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To activate your warranty please go to
https://www.wattwheels.co.nz/warranty or ring us on 0800 311 011
Wattwheels Ltd warrants that all new products are warranted to the Buyer
against manufacturing defects in materials and/or workmanship for the
following periods:
Motor/Battery
24 months
Frame
60 months (Folding bikes & trikes is
36months)
Additional Components
12 months
For commercial operations where the bikes are being used a hire bike then
the following applies:
Motor/Battery
12 months
Frame
24 months (Folding bikes is 18months)
Additional Components
6 months
The warranty period is calculated from the point of delivery. The original
receipt of purchase is required to establish proof of purchase and must be
provided to Wattwheels for all warranty claims. Wattwheels will require the
customer to complete a MANDATORY standard procedure for warranty claims
that will involve media such as photos and videos to help Wattwheels after
sales staff establish the fault with the product.
Goods we sell are subject to a full comprehensive warranty. The
costs/inconvenience caused by the loss of use of the product, is not covered
whilst the warranty procedure takes place. The warranty for replacement
components will be based on the date of delivery. Under no circumstance will
a replacement component have a warranty date different than the original
date of delivery. If a replacement is necessary due to a defect in materials
and/or workmanship, then upon return to Wattwheels, the component will be
replaced during the warranty period.
Wattwheels will have no obligation under this warranty in the event the
product is damaged or destroyed as a result of any of the following events:
components used on a non Wattwheels product, damage or destruction by
abuse; collision; theft; improper maintenance or mishandling of the product;
natural forces such as wind, lightning, hail, etc.; any wilful or negligent act;
penetration, or opening of the product casings in any manner. Replacement
will be honoured only by Wattwheels.
This is Wattwheels exclusive warranty. No party is granted express or implied
authority to change or annul this warranty in any manner. Implied warranty
including that of merchant-ability and fitness for a particular purpose are
expressly limited in duration to the duration of this warranty. Wattwheels
disclaims any liability for special, incidental or consequential damages.
This warranty is not meant to suggest or imply that the products cannot be
broken or will last forever. It does mean that the product is covered subject to
the terms of the warranty. This warranty applies only to the original Buyer of
the product and is not transferable to subsequent owners or any other party.
This warranty is void if the product is subjected to abuse, neglect, improper
repair, improper maintenance, alteration, modification, an accident or other
abnormal, excessive, or improper use, at the sole discretion of Wattwheels.
Warranty Exclusions
This warranty does not cover:
• normal wear and tear
• damage or failure from abuse, neglect, misuse, or accident
• damage from stunt riding, ramp
jumping, acrobatics, competitive events,
such as bicycle racing, bicycle motocross racing, or similar activities or any
activity that is not consistent with the intended use of the product
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