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SPA WATER MAINTENANCE TROUBLESHOOTING GUIDE

Cloudy Water

Water Odor

Chlorine Odor

Musty Odor

• Dirty filters
• Excessive oils / organic matter
• Improper sanitization
• Suspended particles / organic matter
• Overused or old water

• Excessive organics in water
• Improper sanitization
• Low pH

• Chloramine level too high
• Low pH

• Bacteria or algae growth

• Buildup of oils and dirt

• High pH
• Low sanitizer level

• Low pH
• Low sanitizer level

• Unsanitary water
• Free chlorine level above 5 ppm

• Total alkalinity and/or pH too low
• High iron or copper in source water

• High calcium content in water – total

alkalinity and pH too high

Organic buildup /
scum ring around spa

Algae Growth

Eye Irritation

Skin Irritation / Rash

Stains

Scale

• Clean filters
• Shock spa with sanitizer
• Add sanitizer
• Adjust pH and/or alkalinity to recommended range
• Run jet pump(s) and clean filters
• Drain and refill the spa

• Shock spa with sanitizer
• Add sanitizer
• Adjust pH to recommended range

• Shock spa with sanitizer
• Adjust pH to recommended range

• Shock spa with sanitizer – if problem is visible or persistent, drain, clean

and refill the spa

• Wipe off scum with clean rag – if severe, drain the spa, use a spa surface

and tile cleaner to remove the scum and refill the spa

• Shock spa with sanitizer and adjust pH
• Shock spa with sanitizer and maintain sanitizer level

• Adjust pH
• Shock spa with sanitizer and maintain sanitizer level

• Shock spa with sanitizer and maintain sanitizer level
• Allow free chlorine level to drop below 5 ppm before spa use

• Adjust total alkalinity and/or pH
• Use a metal deposit inhibitor

• Adjust total alkalinity and pH – if scale requires removal, drain the spa,

scrub off the scale, refill the spa and balance the water

Problem

Probable causes

Solutions

Содержание Solana

Страница 1: ...Watkins Manufacturing Corporation OWNER S MANUAL...

Страница 2: ......

Страница 3: ...contact your authorized Solana dealer They are trained professionals who are familiar with the product as well as new spa ownership concerns Their expertise will facilitate the enjoyment of your new...

Страница 4: ...he installation of electrical circuits or the construction of exterior surfaces decks and gazebos In addition some communities have adopted residential barrier codes which may require fencing and or s...

Страница 5: ...26 Comfort Control System 27 IV SPA CARE AND MAINTENANCE 29 Draining the Water 29 Filter Maintenance 30 Care of the Exterior Finish 31 Care of the Spa Pillow 34 Prevention of Freezing 35 V WATER QUAL...

Страница 6: ...f injury lower water temperatures are recommended for young children Children are especially sensitive to hot water DO Make sure you always lock the child resistant locks after using the spa for your...

Страница 7: ...use with the unit operating push the TEST button The unit should stop operating Push the RESET button The spa should now return to normal operation If the interrupter does not perform in this manner...

Страница 8: ...s within 5 feet 1 5m of the spa Use an extension cord to connect the spa to its power source The cord may not be properly grounded and the connection is a shock hazard An extension cord may cause a vo...

Страница 9: ...care The recommended levels for your Solana spa are Free Available Chlorine FAC 3 0 5 0 ppm Total Alkalinity 125 150 ppm Water pH 7 4 7 6 Calcium Hardness 150 200 ppm Refer to Water Quality and Maint...

Страница 10: ...ult in permanent injury to your baby Do not use spa immediately following strenuous exercise AVOIDING THE RISK OF SKIN BURNS To reduce the risk of injury before entering a spa the user should measure...

Страница 11: ...DO Use and lock the cover when the spa is not in use whether it is empty or full Follow the Spa Care and Maintenance recommendations stated in this manual Use only approved accessories and recommended...

Страница 12: ...panel of a hard wired optional 30 amp spa Never let water get into the sub panel optional 30 amp models or into the electrical outlet that your spa is plugged into Your spa s sub panel is raintight wh...

Страница 13: ...four inches thick The reinforcing rod or mesh in the pad should be attached to a bond wire If you place the spa on the ground even temporarily place stepping stones under the leveling areas see Spa Le...

Страница 14: ...45 angle tucking the upper left corner of the panel under the spa shell while aligning the end of the panel with the scribe line Lower panel then continue tucking the top of the front panel under the...

Страница 15: ...er SUGGESTED LEVELING PROCEDURE 1 Using a six foot carpenter s level or a short level and a straight piece of wood about eight feet long check the spa to identify the lowest and highest corners 2 With...

