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FreshWater Salt System
English
Troubleshooting
Treating for Phosphates
High phosphate levels can reduce the effectiveness of your salt system's ability to
generate and maintain a chlorine residual. Phosphates can be present in local municipal
water or introduced into your spa water through use. It is important to test for phosphates
before your initial fill and as regular maintenance.
1. Test for phosphates using FreshWater Phosphate Test Strips to ensure level is below
300 ppb with a target of less than 150 ppb.
2. If phosphates are above 300 ppb, use FreshWater Phosphate Remover and follow
instructions per label recommendations.
3.
Remove filters and clean using FreshWater Filter Cleaner or FreshWater Instant
Filter Cleaner. It is important that filters are thoroughly rinsed to ensure phosphates
trapped in filter are not re-introduced into your spa.
4. Phosphate treatment can be performed at any time after start-up if phosphate
levels increase through spa usage.
Treating for Metals
High metal content can cause staining and discolored water. It is important that metals
are removed before starting up the Salt System.
1. Fill the spa with the FreshWater Clean Screen Pre-Filter per instructions.
2. Ensure that there is no ozone unit installed and that the Salt System is turned to zero.
3. If needed, add FreshWater Stain and Scale Defense according to the instructions
on the bottle. You must turn off your Salt System (Output Level 0) for 24 hours and
thoroughly clean your filters before Step 3 of start-up process.
4. Use a new FreshWater Vanishing Act Calcium Remover (following the instructions).
5. DO NOT add chlorine for at least 24 hours.
NOTE:
Do not use the spa until metal treatment is complete and chlorine is added.
System Status OK (Yellow)
The system continues to generate chlorine and operate normally when status
reading is yellow. Monitor the following:
• Salt Level. High or low salt level will shift the status reading, high salt
(yellow right) or low salt (yellow left).
• Low water temperature will lower the status reading (yellow left).
• Dirty filter(s) will lower the status reading (yellow left).
• Cartridge wear will lower the status reading (yellow left).
System Status Low (Red Left)
The system status reading can be affected by cartridge age, scale buildup, cold
water, high chlorine, dirty filter(s), or dirty water.
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