12
BASIC TROUBLESHOOTING
Sympt
oms
Possible
Causes
Most Common
Solutions
1
It doesn’t work
1. Insufficient battery
power
2. Faulty Connections
3. Battery not fully seated
in tray
4. Improper turn on
sequence
5. Brakes are applied
1. Charge the battery pack
2. Clean and repair
connections
3. Install battery correctly
4. Turn on bike with proper
sequence
5. Disengage brakes
2
Irregular
acceleration
and/or
reduced top speed
1. Insufficient battery
power
2. Loose or damaged
throttle
1. Charge or replace battery
2. Replace throttle
3
When powered on
the motor does
not respond
1. Loose wiring
2. Loose or damaged
throttle
3. Loose or damaged
motor plug wire
4. Damaged motor
1. Repair and or reconnect
2. Tighten or replace
3. Secure or replace
4. Repair or replace
4
Reduced range
1. Low tire pressure
2. Low or faulty battery
3. Driving with too many
hills, headwind, braking,
and/or excessive load
4. Batter discharged for
long period of time
without
regular charges, aged or
damaged.
1. Adjust tire pressure
2. Check connections or
charge battery
3. Assist with pedals or adjust
route
4. Replace the battery
5
The battery won’t
charge
1. Charger not well
connected
2. Charger damaged
3. Battery damaged
4. Wiring damaged
1. Adjust the connections
2. Replace
3. Replace
4. Repair or replace
6
Wheel or motor
makes strange
noises
1. Damaged motor
bearings
2. Damaged wheel
spokes or rim
3. Damaged motor
wiring
1. Replace
2. Repair or replace
3. Repair or replace motor.
ERROR DECTECTION
Your Alpine Bike is equipped with an error detection system
integrated into the LCD display and motor controller. In the case of
an electronic control system fault an error code should display. The
error codes are listed below and can help detect what the issue is
on the bike. If your bike has an error code displayed at any time it is
recommended that you cease operation and contact your local
dealer or Wattwheels.
0 normal
2 Current error or MOS damaged
3 Motor stalling
4 Under voltage
5 Brake error(Start detection)
6 Hall error
7 Throttle error(Start detection)
9 Over voltage
A communication controller receiving error
Содержание Alpine
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