Страница 16: ...erience a slight drop in water temperature This happens because the heater will not heat while the pump is running on high To allow the heater to operate at the same time as the high speed jet pump th...

Страница 17: ...ote 3 on page 13 If you choose to convert your spa to 115 volt 30 amp operation contact an authorized Solana Spa Service Technician to perform the conversion a licensed electrician must install the su...

Страница 18: ...of the control box see Figure 1 3 Using a pair of needle nose pliers carefully move the JM1 jumper from pins 2 and 3 to pins 1 and 2 see Figure 2 A licensed electrician must install the sub panel ava...

Страница 19: ...om the main electrical service panel to the sub panel NEUTRAL bar 2 Connect the 10 AWG GREEN GROUND wire from the main electrical service panel to the sub panel GROUND bar 3 Connect the 10 AWG BLACK L...

Страница 20: ...and the spa should stop operating Reset the sub panel GFCI breaker by completely pressing the breaker switch down into the OFF position Then flip the breaker switch up into the ON position Power shoul...

Страница 21: ...DEAD WEIGHT filled 60 lbs per sq ft 285 kg per sq meter ELECTRICAL REQUIREMENTS 115 volt 15 amp grounded circuit standard 115 volt 30 amp grounded circuit optional requires 30 amp sub panel NOTE 30 a...

Страница 22: ...20 4 4 4 4 3 5 2 1 EQUIPMENT COMPARTMENT 1 1 0 kW Heater 2 Spa Drain Valve 3 Electrical Control Box 4 Compression Unions 5 Jet Pump...

Страница 23: ...until all of the steps listed below are completed Do not add chlorine if treating your spa with polyhexamethylene biguanide Biguanide PHMB eg BaquaSpa sanitizer 1 Close the drain attach the drain cap...

Страница 24: ...peed for 10 minutes 6 Set the temperature control to the desired temperature between 100 F and 104 F then place the vinyl cover on the spa and allow the water temperature to stabilize approximately 24...

Страница 25: ...filter and into the pump The pump in turn will push the water back into the spa through the heater and jets When the JETS button is pushed one time the spa user can activate the low speed filtration c...

Страница 26: ...he circulation timer is activated Thereafter the circulation cycle will repeat for the same time every day until the timer is deactivated The only exception occurs in the event of a power failure If p...

Страница 27: ...rt body oils or calcification Follow the filter cartridge cleaning procedures in the Spa Care and Maintenance section of this manual ACCESSORY NOTE For a different feeling massage ask your dealer abou...

Страница 28: ...F the high limit circuit will trip and turn off the spa This is indicated on the control panel display by the code The heater high limit may be reset when the water temperature within the heater has c...

Страница 29: ...l activate the high speed mode of the jet pump A third push will deactivate the jet pump NOTE The Moto Massage jet will not function properly with the jet pump on low speed The jet LED on the control...

Страница 30: ...temperature press the Temp Plus button again once for each degree of increased temperature desired If you hold the button down the set temperature will increase by one degree every half second To dec...

Страница 31: ...SPA 1 Disconnect the spa from the power supply by the appropriate method Standard 115 volt 15 amp models Disconnect the power cord from the house receptacle Converted 115 volt 30 amp models Trip the...

Страница 32: ...umber of occupants all contribute to determining the appropriate time between filter cleanings More use means that more frequent filter cleanings are required Failure to maintain the filter cartridge...

Страница 33: ...eaning of the surface at the waterline to remove any body oil or bathtub ring can be done easily with baking soda and a soft sponge When your spa has been drained for cleaning the use of a spa tub sur...

Страница 34: ...th a garden hose lightly spray the siding to rinse away and loosen any dirt or debris 2 Using a large sponge or soft cloth and using a very mild soap solution 1 teaspoon dishwashing liquid with 2 gall...

Страница 35: ...e sap use cigarette lighter fluid not charcoal lighter fluid Use sparingly and rinse with a saddle soap solution immediately afterwards then wipe dry IMPORTANT REMINDERS DO lock cover straps to secure...

Страница 36: ...eleased from the pillow 3 Pull and roll the top of the pillow towards the bottom to release the bottom retainer from the pillow 4 To reinstall the spa pillow carefully align the lower retainer on the...

Страница 37: ...olana spa has been designed and engineered primarily for indoor applications In areas where the ambient temperature falls below 20 F the spa heater and low speed cycle will run continuously and the de...

Страница 38: ...ribute the weight from snow and ice evenly and to prevent breakage of the foam core SERVICE NOTES Leave the main drain valve open approximately 1 4 turn during the winterizing months NOTE Remove any d...

Страница 39: ...Water Sanitation is the responsibility of the spa owner achieved through the regular and periodic daily if necessary addition of an approved sanitizer The sanitizer will chemically control the bacter...

