onto www.weber.com
®
.
