16
TROUBLE SHOOTING
Note: turn off the system before servicing
PROBLEM
CAUSE
SOLUTIONS
Milky colored water
Air in system
Air in the system is a normal occurrence with initial startup of the RO system.
This milky look will disappear during normal use within 1 to 2 weeks.
Noise from faucet
Air gap faucet
Location of drain saddle
Restriction in drain line
Will disappear after system shuts down
Relocate the drain to above water trap.
Blockage sometimes caused by debris from garbage disposal or dishwasher
Small amount of water
from storage tank
System just starting up
Air pressure in storage
tank is low
Normally it takes 2-3 hours to fill tank. Low water pressure and/or
temperatures can reduce production rate.
Add pressure to storage tank. The pressure should be 8-10 psi when the
tank is empty
Slow production
Low water pressure
Crimps in tubing
Clogged pre-filters
Fouled membrane
Add a booster pump
Make sure tubing is straight
Replace pre-filters
Replace membrane
Water taste or smell
offensive
Post carbon is depleted
Fouled membrane
Sanitizer not flushed out
Replace post carbon
Replace membrane
Drain storage tank and Refill it overnight
No drain water
Clogged flow restrictor
Replace flow restrictor
Leaks
Fittings are not tightened
Twisted O-ring
Misalignment of hole in
drain saddle
Tighten fittings as necessary
Replace a o-ring
Realign drain saddle
