Troubleshooting
Issue
How to fix/Reason
Error pop-up appears when trying to
READ
current settings
Ensure all Dip switches are fully up or down
and try again. Most likely the program is
actually empty so store a new program onto
the setting and read again to verify upload.
Error LEDs when trying to start a run
Check to make sure the selected program
is not empty, and if so upload desired
program and run once ready.
Device does not show up as connected on
WATSON software
Totally disconnect WATSON from power
and connection to the computer. Quit the
software and reconnect WATSON to power
and to the computer and reopen the
software.
Maintenance
Prior to doing any maintenance, please unplug power supply from WATSON.
Cleaning is recommended before every run. Wear gloves and apply 1% Bleach to a
microfiber cloth and gently wipe the surface to destroy any DNA left on the machine.
Safe maintenance and inspection is permitted such as cleaning dust on the hardware.
Do not attempt to change any software, firmware, or any mechanical piece of the
device. If any hardware or function is broken or malfunctions, please contact
customer support for replacement information.
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P a g e
WATSON
Manual Ver 1.0
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