Страница 40: ...elines Allow only a responsible person to handle spa chemicals Keep them out of the reach of children Accurately measure the exact quantities specified never more Do not overdose your spa Handle all c...

Страница 41: ...your eyes on the spa shell surface or on the siding 4 Replace the filter compartment cover After ten minutes shut off the jet pump and close and lock the cover to complete the procedure Risk of Drown...

Страница 42: ...When the spa is filled proceed to the Start Up and Refill Procedures section BALANCING THE TOTAL ALKALINITY TA A The recommended Total Alkalinity TA for your spa water is 125 150 ppm B Total Alkalini...

Страница 43: ...ommonly known as hard water formation of scale on the spa s shell surface and equipment can result CH can be decreased by dilution a mixture of 75 hard and 25 soft water will usually yield a reading w...

Страница 44: ...the spa water s pH level is too low the following may result The sanitizer will dissipate rapidly 42 THE SOLANA SPA WATER MAINTENANCE QUICK REFERENCE GUIDE Ideal Range ppm What Chemicals to Use Steps...

Страница 45: ...her load the addition of new water the addition of various chemicals and the type of sanitizer used F When the pH is within the recommended range proceed to the final step MAINTAINING THE SANITIZER LE...

Страница 46: ...quarter 1 4 teaspoon of sodium dichlor or Add one 1 tablespoon of monopersulfate MPS Once a week Add three quarters 3 4 teaspoon of sodium dichlor or Add three 3 tablespoons of monopersulfate MPS Eve...

Страница 47: ...zes particulates in the spa water It is important to follow the recommended application and maintenance programs outlined for each product s use If the spa is being used over an extended period of tim...

Страница 48: ...FreshWaterAg Silver Ion Purifier 7 Install the new FreshWaterAg Silver Ion Purifier into the filter standpipe Do not force the FreshWaterAg Silver Ion Purifier down into the filter standpipe 8 Reinst...

Страница 49: ...ilver ions This will eliminate their beneficial sanitizing effect DOS AND DON TS DO check your MPS or Sodium Dichlor chemical level prior to each use DO change the FreshWaterAg silver ion purifier eve...

Страница 50: ...g in extremely high levels of chlorine and is designed for concrete or plaster swimming pools WILL cause damage to your spa Use of a liquid or concentrated form of sanitizer WILL damage your spa and i...

Страница 51: ...diminished SUPPLEMENTAL WATER MAINTENANCE Proper water sanitation and mineral balance pH control are absolutely essential for a complete spa water maintenance program Here are three other popular wate...

Страница 52: ...se of bromine sticks or tablets in floaters which may become entrapped in a lounge or cooling seat or sink to the spa floor have been shown to cause discoloration of or surface distress to a spa s she...

Страница 53: ...be exposed to extreme sanitizer levels 3 The floater may allow pieces of the highly concentrated sanitizer to fall out and settle on the floor or seat of the spa shell These pieces of sanitizer will c...

Страница 54: ...s have no pungent odor and are effective sanitizers Bromine A halogen sanitizer in the same chemical family as chlorine Bromine is commonly used in stick tablet or granular form See the DO s and DON T...

Страница 55: ...mg l milligrams per liter Reagent A chemical material in liquid powder or tablet form for use in chemical testing Sanitizer Sanitizers are added and maintained at recommended residuals to protect bath...

Страница 56: ...eset this may be an indication of a ground fault short circuit within the electrical components Contact an Authorized Service Technician for a complete diagnosis 3 If upon checking the GFCI you find i...

Страница 57: ...perage and generate excessive heat This will often cause the circuit breaker to trip repeatedly IMPORTANT 1 If the pump is shutting down due to excessive heat make sure the equipment compartment has a...

Страница 58: ...lidate this warranty Operation of the spa does not mean use of the spa Watkins Manufacturing Corporation does not recommend using the spa if the water temperature is above or below the spa s control p...

Страница 59: ...rience any problem whatsoever do not hesitate to contact your authorized Solana Spa Dealer Here are some tips to help you to diagnose and rectify some more common sources of trouble yourself if you ch...

Страница 60: ...Adjust pH and or alkalinity to recommended range Run jet pump s and clean filters Drain and refill the spa Shock spa with sanitizer Add sanitizer Adjust pH to recommended range Shock spa with sanitiz...

Страница 61: ...NOTES 59...

Страница 62: ...NOTES 60...

Страница 63: ...ation Hot Spring Solana Comfort Control Cover Shield Hydro Pulse Precision Endurol No Fault FreshStart FreshWaterAg Moto Massage and Serenity Made Simple are trademarks of Watkins Manufacturing Corpor...

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